Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

July 15, 2018

This is probably one the best app that i would recommend to every store. Importing review is extremely simple, just paste the link and it does alll the works for you. With those high quality amazon based reviews, I was able to get sales!

Breezy Dollars
Mexico
6 months using the app
Opinew replied December 12, 2023

We're thrilled to hear you're finding the Opinew Product Reviews App UGC so beneficial and user-friendly! It's great that you're finding the review import functionality easy to use and that it's aiding your sales. Your kind words are truly appreciated and it's feedback like yours that inspires us to keep improving our app. If you ever need assistance or have any suggestions, please don't hesitate to reach out. Your input is important to us.

Best Wishes,
The Opinew Team

June 29, 2022

It works great! I love how easy it is to customize the app and work with developers to get exactly what I need.
Customer service is very responsive and always willing help you.

DAILYLIFE-STORE
China
6 months using the app
Opinew replied June 30, 2022

Hi there,

Thank you very much for this 5-star review! We are happy to hear our app and our support team hit the mark for you.
We hope that you'll continue to use the app and share your experience with us.

Have a great day,
Customer Success Team | Opinew

December 15, 2022

It's easy to edit any aspect (color, font, etc.
The automation is also a great help.
It's completely free! Their support team is always available to you and will resolve any issue as quickly as possible.

Digital Lockables
Canada
6 months using the app
Opinew replied August 23, 2023

Our free plan is packed full of features for new Shopify stores, we look forward to seeing you scale and hopefully needing our more advanced features like a higher import limit, Google Shopping integration, loyalty and email marketing integrations and Q&A.

Let us know if we can help in anyway, thanks so much for your kind words.

-Customer Success Team

June 19, 2020

I got this app to replace Loox due to Loox's limitation on review importing. This app does exactly what I want and I can import reviews from Aliexpress, Amazon, and from a spreadsheet. Awesome!

Now, onto support... The support is GREAT! I have a somewhat custom theme that made the integration of the review badges somewhat difficult to add. Tomasz to the rescue... He did for me what I would normally pay my developer to do without hesitation.

I would love it the app integrated with Aftership or some other order tracking app. Loox had this feature and I really would love to see it as part of the Opinew integration suite.

Overall, this app is great and the customer service is top-notch.

Shopperriffic
United States
6 months using the app
Opinew replied December 7, 2023

We're absolutely thrilled to hear such high praise about our Opinew Product Reviews App! We're glad that you've found the import feature across different platforms like Aliexpress, Amazon, and spreadsheets useful. We're also delighted that Tomasz could provide the support you needed.

Your suggestion for integrating with Aftership or other order tracking apps is greatly appreciated. We're always looking for ways to make our app more useful to our customers. We surely will take this into consideration while planning for future improvements.

Thank you again for your kind words and the brilliant 5-star rating. Your positive feedback and constructive suggestions greatly help us in improving our services.

Best Regards,
The Opinew Team

October 1, 2021

Their support team is second to none and are always very helpful and quick to respond. The app is very customisable.

OmmSound® Musical
United Kingdom
6 months using the app
Opinew replied October 4, 2021

Hi,
Thank you very much for your kind words! We are glad we were able to meet your expectations.

Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you.

Have a great rest of the day!

Customer Success Team | Opinew

April 21, 2020

Reached out to the team and they helped me customize the app with code. Great service and great app!

Meridian Marker
United States
5 months using the app
Opinew replied December 8, 2023

Thank you so much for your 5-star review! We're thrilled to hear that you've had a positive experience with the Opinew Team and that customization of the app went smoothly for you. Feedback like yours is essential in helping us to continue providing quality service and great apps for our users. Thanks for being a valued part of the Opinew community!

Best Wishes,
The Opinew Team

May 22, 2021

I had thousands of reviews on my ebay store, however we all know how difficult it is to get reviews when starting a new webstore. Then i discovered opinew! This is such a great app - just importing my ebay feedback now - and this should hopefully kick start others to leave reviews on my store.

Bondi Vibes
Australia
5 months using the app
Opinew replied December 6, 2023

Hello, Thank you for your delightful 5-star review! It's great to hear that you've been able to import your reviews from your eBay store.

We understand the challenge of gathering reviews when starting a new webstore and we're glad that Opinew is helping you overcome that. Remember, our team is here to assist you along the way!

We're hopeful too that this will encourage more customers to share their experiences on your store. It’s customers like you who make our work special.

We're eager to see the growth of your web store. Your feedback is greatly appreciated.

Thanks once again from the Opinew team.

October 3, 2018

I really enjoy this app and it is very useful. I have found very little I do not enjoy. I highly recommend it to any store owner needing reviews.

Bow Chicka Meow Meow
United States
5 months using the app
Opinew replied December 12, 2023

We appreciate your lovely feedback! It's great to hear that you're enjoying using our app and finding it helpful for your store. Your endorsement means a lot to us. If there's anything specific you believe we could improve, please don't hesitate to reach out - your input is crucial for us to continuously refine our app. Thanks again for the 5-star review!

Best,
The Opinew Team

Edited March 8, 2020

It is easy for a start for a new store owner. Because of their plan. Let me see how it goes with the whole Opinew product reviews and will update.

Update: The app is very easy to use and the support is just outstanding and with all the features it offers..It surely is the best review app in the market hands-down!

morshopping.com
United States
5 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you've found our Opinew Product Reviews App easy to use and beneficial for your store. Your kind feedback about our support and features are truly encouraging. We continuously strive to provide our users with the best functionalities and outstanding assistance.

Our team will be excitedly awaiting your updates. Remember, your opinion helps us understand your needs better and assures us that we're moving in the right direction. Should you have more insights or need further assistance, don't hesitate to reach out anytime.

Thank you for choosing Opinew!
-The Opinew team.

April 24, 2019

Great app! Works perfectly! Had a small issue and Tomasz from customer service solved it right away!

Healthy Techie
Spain
5 months using the app
Opinew replied December 11, 2023

We're thrilled to hear that you are enjoying our app and found our customer service helpful, especially Tomasz! Your experience is really important to us and we're always here to help when you need us. Your feedback is significantly appreciated and we're pleased that you're satisfied with our service.

Best,
The Opinew Team