Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

April 4, 2022

Great customer service! The engineers were quick to respond to my needs.
It is super easy to install and use.

Essentials Zone
Switzerland
5 months using the app
Opinew replied April 20, 2022

Thanks for this, we do try our best, we know that running an ecommerce business can be stressful, we want to make collecting and displaying reviews as easy possible! -Paul

May 1, 2022

Very easy to use. Looks great. Fantastic customer service, fast response and solved my problem quickly.

Snuggaboos
United States
5 months using the app
Opinew replied May 2, 2022

Hi there,
Thank you for sharing your experience with us, and we hope that we were able to exceed your expectations. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!

If you need anything in the future, please reach out and we'll be happy to help.
Customer Success Team | Opinew

June 19, 2022

amazing! great customer service. patient, fast and convenient. keep up the good work! also very affordable

Proverbial Skincare
Canada
5 months using the app
Opinew replied June 20, 2022

Hi,
Thank you very much for your kind words! We are glad we were able to meet your expectations.

Rest assured that we will continue to improve the app and provide an excellent customer experience. It was a pleasure serving you.

Have a great rest of the day!
Customer Success Team | Opinew

February 27, 2023

Customer Service was helpful and was able to solve the issue that I was having in my codes after installation

Cheek's Paper Room
United States
5 months using the app
Opinew replied December 5, 2023

Hello,

Thank you so much for the 5-star rating and for sharing your positive experience about our customer service. We're delighted to hear that our team was able to assist in resolving the issue with your installation codes.

Your feedback is extremely important and helps us to continually provide top-notch support for our customers. We're here to help anytime you need.

Best regards,
The Opinew Team

December 8, 2019

i love it,support is super fast.really appreciate it! i recommend it to any store owner.Great App!!!

Babyfirst1
Morocco
5 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're loving the Opinew Product Reviews App UGC and recommend it to other store owners! Your kind words about our support team really brighten our day - we always aim for quick and competent assistance. Remember, we're here for you anytime you need help. Your feedback is fundamental to us, and we're so happy you're part of our community!

Cheers,
The Opinew Team

April 26, 2020

I use this app in my ecommerce store, I did not use it yet but I am excited to try it. The reviews the app has looks good

The District Zone
Bolivia
5 months using the app
Opinew replied December 8, 2023

Hello! We're delighted to hear that you've chosen Opinew for your ecommerce store. It's great to hear about your excitement to test it out. Once you've had a chance to use our app, we encourage you to share your experience. Feedback from valued users like you is instrumental in our continuous effort to maintain and improve the quality of our product. Thank you for your high rating and for choosing Opinew.

Best regards,
The Opinew Team

May 31, 2018

Would give more than 5 stars if possible. Tomasz is ultra responsive and super quick, customizes it per your preferences...he is the bomb, if only he serviced all the apps!

Crossthebag
United States
5 months using the app
Opinew replied December 12, 2023

Thank you for the stellar review! We're overjoyed to hear that you've had such a great experience with our app and our team, especially with Tomasz. Your kind words mean a great deal to us and motivate us to continue providing outstanding support. As a team, we do our best to respond promptly and personally to our users' needs. Please continue to reach out with any customization requests or questions. Your feedback and satisfaction are hugely important to us!

Thanks again,
The Opinew Team

July 23, 2018

Opinew is an awesome review app. If you are a new Shopify store owner and are looking to get your business up off the ground, it's super important that you have product reviews on your site. This is the app you want to try and here are three reasons why.

1) The price is right. Unlike some of the other popular review apps, the pricing structure of Opinew is based on the results your store is getting, not on the features available in the app. This means you get way more bang for your buck. You have full control over which reviews are published and full control over your product review requests that are sent out to your customers. This is going to save me a lot of money compared to the other popular review app I was going to try.

2) The product reviews looks good inside your store, and the app is easy to install and easy to use. I tried some of the other review apps out there and I actually like Opinew the best, which was great because it was also the most affordable app.

3) The customer support I received solidified my decision to go with the Opinew app. Shortly after I installed the app I received an email from the developer. He had a couple suggestions for me that helped me increase the page load speed of my site by 4 seconds. He also offered to make a couple edits so that Opinew would fit my theme better. I really appreciated the extra mile he went to make sure that everything worked properly on my site.

So if you have a small or growing Shopify store, or even a big one, this is the product review app you want to choose. It works just as well, if not better than the other apps out there– at a fraction of the cost. I highly recommend you give Opinew a try today.

Gearandglam
United States
5 months using the app
Opinew replied December 12, 2023

Thank you for the thorough and positive review. We are delighted to hear that you find Opinew to be an excellent choice among review apps for your Shopify store.

We're thrilled to know that the pricing strategy and functionalities of our app fit your needs perfectly, and provide you with more control over your product reviews and requests. We are also pleased to hear that you found the setup and usage of our app seamless, and our customer support satisfactory. We always strive to go the extra mile to ensure our app delivers results while fitting your theme perfectly.

Your endorsement of Opinew to other small, growing, or even big Shopify store owners is sincerely appreciated. We are glad that you find our app to outperform others while being cost-effective.

Thank you once again for choosing Opinew and for your strong recommendation to others. Do remember, we are always here to assist or provide recommendations to improve your experience further.

Best,
The Opinew Team

June 21, 2022

This app was perfect for me.
It is very fast, clean, and efficient.
It's affordable and offers excellent customer service.

enceinture
France
5 months using the app
Opinew replied December 5, 2023

We're delighted to hear that you're finding our app perfect, and that aspects such as its speed, efficiency, and customer service exceeded your expectations. We strive to provide the best possible experience to our users and your positive feedback validates our efforts. Remember, your feedback always helps us to keep evolving.

Best Wishes,
The Opinew Team

January 13, 2020

I highly recommend this app. It can display comments and pictures. The most important thing is to perfectly match my theme. Special thanks to support for helping me modify it and solve my problem in a short time. Thank you very much!

Catalonia Fashion
United States
5 months using the app
Opinew replied December 8, 2023

Hi there! We're thrilled to hear that you're finding the Opinew app useful and it fits well with your theme. It's always great to know our customers appreciate our functionality and support service. We strive to provide prompt and effective solutions, so our team will be glad to hear your problem was resolved quickly. Your recommendation is greatly appreciated! Thank you for taking the time to provide us with this fantastic feedback.

Best wishes,
The Opinew Team