Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

July 13, 2020

Gostei muito das funcionalidades do aplicativo. Bem completo, o template é bem profissional. Muito bom!

StarBele
Brazil
3 months using the app
Opinew replied December 6, 2023

Olá, estamos muito agradecidos por sua avaliação positiva de 5 estrelas! É ótimo ouvir que você gostou das funcionalidades do nosso aplicativo e que achou o nosso template profissional. Seu feedback é muito importante para nós. Se tiver qualquer outra sugestão ou necessidade, não hesite em nos contatar.
Com carinho,
Equipe Opinew

May 28, 2020

Super Helpful app, with an amazing support. I had no clue on how to install it but luckily they took me by the hand and made it work for me! N1 Support

SMART MAT
Switzerland
3 months using the app
Opinew replied December 8, 2023

Thank you so much for your review! We're thrilled to hear that you found our app super helpful and our support team amazing. We truly believe in supporting our customers every step of the way and it's great to know we were successful in making installation smooth for you. Your positive words really inspire us to continue delivering top-notch support to our users. Remember, we’re here if you need anything else.

Best wishes,
The Opinew Team

June 30, 2021

Awesome customer support. Literally never received a response any later than 2 minutes after sending my messages. Awesome team.

Vital Fit
United States
3 months using the app
Opinew replied December 6, 2023

We're absolutely thrilled to hear you've had a great experience with our customer support team! At Opinew, we strive to provide fast and efficient responses to our customers which is why we're delighted to learn of your swift exchanges with us. It's feedback like yours that lets us know we're doing right by our customers. Thank you for your awesome review.

Best wishes,
The Opinew Team

October 6, 2022

I would recommend this app to anyone! Support is just so nice to write with they fixed my problem in a few minutes. The customer service for the other review app refused to help me install the code unless I was willing upgrade from $30/mth up to $99/mth!

HoverDevices
Czechia
3 months using the app
Opinew replied December 5, 2023

We're thrilled to hear you had such a positive experience with our support team and that they were able to assist you in a timely manner! We strive to provide the best customer experience at every turn, and your great feedback motivates us to continue doing so. We're sorry to hear about your past encounters with other services.

We appreciate your recommendation and high rating, it means the world to us. Remember, we’re here if you need anything else. Thank you again for your kind words!

Best wishes,
The Opinew Team

December 8, 2019

Great review app I use on several store, especially the Amazon reviews import function. I recommend this app !

everestlights
France
3 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding the Opinew Product Reviews App UGC useful across several stores! It's fantastic to hear that you're benefiting from the Amazon reviews import function, a feature we recognize can greatly streamline the review process.

Your recommendation means a lot to us, and we're pleased that our app is providing you with the value that we strive to deliver. We're actively continue working to serve our customers better.

We greatly appreciate your feedback. Thanks for your support!
- The Opinew Team

April 11, 2020

Application done very well. Excellent idea of ​​making people pay only if sales are made first so that everyone can try it at best

Agridrill ™
Italy
3 months using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear that you appreciate our pay-for-performance business model! It's our goal to give everyone the best chance to experience the benefits of Opinew Product Reviews App UGC by making it financially feasible. Thank you for recognizing this and for your 5-star rating!

Remember, your feedback helps us to provide the best service possible. Looking forward to supporting your journey.

Best Wishes,
The Opinew Team

Edited June 29, 2022

Wonderful agent.
Helpful & friendly, all that we need.
Thank you, I would not hesitate to contact you again.

Bohemia Rhapsody
United States
3 months using the app
Opinew replied May 2, 2022

Hi,
Thank you very much for your kind words! We are glad we were able to meet your expectations.

Rest assured that we will continue to improve the app and provide an excellent customer experience. It was a pleasure serving you.

Have a great rest of the day!

Customer Success Team | Opinew

July 31, 2020

Well done!
Free to install
150 reviews on a free trial
import from eBay, Ali, amazon
great app for shopify

PLANET-of-GIRLS
Russia
3 months using the app
Opinew replied December 6, 2023

We're so glad to hear that you're enjoying Opinew Product Reviews App UGC! Thanks for your 5-star rating and the positive feedback. It's fantastic to hear that you found our import feature from eBay, Ali, and Amazon beneficial. As a team, we're always looking to provide the best app for Shopify users out there.

Your feedback plays a crucial role in this process, so we truly appreciate your thoughts. Don't hesitate to reach out if you have any further comments or suggestions in the future.

Best wishes,
The Opinew Team

June 13, 2020

Had an issue and it was resolved immediately and quickly. Typically when you seek assistance you're met with documentation to read but the person who helped me went in and resolved the issue for me and saved me valuable time! Thank you - Totally worth upgrading even though you'd get the great support even without doing so!

Drestiny
Canada
3 months using the app
Opinew replied December 7, 2023

We're thrilled to hear that our support team was able to assist you promptly and efficiently, saving your valuable time. We take pride in our team's dedication to helping our users like you, as quickly as they can. We appreciate your kind words and thank you for acknowledging the value in upgrading, though we are committed to providing quality support regardless. Your feedback truly boosts our motivation to keep our services top-notch. Thanks again from all of us at the Opinew team!

March 30, 2022

It is great! I love it and will continue using it.
This app has many useful widgets and very helpful customer service.

ElaNuRa
United Kingdom
3 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you're finding the Opinew Product Reviews App UGC great and that you intend to keep using it! Your satisfaction with our widgets and customer service truly makes our day. We aim to provide the best experience for our users and your positive feedback validates our efforts. Please feel free to reach out if you ever have any suggestions or need assistance. Your feedback drives our improvements.

Best Regards,
The Opinew Team