Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

July 12, 2021

This app is so easy to use and has been a great tool for my store. And the support is always quick and super helpful. My favorite Reviews app by far.

Trap'm Store
United Kingdom
About 2 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding Opinew Product Reviews App UGC so useful for your store! Its wonderful to know you’ve found our application easy to use and the support team responsive to your needs. Your positive feedback like yours is what keeps us motivated to provide the best possible service. It's fantastic that our app has become your favorite for reviews. Thanks again for the 5-stars and for choosing Opinew!

Regards,
The Opinew Team.

March 30, 2020

Amazing app with more than amazing customer support. I have never seen a company willign to go above and beyond to help their customers.

TummyTuckerPro
United States
About 2 months using the app
Opinew replied December 8, 2023

We are thrilled to hear your positive feedback about our app and customer support, it truly means a lot to us. We pride ourselves on being there for you whenever you need assistance and going that extra mile to ensure a great experience with Opinew.

The satisfaction of our users is our top priority and we are glad we could achieve that with you. Your kind words are a huge motivation for our team.

Thank you again for finding the time to leave us this amazing review. Your feedback plays a significant role in helping us continue to improve and provide the best possible service.

Best wishes,
The Opinew Team

September 20, 2022

Their customer service is top-notch! The best app we have used in a while.
Excellent support & customer service.

Panama Jack
United States
About 2 months using the app
Opinew replied December 5, 2023

Hi there! We're absolutely thrilled to hear you're happy with our app and our customer service. Your appreciation really motivates us to continue delivering top-level support to all our valued users like you. We strive to be the best, and knowing we're hitting the mark is fantastic.

Your feedback is vital to the continuous refinement of our app and services, so thank you for taking the time to share it. If there's anything more we can do for you, don't hesitate to let us know.

Best,
The Opinew Team

June 17, 2022

I highly recommend this app to all users. They also have great customer support! They were quick to assist me and were very helpful.

Marcozzi of Venice
Ireland
About 2 months using the app
Opinew replied June 20, 2022

Hi there,

Thank you so much for your kind words!

Your feedback is critical to our success and we really appreciate you taking the time to share about your experience.

We hope you have a wonderful day :)
Customer Success Team | Opinew

December 3, 2019

Mes 5 étoiles c'est parce que je trouve cette application vraiment géniale, car vous pouvez importer les avis depuis les grandes plateformes Amazon Ebay Aliexpress et d'autres. ils ont aussi une interface très spécifique qui convertit le mieux et différencie de la concurrence, En tout cas je recommande fortement car leur service client est vraiment présent, aidant et à l'écoute, ils résolvent aussi tout les problèmes vous n'avez qu'à essayer par vous même :)

TopissNails
France
About 2 months using the app
Opinew replied December 8, 2023

Nous sommes ravis d'apprendre que vous trouvez notre application Opinew vraiment géniale ! Cela signifie beaucoup pour nous. Nous sommes également heureux de voir que vous appréciez notre fonctionnalité d'importation d'avis depuis Amazon, Ebay, Aliexpress, et autres, ainsi que notre interface spécifique.

Nos efforts pour offrir un service client aidant et à l'écoute sont pour des utilisateurs comme vous. Votre recommandation chaleureuse est grandement appréciée et nous motive à continuer à améliorer notre service.

Merci beaucoup pour votre précieux retour. Continuez à nous faire part de vos commentaires et suggestions !

L'équipe Opinew.

November 17, 2018

The response was really quick and helpful. The customer support is awesome. I highly recommend this app.

Stylish Men's Watches
Malaysia
About 2 months using the app
Opinew replied December 12, 2023

We're thrilled to hear you found our response time and support valuable! Thank you for recommending us and for taking the time to write this great review. Your feedback means a lot to us as we strive to provide just the kind of support you found helpful. Please feel free to get in touch if there's anything more we can assist you with - we're here to help!

Best Regards,
The Opinew Team

Edited May 16, 2020

I would give this awesome app 10 stars on 5 for the wonderful features and the fantastic support. Keep it up Opinew and thank you so much dear Tomas.

AeroEyeCare
Ghana
About 2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear how much you enjoy using our app and find the features helpful! Your kind words about our support and specifically Tomas really brighten our day. We are constantly striving to offer the best possible service and your feedback validates our efforts. Keep using Opinew and do reach out if you need anything in the future. Thanks again!

Best Wishes,
The Opinew Team

March 29, 2021

Fantastic app! easy to use and navigate. the online help from the technical team is extremely quick and helpful

Front Paws
United Kingdom
About 2 months using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear that you find our app fantastic and easy to navigate! Our technical team will definitely appreciate your kind words about their quick and helpful assistance. We strive to provide a seamless experience for our users so your positive review means a lot to us.

Remember, we're always here for any help you need. Thanks once again for your glowing feedback.

Best,
The Opinew Team

March 15, 2021

This app is great and the support is awesome! Totally recommend the Opinew Product Reviews App! It helped me import reviews and manage them very easily!

LUNAlovedolls
Romania
About 2 months using the app
Opinew replied December 6, 2023

Thanks so much for your kind words and 5-star rating! We're glad to know that you're enjoying the Opinew Product Reviews App and found our support helpful. It's wonderful to hear that the app is making it easier for you to import and manage reviews - that's exactly what we aim for! We're really grateful for your recommendation. Your feedback contributes a lot to our growing community!

Warm regards,
The Opinew Team

Edited January 8, 2021

Our company switched to Opinew from Yotpo. It's packed with awesome features and constantly being updated with more. Their customer support is also fantastic. We would HIGHLY recommend using this app.

Mockins
United States
About 2 months using the app
Opinew replied December 6, 2023

Hi there,

Your feedback has warmed all our hearts at Opinew! We're thrilled to know that you're enjoying the switch and find our features and updates beneficial for your company. We strive to create the best experience for our users, so your acknowledgment really means a lot to us.

Also, we're glad to hear that you've had a positive experience with our customer support. Our team will certainly be happy to know that their efforts are appreciated.

Your recommendation truly boosts our morale and confirms that we're on the right track. We highly value your input and will continue improving our app to serve you better.

Thank you once again for your golden review.

Best Regards,
The Opinew Team