Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

November 17, 2018

The response was really quick and helpful. The customer support is awesome. I highly recommend this app.

Stylish Men's Watches
Malaysia
About 2 months using the app
Opinew replied December 12, 2023

We're thrilled to hear you found our response time and support valuable! Thank you for recommending us and for taking the time to write this great review. Your feedback means a lot to us as we strive to provide just the kind of support you found helpful. Please feel free to get in touch if there's anything more we can assist you with - we're here to help!

Best Regards,
The Opinew Team

Edited May 16, 2020

I would give this awesome app 10 stars on 5 for the wonderful features and the fantastic support. Keep it up Opinew and thank you so much dear Tomas.

AeroEyeCare
Ghana
About 2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear how much you enjoy using our app and find the features helpful! Your kind words about our support and specifically Tomas really brighten our day. We are constantly striving to offer the best possible service and your feedback validates our efforts. Keep using Opinew and do reach out if you need anything in the future. Thanks again!

Best Wishes,
The Opinew Team

March 29, 2021

Fantastic app! easy to use and navigate. the online help from the technical team is extremely quick and helpful

Front Paws
United Kingdom
About 2 months using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear that you find our app fantastic and easy to navigate! Our technical team will definitely appreciate your kind words about their quick and helpful assistance. We strive to provide a seamless experience for our users so your positive review means a lot to us.

Remember, we're always here for any help you need. Thanks once again for your glowing feedback.

Best,
The Opinew Team

March 15, 2021

This app is great and the support is awesome! Totally recommend the Opinew Product Reviews App! It helped me import reviews and manage them very easily!

LUNAlovedolls
Romania
About 2 months using the app
Opinew replied December 6, 2023

Thanks so much for your kind words and 5-star rating! We're glad to know that you're enjoying the Opinew Product Reviews App and found our support helpful. It's wonderful to hear that the app is making it easier for you to import and manage reviews - that's exactly what we aim for! We're really grateful for your recommendation. Your feedback contributes a lot to our growing community!

Warm regards,
The Opinew Team

Edited January 8, 2021

Our company switched to Opinew from Yotpo. It's packed with awesome features and constantly being updated with more. Their customer support is also fantastic. We would HIGHLY recommend using this app.

Mockins
United States
About 2 months using the app
Opinew replied December 6, 2023

Hi there,

Your feedback has warmed all our hearts at Opinew! We're thrilled to know that you're enjoying the switch and find our features and updates beneficial for your company. We strive to create the best experience for our users, so your acknowledgment really means a lot to us.

Also, we're glad to hear that you've had a positive experience with our customer support. Our team will certainly be happy to know that their efforts are appreciated.

Your recommendation truly boosts our morale and confirms that we're on the right track. We highly value your input and will continue improving our app to serve you better.

Thank you once again for your golden review.

Best Regards,
The Opinew Team

October 17, 2022

Most excellent app. We were able to migrate all our reviews from Woocommerce to Shopify with very little effort. And very happy with the Opinew Dashboard as it's intuitive and easy to use. Front end looks great too. Oh, and I contacted support today and they were very helpful (thanks Romana!).

adofitness
United States
About 2 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you're finding our app excellent and that our migration feature worked seamlessly for your transition from WooCommerce to Shopify! We put a lot of thought into keeping our dashboard user-friendly, so we appreciate your recognition of this. It's great to hear that our support team, especially Romana, was very helpful.

Your insights are truly valued and we will continue working hard to provide an intuitive, easy-to-use product and top-notch support service.

Many thanks,
The Opinew Team

September 7, 2022

Amazing app! It's amazing! It's a must-have for any shopify store.
Excellent app! Great service! They are always available to help you with any questions or special requests. I have to talk about their phenomenal customer service as well. I messed up while trying to upload reviews, and reached out via chat. I wasn't expecting a response because it was late in the evening, but not only did I get one, they went above and beyond to ensure everything was working the way I needed it to. I wasn't sure about upgrading but I am now. I'm totally sold. Highly recommend!!

Richly Random
United States
About 2 months using the app
Opinew replied August 23, 2023

This is exactly what we want, to be available to go above and beyond 24/7 for our merchants.

I'm so glad you are having a great experience, thanks for the 5-star review. Review apps need reviews too!

You know you can reach out to us *anytime* if you need any changes made or just want some advice on your review strategy.

Thanks again,

-Customer Success Team

October 14, 2017

We have recently installed Opinew on our store, replacing our previous review system. Opinew have developed a review app here which gives you great value for the money. Tomasz has been incredibly helpful in taking his time to help us get this set up on our site and we now have a more attractive looking set of reviews, with features such as the ability to reply in public, a great system for managing negative reviews, sending out coupons in review request emails and rich snippets.

The stars plugin also lets you show the average review rating on each product on a collections page. This makes it really visible when browsing the store that we have positive reviews, which we hope will make the reviews even more powerful at building customer trust and increase conversions.

Highly recommend for value, functionality and most definitely for the great support!

Weft Blown
United Kingdom
About 2 months using the app
Opinew replied December 13, 2023

Thank you so much for the stellar review! We're thrilled to hear that you found great value in our Opinew app, and that the functionality, along with the new features, are working effectively for your store.

It's wonderful to know that the reviews are more attractive and that they're building trust and increasing conversions. Tomasz will be especially delighted to hear about your positive feedback regarding his assistance. We have shared your compliments with him and the rest of our team.

Your kind words truly motivate us to keep on improving and delivering top-notch services to our customers. Remember, we're just a message away should you need any further support.

Thank you once again from everyone at Opinew. We appreciate your recommendation and we look forward to continuing to serve you!

June 30, 2020

A great and intuitive reviews app that I use for all my stores now. It can also be used on mobile which is great. Thanks!

BLACK CAT ACNE REMOVER
Sweden
About 2 months using the app
Opinew replied December 7, 2023

Thank you for your fantastic review and the 5-star rating! We're thrilled to know that you find Opinew intuitive and useful across all your stores, even on mobile. Your satisfaction is our number one priority, and it's delighting to hear your feedback. Your support truly means a lot to us. If you ever need help or have suggestions, don't hesitate to reach out. Cheers!

Best Regards,
The Opinew Team

June 11, 2021

Utilizzo quest'app su tutti i miei store ! E' capitato di avere dei piccolo problemini che non sono in grado di risolvere perchè non conosco bene il codice! Ho scritto all'assistenza e in men che non si dica mi hanno risolto il problema! Pazzesco! Consigliato

Wearepalmy Miami Beach
Italy
About 2 months using the app
Opinew replied December 6, 2023

Ciao, grazie mille per questa fantastica recensione a 5 stelle! Siamo felici che Opinew si stia rivelando utile per tutti i tuoi store. Desideriamo sinceramente scusarci per i piccoli problemi che hai riscontrato. È nostra priorità fornire un'esperienza senza problemi a tutti i nostri utenti.

Siamo molto contenti che il nostro team di assistenza sia riuscito ad aiutarti prontamente. Il tuo feedback ci aiuta a migliorare continuamente e ci motiva a fare del nostro meglio.

Grazie per aver scelto Opinew, apprezziamo enormemente il tuo supporto.
- Il team Opinew