Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Free plan available. 14-day free trial.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

July 26, 2017 · Changelog

Languages

English, Spanish, Portuguese (Brazil), and French

Works with

Shopify Flow, DSers, Google Shopping, PageFly, Gempages, Klaviyo, LoyaltyLion

Import reviews, request reviews and display reviews. All-in-1 review app with advanced automation.

Opinew helps request product reviews from current and previous orders through emails, SMS & QR codes. Import Amazon reviews, AliExpress reviews, and eBay reviews in bulk with just one click. Drive more conversions with user-generated content such as photo and video reviews. Seamlessly blend our highly-customizable review widgets with your website's theme on any device. 24/7 support to help you get started with UGC & social proof! Import, request & display reviews instantly on your store.

Opinew helps request product reviews from current and previous orders through emails, SMS & QR codes. Import Amazon reviews, AliExpress reviews, and eBay reviews in bulk with just one click. Drive more conversions with user-generated content such as photo and video reviews. Seamlessly blend our highly-customizable review widgets with your website's theme on any device. 24/7 support to help you get started with UGC & social proof! Import, request & display reviews instantly on your store. more
  • Import reviews in minutes from Amazon, eBay, AliExpress. Automatic sync.
  • Manage and display reviews and Q&A on-site with 8 highly-customisable widgets.
  • Send automated email & SMS requests, and include coupons to get more reviews.
  • Automatically show your top reviews to maximise conversions with Smart Reviews.
  • Integrate with Google Shopping, Klaviyo, Gorgias, Smile, LoyaltyLion, Rebuy.

Product review features

  • Display options: All reviews page, Carousels, Filtering, Photo reviews, Product grouping, Q&A, Review highlights, Rich snippets, Star ratings, Tabs or sidebars, Top reviews, Video reviews
  • Ways to collect reviews: Automations, Custom requests, Email requests, Forms, Import and export, QR codes, Review migration, Review syndication, SMS requests

Pricing

14-day free trial

Free

Free

  • 50 email review requests
  • 100 imports from Amazon, eBay, AliExpress
  • Reviews & Rating widgets
  • SEO Rich Snippets
  • Page builder integrations

Starter

$19/month

or $190/year and save 17%

  • Photo & video reviews
  • 500 imports / 100 requests
  • Unlimited AliExpress imports
  • Automated review collection
  • Coupon incentives
  • Carousel widget

Growth

$89/month

or $890/year and save 17%

  • Advanced review collection + SMS
  • Google Shopping, Aftership
  • All Widgets
  • Questions & Answers
  • Optimized images
  • Smart Reviews available

Advanced

$199/month

or $1,990/year and save 17%

  • Klaviyo, Omnisend, Gorgias, Loyaltylion
  • Auto-sync of imports
  • Headless support
  • Success Manager

Free

Free

  • 50 email review requests
  • 100 imports from Amazon, eBay, AliExpress
  • Reviews & Rating widgets
  • SEO Rich Snippets
  • Page builder integrations

Starter

$19/month

or $190/year and save 17%

  • Photo & video reviews
  • 500 imports / 100 requests
  • Unlimited AliExpress imports
  • Automated review collection
  • Coupon incentives
  • Carousel widget

Growth

$89/month

or $890/year and save 17%

  • Advanced review collection + SMS
  • Google Shopping, Aftership
  • All Widgets
  • Questions & Answers
  • Optimized images
  • Smart Reviews available

Advanced

$199/month

or $1,990/year and save 17%

  • Klaviyo, Omnisend, Gorgias, Loyaltylion
  • Auto-sync of imports
  • Headless support
  • Success Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,595 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features and user-friendly design that effectively collects and displays customer reviews, enhancing product credibility. It's praised for its easy installation, appealing design, and quick customer support. Unique features like importing reviews from Amazon and customizable review designs are particularly valued. The app integrates well with Shopify stores and offers a free plan for beginners.

January 22, 2024

Segmedina with Opinew helped with my query. She fixed the issue with the reviews not showing up below each item within a collection. This app and support is great.

Jose Balli | New Orleans
United States
Almost 4 years using the app
December 26, 2023

Zero stars, as the developers of this app have proven that they will shamelessly REMOVE essential features of your paid plan in order to force you to "upgrade".

We were on one of their older plans with access to all features, but recently they introduced their new pricing plans. Instead of grandfathering us into the features we already had, the developers REMOVED the features which were essential to our business without warning, and demanded us to "upgrade" for to access the features we already had. The most frustrating part is that they aren't even new features. We used to have access to Questions and Answers, Klaviyo, Combined Reviews, etc for 1 price, and now we have none of them. We are moving to a new service asap.

Venture Heat
United States
Over 3 years using the app
Opinew replied February 20, 2024

Hi, we have left some time before replying to this review as we have tried to get in touch with you over 5 times with no replies.

To clarify to other brands reading this;

This merchant was on a grandfathered plan from 2020 and in sometime in 2021 downgraded to one of our newer plans at nearly half the price.

They reached out to us in Nov 23 asking why they don't have the features they used to have, we explained to them that they downgraded and even offered to give them all of the features back if they changed their plan to a slightly higher one (Still no where near the price they used to pay)

They couldn't thank us enough for taking the time to create a discounted custom plan that would allow them to achieve their business goals. They said they were very happy and upgraded.

Shortly after we received this 1-star review and radio silence from Victoria and the team at Venture Heat.

I can only put it down to it being passed to someone else on the team who didn't know they downgraded in the past.

The key take away here is that all of our old plans are and ALWAYS WILL BE grandfathered until a change of plan is made. We always do our best to help all of our brands. But sometimes it is never enough.

January 23, 2024

Love Opinew!! Paul Wilson took his time in helping me with several topics in Opinew and walked me through the steps needed to set things up. The support team worked with me as well on other questions and was extremely helpful, as a result my app was set up in no time. Highly recommended! It's exactly what we needed.

S.B. Alexander Books
United States
2 months using the app

About this app

Launched

July 26, 2017 · Changelog

Languages

English, Spanish, Portuguese (Brazil), and French

Works with

Shopify Flow, DSers, Google Shopping, PageFly, Gempages, Klaviyo, LoyaltyLion

Built by Opinew

About Opinew

4.8 average rating

8 years building apps for the Shopify App Store

6/18, 220 Wallace Street, Glasgow, SCT, G5 8AL, GB

Support

Send a message

support@opinew.com

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