Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,735)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to easily import reviews from platforms like Amazon, boosting customer trust and sales. They value the customizable review management and display options, and appreciate the app's performance in handling large volumes of reviews. The setup process is straightforward, and the responsive customer support is frequently highlighted for its effectiveness, particularly through personal assistance via chat. A free plan offers access to essential features.

December 9, 2024

Great integration, but the best is the support ... always reachable, can solve everything, the best I have ever experienced.

Lindalime
Hungary
Almost 5 years using the app
November 20, 2024

Customer service is very kind and helpful to me.
They solve my problem for a second.
Highly recommended! It's exactly what we needed.

Around Tea
Japan
Almost 3 years using the app
Opinew replied November 28, 2024

Thank you for sharing your experience!

We’re delighted to hear our customer service was able to help you quickly. Let us know if you need anything else!

The Opinew team 🌟

Edited January 23, 2025

Good support, open for new ideas and features. App is stable and fast, fits our needs.

Update: 23.01.2025 - Unfortunately the App is not really stable and still has many bugs. The support is great and really trying to resolve issues, but one step forward, two steps back... The App might be good in future, but currently I can't recommend it.

Kaffeestudio.at
Austria
25 days using the app
January 9, 2025

Cristian was incredibly helpful in getting the Opinew Product Reviews App set up and running smoothly for my business. He was patient, knowledgeable, and made the whole process much easier than I expected. The app is working great. Highly recommend!

Beezix
United States
6 days using the app
January 20, 2025

Very useful app and great customer service.

roho
United Kingdom
6 months using the app
October 3, 2024

Opinew is a great app. I had a great on-boarding call with Paul. He was very informative and was able to tell me straight away which features I should be implementing. This app is a great asset to any Shopify store.

Fine Saratoga Ltd
United Kingdom
Over 4 years using the app
Edited January 23, 2025

Absolutely wonderful team. Unfortunately, the App is very buggy, too many issues appear all the time. The support was great and tried to help all the time, but this doesn't resolve the faulty and buggy App issues. Very sad.. Not recommended for professional use.

Caffe del Gianni
Austria
About 2 months using the app
November 18, 2024

Great app for reviews, even better support team! All issues are responded to and addressed promptly.

Canine Keeps
United States
9 months using the app
Opinew replied November 28, 2024

Thank you so much for your amazing feedback!

We're thrilled to hear our app and support team met your expectations. If you need anything, we're always here to help!

The Opinew team 🌟

January 27, 2025

I had some installation issues on a second website of ours. The support team was right on it. They had the issue fixed in no time. Highly recommend for the app for functionality and the great support.

The Pet Jewelry Shop
United States
1 day using the app
November 14, 2024

Good customer service almost 100% of the time, there was one point where it cut off and I had to start with a new customer rep but besides that really well, fast and helped me with my issues

NorthernGoods
Denmark
16 days using the app
Opinew replied November 28, 2024

Thank you for your honest feedback!

We’re happy you had a positive experience with our customer service, and we’ll work on making sure every interaction is seamless.

The Opinew team 🌟