The Shopify App Store will have limited functionality due to scheduled maintenance on December 11 at 3:00pm UTC. Please check back soon—we'll be up and running in no time!
Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features and user-friendly interface, particularly its ability to collect and display customer reviews, enhancing product credibility. It offers easy integration and customization to match the brand. Unique features such as importing reviews from Amazon, adding comments and photos to reviews, and sending review requests to customers are highly valued. The creation of personalized product links and widgets is also possible. Merchants commend the quick and effective customer support.

November 20, 2023

This app works well and offers many features. It took me a bit to figure out my way around, but it's easy to reach out and get good, polite and quick assistance if needed.

Een Koffertje Vol Dromen
Netherlands
7 months using the app
Opinew replied December 4, 2023

Hi there,

Thank you for the wonderful 5-star rating! We're thrilled to hear that you find the Opinew Product Reviews App useful and feature-rich. It's great that our support team was able to assist you and provide prompt responses whenever needed, as we're always here to help our users have the best experience possible.

Remember, navigating a new system can take some time, and we're glad you're finding your way around our app — it will only get easier from here! Your kind comments not only make our day but also encourage us to continuously improve our services.

We truly appreciate your feedback!

Best Regards,
The Opinew Team

November 21, 2023

I greatly appreciate the flexibility to select which reviews to publish. Smiljan has been incredibly helpful, accommodating all of my requests with efficiency.

Kemimoto
Hong Kong SAR
About 5 years using the app
Opinew replied December 4, 2023

Hello,

We're really grateful for your kind words. It's great to hear that you're finding our review selection feature helpful and flexible to your needs. Also, we are delighted that Smiljan was able to assist you efficiently. We'll be sure to pass your compliment onto him.

Your feedback is important to us as it helps us to continually improve our services. We're here for you anytime you need us.

Thank you for taking the time to share your positive experience. We're proud to have you as part of the Opinew community.

Best,
The Opinew Team

November 28, 2023

Use this review app for both of our businesses, and absolutely love the amazing customer support. Any issue or question I've had, they've been able to help resolve very quickly.

MyVada Supplements
United States
About 2 months using the app
Opinew replied December 4, 2023

Thanks for your fantastic review! We're thrilled to hear that you've found our customer support helpful for both of your businesses. We pride ourselves on our quick response time, so it's great that we could assist you efficiently. Remember, you can always reach out if any other questions or issues arise. Thank you for choosing Opinew. We appreciate your support!

Best,
The Opinew Team

September 10, 2023

Stop looking around for review apps and save your time by just downloading this. It has everything you need and looks great on the site. The import function is the best on the market and helps you start on a new platform or on a new store.

10 Enkle Måter
Norway
About 2 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're loving our review feature, especially the import function, and how it looks on your site! Our goal is to make things easier and more convenient for our users, and your feedback confirms we’re on the right track. Thank you for choosing Opinew and taking the time out to share your experience. We're always here if you need any assistance!

Best regards,
The Opinew Team

November 28, 2023

Great rapid customer service, useful intuitive tool, highly effect

Etta Vita
United States
About 1 year using the app
Opinew replied December 4, 2023

We're elated to hear that you've had a positive experience with our customer service and found our Opinew Product Review App intuitive and effective! We strive to keep our tools user-friendly and we're happy that you recognized that. Your kind words motivate us to continue providing great service and improving the app. Thank you for your 5-star review.

Best Regards,
The Opinew Team

October 30, 2023

This app is great for pulling in product reviews from other soruces (Amazon in our case) and it also has solid automation for review requests and plenty of options of display. What really sets it apart though is the customer service - we have an issue trying to install one of the widgets with out theme and Haris at Opinew tech support had it sorted within minutes - incredible service!

Edith & George
United Kingdom
28 days using the app
Opinew replied December 4, 2023

Thank you so much for your wonderful review. We're thrilled to know that you're finding value in our product review app, especially considering its automation features and display options. We also take pride in our customer service, so it pleases us to hear Haris could assist you effectively and promptly. We always want to ensure you are getting the support you need! Your feedback plays a key role in helping us continuously deliver the best service possible. Thanks once again from everyone on the Opinew team.

November 30, 2023

Very user friendly, excellent support.

Nixon Thread Co.
United States
Almost 3 years using the app
Opinew replied December 4, 2023

We're thrilled to hear that you find Opinew Product Reviews App UGC user-friendly and the support excellent. We work hard to make the app seamless and easy to use, and our support team always strives to provide top-notch assistance. Your positive feedback is extremely appreciated and motivates us to keep improving. Your opinion is what helps us grow and better serve you, our valued users.

Best wishes,
The Opinew Team

November 2, 2023

This is a fantastic app. Not only is the design top notch, but it is very simple to use, although complex. Support is excellent. I recommend a 1 on 1 with Paul, because there are questions that can be answered more efficiently in a call. Import from Amazon was very easy. And it saves you a ton of money and time to collect fresh reviews in your shop, especially if you were used to using something like Trusted Shops. We set up the option of showing the review snippets in Google Shopping campaigns. Paul walked us through this setup, which I also recommend! This will take some time to show on search engine pages, so eager to see the results once Google publishes the reviews. You may need some small adaptions to your theme if it is heavily customized. But the Opinew support team also lends a helping hand here.

All in all extremely impressed by this app!

mia mai
Germany
2 days using the app
Opinew replied December 4, 2023

Hello,

Thank you for taking the time to share your positive experience with our product! We are thrilled to hear that you find Opinew to be so beneficial, and that you found import from Amazon to be simple. Also, we appreciate your recognition of the excellent support provided by Paul and the rest of our team.

We're eager as well to see the outcomes of the review snippets showing up in your Google Shopping campaigns. Your patience and understanding with this and any necessary theme adaptations is much appreciated.

Reviews like yours help continue our dedication towards ease of use and efficiency. Remember, we're always here to lend a helping hand when you need it, and your feedback means a lot to us.

Thanks again!

Best,
The Opinew Team

September 9, 2023

This might be the best Shopify App experience I've had yet. It was so easy and straight forward to import reviews from Amazon to our Shopify store. Our store looks much more appealing with this enhancement. I had some questions and the representative that assisted me, Kenan was a huge help, answered everything I asked and was pleasant to work with. I highly recommend using this app if you're trying to grow your business on Shopify. Thanks!

MindEyes USA
United States
About 2 months using the app
Opinew replied December 4, 2023

We're thrilled to hear about your excellent experience with our Opinew Product Reviews App UGC! It's wonderful to know that the process of importing your reviews from Amazon to your Shopify store was straightforward and enhanced your store’s appeal.

We're glad our representative Kenan could assist you with all your questions, as we aim to provide exceptional, pleasant customer support. We really appreciate your high recommendation, as helping businesses grow is our top priority.

Your feedback is vitally important to us. Thank you so much for taking the time to leave us this wonderful review!

Best wishes,
The Opinew Team

October 4, 2023

I've just started using this app, and so far the installation and set up has been smooth! I had some questions regarding the features provided and Kenan was very quick in helping me to make sure I was good to go. I like how easy it is to integrate into your store, and it looks really nice.

MAISON ROWE
United States
5 days using the app
Opinew replied December 4, 2023

Hello, and thank you for your fantastic review! We're thrilled to hear that your installation and setup process has been smooth with our Opinew app. It's great that Kenan was able to assist you swiftly and to your satisfaction - we'll make sure to share your kind words with him. We designed the app to be simple to integrate and we are glad that it fits nicely into your store.

Remember, our support team is always ready to assist you if you have any more questions in the future. Your feedback contributes massively to our ongoing mission, making your experience even better with us.

Best wishes,
The Opinew Team.