Reviews (620)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to import and display customer reviews from platforms like Amazon, enhancing product credibility and sales. They appreciate its user-friendly and customizable interface, which aligns with their branding and engagement strategies. The app is noted for its reliable performance in managing reviews efficiently. Additionally, the customer support is frequently praised for being responsive and effective in resolving issues quickly.

September 1, 2025

This app is very easy to use as a reviews app. We have used this app for years and it has been very helpful. Customer service is nice and helpful as well.

Dabbsson US
Hong Kong SAR
About 2 years using the app
Opinew replied September 22, 2025

Thank you so much for your review! We are glad that you are happy with our app, and will continue to make improvements so that your experience becomes even better. Best regards from Opinew team!

August 6, 2025

The support of this software is terrible. I would not recommend this to anyone. I tried for 4 days to get them to help solve the issues and after several people asking me if there was a problem, no one ever did anything to solve the issue. I gave them access to my site so they could dig deeper but they did nothing. Beware of this company. so far they have not returned my money either.

Dreamscape Designs
United States
3 days using the app
May 30, 2025

Used this app for years, and then it stopped being able to tell when my orders were shipped, so I couldn't accurately send review requests. (which also were not able to automatically send, so I would have had to manually send them) Reached out numerous times over several weeks and was told it was being "looked in to" but there was never any update on their end. Uninstalled and moved to another app.

GolfBallGuts
Canada
About 7 years using the app
August 26, 2025

great and quick customer service and great app for displaying reviews from amazon!

Elanen Naturals
United States
Almost 5 years using the app
June 9, 2025

We've been really impressed with the Opinew app and, more importantly, the team behind it. From the initial setup to ongoing customizations, their support has been nothing short of excellent. They worked closely with us to make sure the app integrated seamlessly with our store and have continued to help us tailor features to meet our evolving needs. It's rare to find a team this responsive and invested in your success. Highly recommend Opinew if you're looking for a powerful, flexible review solution with top-notch support.

Bare Home
United States
10 months using the app
October 15, 2025

Great support, got my issue fixed in minutes!

Guyology Labs
United States
15 days using the app
July 31, 2025

bastante util la importacion de reseñas ayuda mucho al negocio ademas una excelente atencion al cliente en caso de dudas o problemas con la integracion de la app, muy eficientes

cammshope
Colombia
4 days using the app
October 14, 2025

迅速なサポートをしていただきありがとうございました!

walkingpad-japan
Japan
18 days using the app
July 18, 2025

It was a little hard to figure out at first with some screens not loading. But support was super quick and extremely helpful and I was able to get it all setup.

Bumble & Bright
United States
1 day using the app
August 26, 2025

Helps a lot with Review Management / Importing, Support is also fast and helpfull

Apollo Funsport
Germany
Over 2 years using the app