Reviews (468)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
July 2, 2026

Great app, easy to customise, and the support team is always quick to respond if you need any help. The standout features compared to the standard Shopify forms are the ability to fully customise the success message and the confirmation emails sent to customers after they submit an entry.

Wray Bros
United Kingdom
Over 3 years using the app
January 22, 2026

I’ve been using Pify Form Builder for some time now and couldn’t be happier. The app is very easy to use and offers lots of flexible options for creating and implementing forms exactly how you need them.

What really sets Pify apart, though, is their support. I asked for some custom functionality that went beyond the standard app settings, and their response was clear, professional, and genuinely helpful. They fully understood what I needed and offered to implement a tailored solution, explaining everything in detail and handling it smoothly.

It’s rare to find an app that combines ease of use, powerful features, and such responsive, customer-focused support. Highly recommended for anyone looking for a reliable and flexible form builder on Shopify.

DT Collectable Toys
United Kingdom
5 months using the app
September 12, 2025

I need a custom form design for returns and the team went above and beyond to intergrade my thoughts into the design. They are always willing to help with anything that you ask of them. I would not hesitate to recommend this app to anyone needing a custom form for there store.

Laserworksuk
United Kingdom
21 days using the app
July 30, 2025

So far this app is working just as needed. It's customizable and we really like that. Missing 1 star due to the fact that you have to pay to print submissions.

Fluff Hardware
United States
Over 2 years using the app
pifyapp replied July 31, 2025

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

July 29, 2025

PifyApp is incredibly helpful for Shopify store owners!
It made setting up pre-orders and managing product availability super easy. The interface is clean and intuitive, and customer support is fast and professional. Thanks to PifyApp, we were able to launch new products with less pressure and better control over stock flow. Highly recommended for any e-commerce business looking to improve pre-sale management!

Cumrige
United States
6 days using the app
pifyapp replied July 30, 2025

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

July 30, 2025

The app is excellent for custom products and offers the flexibility to add items without listing them on Shopify. The support team is highly responsive and quick to implement any requested changes to fit our needs. While the custom section currently includes only basic design elements, there’s room for improvement with more design customization options. Overall, it’s a great app with solid functionality and outstanding support.

3ioPrasadam
India
3 months using the app
pifyapp replied July 30, 2025

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

July 28, 2025

This app has a ton of customization and is easy to set up. No coding required and allows customers to fill out their order form right from an embedded page!

B Squared Banner Co.
United States
1 day using the app
July 21, 2025

Stopped sending me emails after a few days. Emails to customers have never worked. App would be ok but is relatively buggy.

The Whistler Grooming
Australia
10 days using the app
pifyapp replied July 30, 2025

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced.

After investigating, we found that the email notifications weren't being sent because the "customer email notifications" setting wasn't enabled for your form. Our support team previously reached out to assist with this—could you confirm if the issue has been resolved?

If you're still facing any challenges, please don’t hesitate to contact us at ​support@pifyapp.com. We’re here to help and will do everything we can to get this sorted for you right away.

We appreciate your patience and hope to make things right for you.

Best regards

July 17, 2025

The for is great but I don't get any notifications when customers contact me, I saw that I already lost two businesses. A great form without creating communivcation isn't really helpful. I cannot find any setting to enable email notifications either.

South East Wine Co
Australia
4 months using the app
pifyapp replied July 21, 2025

We regret to hear that you missed two business opportunities. Our form sends an email to the administrator's email address set in the form upon user submission.
You can open the form editing page, go to Settings, expand the Email to Admin section, and modify the administrator's email address. After making the changes, you can click the Send a test email button to verify whether your email can receive messages properly.
If you are still unable to receive emails, please contact us at support@pifyapp.com, and our team will assist in resolving the issue.

May 10, 2025

We've been using the Pify app on both our local and international Shopify stores for the past four years, and the experience has been exceptional. The app has consistently delivered reliable performance, seamless integration, and a user-friendly interface that has made managing our stores much easier. Pify has played a significant role in optimizing our operations and enhancing the overall customer experience. We truly appreciate the consistent support and regular updates from the Pify team, which have helped us stay ahead in a competitive e-commerce environment. It's a tool we trust and highly recommend to other merchants.

BAROQUE
Pakistan
Almost 4 years using the app
pifyapp replied May 11, 2025

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)