Reviews (487)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for its user-friendly interface and extensive customization, enabling form creation without coding. It supports multi-step forms, rich text formatting, and integrates seamlessly with Shopify for pre-orders and payments. The app is valued for enhancing customer interactions and data collection. Customer support is frequently commended for responsiveness and professionalism. Merchants appreciate the free plan's features and the affordability of advanced options.
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Great app, easy to customise, and the support team is always quick to respond if you need any help. The standout features compared to the standard Shopify forms are the ability to fully customise the success message and the confirmation emails sent to customers after they submit an entry.
Incredibly flexible and easy to create forms that will capture the information you need and then transmit that data wherever you need it. The support is fantastic and will work with you to help resolve any challenge you're facing.
This app has worked great for us for many years now and the support team has always been great to work with. Highly recommend!
Does exactly what I need with flexible options you can get started with for free. Looks professional and there are tons of customization options for all my business needs
I’ve been using Pify Form Builder for some time now and couldn’t be happier. The app is very easy to use and offers lots of flexible options for creating and implementing forms exactly how you need them.
What really sets Pify apart, though, is their support. I asked for some custom functionality that went beyond the standard app settings, and their response was clear, professional, and genuinely helpful. They fully understood what I needed and offered to implement a tailored solution, explaining everything in detail and handling it smoothly.
It’s rare to find an app that combines ease of use, powerful features, and such responsive, customer-focused support. Highly recommended for anyone looking for a reliable and flexible form builder on Shopify.
We've been using the Pify app on both our local and international Shopify stores for the past four years, and the experience has been exceptional. The app has consistently delivered reliable performance, seamless integration, and a user-friendly interface that has made managing our stores much easier. Pify has played a significant role in optimizing our operations and enhancing the overall customer experience. We truly appreciate the consistent support and regular updates from the Pify team, which have helped us stay ahead in a competitive e-commerce environment. It's a tool we trust and highly recommend to other merchants.
Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.
All the best:)
We are getting submissions but we aren't able to view them! Can't contact this app creator at all and we finally deleted it. Said we had 33 submissions and under the free plan, we should be able to have 50 sumissions/month. They won't let us view any of the submissions. No way to get any customer support. Finally just deleted it. They keep telling us to upgrade. 1st level above the free plan is $29.99 per month! Can't access any of the submissions so basically not worth having on the site.
We apologize for the inconvenience caused. Our customer service team has already replied to two of your emails, and we're not sure why you haven't received them. Could you please check if your email is working properly or if the emails might be in your junk folder? We have also attempted to contact you again, and we kindly request that you reach out to our customer service team as soon as you see the email. Thank you very much.
We would like to clarify some points here, as we are concerned that you may still not be receiving our emails. It is true that the free version allows for 50 submissions per month. Upon checking the data for your form, we found that you have had a total of 33 submissions so far, but there have been no new submissions this month. Therefore, there is no data in the submission list. We would also like to kindly remind you that our plan is only $5.99/month with unlimited submissions. We apologize for any confusion this may have caused, and we will work on improving this. Thank you.
So far this app is working just as needed. It's customizable and we really like that. Missing 1 star due to the fact that you have to pay to print submissions.
Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.
All the best:)
I've had a great experience with the Pify Form Builder team! Their support was exceptional, providing quick and effective assistance to ensure my form worked exactly as needed. They went the extra mile to analyze my requirements, provide a tested code solution, and ensure everything worked perfectly for my specified use case.
If you're looking for a flexible and well-supported form builder, I highly recommend Pify!
Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.
All the best:)
Missed thousands of dollars worth of sales due to the emails not being sent from this application. Tested multiple times and checked with on different email accounts and spam. Do not recommend.
We are very sorry for the unpleasant experience we have caused you. We regret that you missed the order. We would like to clarify some issues here, when we received your inquiry, our team immediately conducted an investigation. It was found that you did not enable the "Send email to administrator" function in the form, which is why you did not receive the email. The "Send email to administrator" function determines whether to send an email to the administrator's mailbox. When you did not enable it, your administrator mailbox cannot receive the email. You can enable the "Send email to administrator" in Settings, Email to Admin in the form. Our customer service has tried to contact you to enable this function as soon as possible to avoid missing orders again. We kindly ask you to contact our customer service as soon as you receive the email. Thank you very much.
