Reviews (499)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable forms that enhance customer interactions and operational efficiency, useful for contact forms, pre-orders, and more. It features a user-friendly drag-and-drop interface, real-time notifications, and analytics. The app also supports multi-step forms and payment integrations. Reviewers praise its reliable performance and the responsive support team that assists with customization and troubleshooting.

October 16, 2025

Over all it serves its purpose BUT I wish the edit options were more user friendly and there were more options.

Wholesale Oh You're Lovely
United States
Over 3 years using the app
October 18, 2025

The Pify Form Builder app is super easy to use and integrates seamlessly with our Shopify store. It’s intuitive, user-friendly, and their support team is quick and helpful.

Till I Die Apparel
United States
Almost 2 years using the app
September 12, 2025

I need a custom form design for returns and the team went above and beyond to intergrade my thoughts into the design. They are always willing to help with anything that you ask of them. I would not hesitate to recommend this app to anyone needing a custom form for there store.

Laserworksuk
United Kingdom
21 days using the app
July 30, 2025

So far this app is working just as needed. It's customizable and we really like that. Missing 1 star due to the fact that you have to pay to print submissions.

Fluff Hardware
United States
Over 2 years using the app
pifyapp replied July 31, 2025

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

November 10, 2025

Good App.

Sensation Ride™ a Division of Horse Gear Canada Ltd.
Canada
About 3 years using the app
November 29, 2025

The app is not stable and data disapears everytime, the support is slow to answer.
And the worse thing is that when they fixed something, another is broke now !

ALSANCIA
France
11 days using the app
October 30, 2025

Great app, very useful and easy to use. Also has great customer service!

Zagoda Olive Oil
United States
About 2 years using the app
October 22, 2025

Easy to set up, gives you multiple options, good services. Recommended

Zara Gul Studio
Pakistan
Over 1 year using the app
August 1, 2025

Service is amazing! Worked with me to figure out why a form was not displaying properly on a few pages but would on others. We got the issue fixed and it is now working perfectly! Definitely recommend this app.

Rogue Magnolia Custom Designs
United States
2 months using the app
pifyapp replied August 3, 2025

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)

July 30, 2025

The app is excellent for custom products and offers the flexibility to add items without listing them on Shopify. The support team is highly responsive and quick to implement any requested changes to fit our needs. While the custom section currently includes only basic design elements, there’s room for improvement with more design customization options. Overall, it’s a great app with solid functionality and outstanding support.

3ioPrasadam
India
3 months using the app
pifyapp replied July 30, 2025

Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales.

All the best:)