Reviews (497)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and streamlining operations, particularly with managing inquiries and pre-orders. It features an intuitive, customizable interface without requiring coding, supports various form types, and integrates smoothly with Shopify. The app is noted for its reliability and includes real-time notifications and an analytics dashboard. The support team is also praised for their responsiveness and effectiveness.

January 22, 2026

I’ve been using Pify Form Builder for some time now and couldn’t be happier. The app is very easy to use and offers lots of flexible options for creating and implementing forms exactly how you need them.

What really sets Pify apart, though, is their support. I asked for some custom functionality that went beyond the standard app settings, and their response was clear, professional, and genuinely helpful. They fully understood what I needed and offered to implement a tailored solution, explaining everything in detail and handling it smoothly.

It’s rare to find an app that combines ease of use, powerful features, and such responsive, customer-focused support. Highly recommended for anyone looking for a reliable and flexible form builder on Shopify.

DT Collectable Toys
United Kingdom
5 months using the app
October 16, 2025

Over all it serves its purpose BUT I wish the edit options were more user friendly and there were more options.

Wholesale Oh You're Lovely
United States
Over 3 years using the app
October 18, 2025

The Pify Form Builder app is super easy to use and integrates seamlessly with our Shopify store. It’s intuitive, user-friendly, and their support team is quick and helpful.

Till I Die Apparel
United States
Almost 2 years using the app
January 5, 2026

Not sure yet?

sirfredericks
United States
9 months using the app
November 29, 2025

The app is not stable and data disapears everytime, the support is slow to answer.
And the worse thing is that when they fixed something, another is broke now !

ALSANCIA
France
11 days using the app
November 10, 2025

Good App.

Sensation Ride™ a Division of Horse Gear Canada Ltd.
Canada
About 3 years using the app
October 30, 2025

Great app, very useful and easy to use. Also has great customer service!

Zagoda Olive Oil
United States
About 2 years using the app
September 12, 2025

I need a custom form design for returns and the team went above and beyond to intergrade my thoughts into the design. They are always willing to help with anything that you ask of them. I would not hesitate to recommend this app to anyone needing a custom form for there store.

Laserworksuk
United Kingdom
21 days using the app
November 27, 2025

We tested numerous form creation apps, and Pify is by far the best. It offers numerous configuration options that other apps don't offer. Above all, it offers the ability to format almost any field with rich text. It also integrates products with sum functions excellently. Minor remaining issues were resolved immediately by support. Overall, a highly recommended app at a very reasonable price.

BeOptimal
Germany
About 22 hours using the app
October 22, 2025

Easy to set up, gives you multiple options, good services. Recommended

Zara Gul Studio
Pakistan
Over 1 year using the app