Pixels ‑ Print On Demand

I only get a blank screen upon opening. There is no navigation option except three little dots in the corner, both from my mobile device and my computer.

So, I have been using Pixels for a few years. The orders usually go out in a couple of days. The quality is good.

HOWEVER, if there is a problem with an order, it takes days to get an answer, and often their response doesn't make any sense.

I've had a few orders that were just NOT processed, even when they say they were. I have to believe the customer never lies about not getting their order, so I always refund their money.

My best customer let me know a week ago that she didn't receive the shirt she ordered. It took over 24 hours to Pixels to respond to my support email. And the response said it was shipped MY location (not the customers).

However, it did NOT come to my address. I let them know 2 days ago, and I'm still waiting for a response. I am planning on moving all of my products to Printful over the next few months. I did my research:)

The main thing you should consider before using Pixels for dropshipping is that they have basically no customer service in my experience. If you have issues...good luck getting a response or any timely advice on how to troubleshoot. Compared to other dropshippers, they do not have a modern or user friendly interface. For example, when a customer places an order on my shop, it can take hours..days...before there is update on Pixels about whether this order was received. It's frustrating to not even see the progress until the order is actually being fulfilled because it makes you think that you order hasn't been received at all. Have had much better experience overall with Printful.

I've only used this app and POD supplier twice, but both times the products were produced and shipped quickly. I got the wood, acrylic, metal and canvas prints and all turned out brilliantly.

I recently ran into a problem with the app not opening up correctly. I emailed tech support and with in a few hours I had a response. Followed their suggestions and BOOM! I was off and running again.

So far I have had nothing but positive contact with this vendor and highly recommend them.

A great App but, be very careful if you use this App for a UK based business if your Shopify store isn't enabled for international shipping. Not all of the products are fulfilled in the UK. Some products such as pillows and framed prints are only manufactured in the USA which means any of these purchases made from the UK can incur Import Duty.

It clearly states in their sales pitch that orders will be automatically fulfilled and despatched from the nearest depot to your buyer. This does not apply to all products. Check here to see which products ship from each world location.

https://pixels.com/global-print-on-demand-manufacturing-network.html?producttype=all

The quality of Pixel products are amazing. I am new to the app, but look forward to setting this up.

I've been using Pixels/Fine Art America for 6 years now and love the app. Support is Great and the quality is excellent!

They are misleading, the only reason I downloaded this app is for the power banks they let you create. Here's the thing though, once you go to the final import page there is NEVER a power bank and all the other stuff is available elsewhere not worth the time to download.

Pixels a multiplié ces prix de ship par 5 pour certains (beaucoup) de produits, exemple: le Weekender Tote Bags son ship pour l'Europe était de 6,14£ , maintenant = 40,00£ pour l'Europe???!!!! sans prévenir, j'ai donc vendu à perte. Je vais bientôt supprimer l'App, plus aucun intérêt....... Dommage

From service to functionality Shopify is the greatest business coach, inventory tracker, salesperson, analyst, assistant, accountant and partner I could have ever imagined. They seem to be on top of retail trends and the support is on point, friendly and effective 24/7.

There's no question too small that I haven't received an immediate response from their help squad. I never feel alone or lost. I highly recommend you, Pixels!