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Our Shopify store, Citizen Pride, has been working with print-on-demand companies for many years and we final feel we have found our partner with Pixels! The review by Texas Travel Posters is excellent and we would second everything they have said so we are not going to repeat that review. What we can add is the CS is excellent. Our contact is Alex Young and he has gone above and beyond. There are many things you have to work through because this is new technology, especially the plug-ins and the quick turn-aorund, so having Alex right there makes all the difference on whether we want to deal with the hassles. Give the Pixels app a try because your time and effort will be worth it since the CS will be there when you need them ... and you will need them.
The worst experience ever! I cancelled the last order, refunded customer & uninstalled their app, yet they keep trying to charge my card and email me hundreds of messages every day for 2 months now. I got over 1000 messages from Pixels with the title "Urgent - Shopify Order on Hold - Invalid Payment Method".
I am stuck. It’s a system glitch that Pixels need to fix. I can’t do anything on my end and support just stopped responding. I had to cancel my card, but I am not sure what to do about the email. I can’t change it because I have business cards printed with that email address. It’s an absolute nightmare!
We installed this app a few months ago for print on demand posters on stuff.crossfit.com. It was easy to set up and easy to use, integrating well with Shopify. Order fulfillment has been on time, product quality is great, and customer service is quick to respond to any of our questions.
Pixels/Fine Art America’s app has been great, I love not having to print, package or ship my prints and the way the app works seamlessly in Shopify. Customer support has been friendly and responsive. My clients have been very happy with the quality of the paper and the prints, and I love that they use archival inks.
The app is still new so there have been some small issues but customer service has been with me every step of the way to correct any small product issues, and they seem interested in fixing any small glitches so the system works well long term. All in all, the app is functioning very well and I LOVE being in the business of making art and outsourcing the printing and shipping to Pixels. Most of my clients receive work in 5-7 days which has been wonderful.
The quality of Pixel products are amazing. I am new to the app, but look forward to setting this up.
Great potential.
Pixels has by far simplest app to integrate all your products and variants into Shopify. Their only drawback is most of their products tend to be a little higher priced . canvas prints are priced the best and quality is top notch!
If they continue to offer more products, lower thier base prices, and find better ways to integrate with shopify I could see them being a leader in the ondemand publishers for Shopify.
I understand people's complaints about the base prices being too expensive. I agree when it comes to the non-art related products, which I use other apps for. For all of their art products though, they are the best in shopify. PERIOD. Say what you want about their customer service, but their prices and quality for all of their art print options are unbeatable. On a side note, you have to know who to reach out to for quick customer service. Abbie Shores is the head of the pixels/shopify integration for customer service. She responds immediately and is extremely helpful. The community boards on their website are also super helpful, with a huge community. To reiterate, I've ordered every single type of print they offer and they deliver quick, cheap, and above and beyond quality. If you're an artist this company blows all other shopify POD apps out of the water.
From service to functionality Shopify is the greatest business coach, inventory tracker, salesperson, analyst, assistant, accountant and partner I could have ever imagined. They seem to be on top of retail trends and the support is on point, friendly and effective 24/7.
There's no question too small that I haven't received an immediate response from their help squad. I never feel alone or lost. I highly recommend you, Pixels!
We like Pixels among other print on demand companies but you ought to fix how these images display on shopify websites. We are not able to get the same display as we did on our fine art america / pixels page in our shopify shop, we had to manually link them to a page so the images will show up on our shopify website when we added the images to store they didn't show in our store until we link them and even now we still can't add phone cases or pouches as they are not displaying per artwork rather just displaying the products individually which looked too crowdy. But why so complicated?
I have been using the Pixels Shopify app for a while now and it works very well. When a customer places an order the order is automatically forwarded to Pixels for fulfillment. This makes it very easy on my side. I am notified and I can monitor the status if needed. Setting up and creating products is also very easy. If you are looking for an app to help you build your store and add products through a dropship company you should check out this app from Pixels. The company is continuing to improve their product which in turn improves yours. This is a fantastic app and I am very pleased with it. I'm continually using this app to add more products to my store.