These guys are great. We do all of our reproduction prints through Pixels and I cannot stress enough the quality of prints, professionalism of team, and ease of use. Alex has gone above and beyond on so many occasions and is ALWAYS there to help us with any problem or concern, big or small. The UI has a learning curve but is learnable quickly enough. Really stunning all around.
We've been using Pixels for almost a year now, and so far our experience has been quite pleasant. They take care of the mistakes relatively fast as well, which is a huge plus for us. Their products are good and handling time is pretty fast too.
We installed this app a few months ago for print on demand posters on stuff.crossfit.com. It was easy to set up and easy to use, integrating well with Shopify. Order fulfillment has been on time, product quality is great, and customer service is quick to respond to any of our questions.
Don White - Artdreamer
Pixels is a great partner for independent artists! Easy to use with GREAT customer service! Products ship fast and are best quality. Highly recommend!
I can not install the app in my store I do not know if this is normal ......................................
Our Shopify store, Citizen Pride, has been working with print-on-demand companies for many years and we final feel we have found our partner with Pixels! The review by Texas Travel Posters is excellent and we would second everything they have said so we are not going to repeat that review. What we can add is the CS is excellent. Our contact is Alex Young and he has gone above and beyond. There are many things you have to work through because this is new technology, especially the plug-ins and the quick turn-aorund, so having Alex right there makes all the difference on whether we want to deal with the hassles. Give the Pixels app a try because your time and effort will be worth it since the CS will be there when you need them ... and you will need them.
Texas Travel Posters
I have been testing Pixels out for a couple of months. Here are my thoughts:
1. Selection - We are printing on a variety of mediums including canvas, metal, and wood. The products ordered so far have exceptional quality.
2. Support - I have had a couple questions and have always received an answer within 24 hours. The answers are always thoughtful and help to explain anything I might need answered.
3. Print on Demand - Prints have shipped quickly once ordered.
4. App UX - It took me a bit to figure it out, but once I did, it works well and I am able to create new products quickly.
So far the app has been working pretty solid. I did have some slight issues with setting a few things up properly but their support team was very helpful and I was able to resolve it rather quickly. The simplicity of adding products and working with the app overall makes it a great choice.
We are giving this app a five star review after a few months of testing it out. It offers prompt shipping, an easy to use interface and the flexibility to create a unique store within Shopify. The quality of the art prints is exceptional, a crucial element to our design business. That said, we did have a few early issues setting up the store, but the support from Pixels is fantastic. Alex answered all our questions and made sure we are happy customers.
Sincerely Lovely Ts
I was super nervous at first because this drop shipper is different than the one I've grown to know very well. But the final product is beautifully made and offers my customer another option.
I had to contact customer service and I didn't know how fast they would get back to me but to my surprise they replied right away. The customer service via Pixel through Shopify is excellent!