Reviews (69)

Overall rating
3.5
Counts per rating level
  • 41% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 17% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 13% of ratings are 1 stars
October 14, 2022

I think the idea is wonderful, but as others have mentioned it needs work. I tried adding the banner, but without being able to customize things such as color, size and content, it just isn't a good fit. I've read the reviews from the Planet team and understand they are working on improvements. I'll wait for those to be implemented, then try again. Really great idea though, just needs some fine tuning.

Prime Buy Direct
United States
19 minutes using the app
Shopify replied October 18, 2022

Thanks so much for installing the app and giving feedback. You're exactly right -- we are working on these exact changes right now. We're really excited about what's in store and will be sure to let you know as soon as it's up and running. Thanks again, and keep your eyes peeled for updates!

July 19, 2022

The button looks good, it would be better if is has a link which can be used to explain the initiative better. It doesn't make a lot of sense now to a customer.

Tenue.
Netherlands
19 minutes using the app
Shopify replied August 24, 2022

Hi Tenue team - you are not the first merchant who has shared this feedback, so we are hearing you loud and clear. Thanks for installing Planet! - Brady, Sustainability at Shopify

October 28, 2022

Great idea, but as others have said, users need a choice in how to display it. For example, have it show as a badge (like "Trusted Site" does). Also, have options in where to display it, including the Footer, if possible (like the way different available Payment Options are shown).
Thanks.

Songbird Hut
United States
16 minutes using the app
Shopify replied November 2, 2022

Thanks so much for the feedback.

Great call on the badge. We will definitely build out more flexibility around badging, including, as you suggest, more dynamic placements. The footer is a great location that's not currently possible. That will be one of the options we unlock.

We'll be sure to let everyone know as these updates roll out. In the meantime, thanks again for the feedback and for supporting responsible commerce.

June 28, 2022

I like the premise of the app and happy to have it as a part of my store. However the banner/badges need more refining and do not work with my current esthetics.

Simka Sol
United States
9 minutes using the app
Shopify replied June 29, 2022

Thanks for downloading Planet and trying it out. Feedback about the badges has been heard, loud and clear, and we're having conversations about what we can do to make this process easier for merchants. I appreciate you sharing your experience, thank you! - Brady, Sustainability @ Shopify

June 7, 2022

So easy to set up, looks so good on the site, and it's amazing the impact being delivered for pennies on each order. Thank you Shopify!

Marbela Cosmetics
United States
June 8, 2022

Awesome app. Love the simplicity, fair pricing and projects that will help reduce carbon. Also like the badge for product pages. Would be great to see more badge options e.g. a larger banner for home pages / smaller banner to preserve screen real estate on product pages.

Snooze Foundry
United Kingdom
Shopify replied June 24, 2022

Thanks for submitting your review and sharing this feedback, very appreciated. We'll keep this in mind as we continue to iterate on the app. - Brady, Sustainability @ Shopify

November 8, 2022

This is something we care about but it would be nice if Shopify is able to provide some type of landing page that can be linked in the footer instead of just a badge. We at Pop Collectibles Canada would love that!

Pop Collectibles
Canada
October 20, 2024

Mazaj Goagub
Germany
4 minutes using the app
April 15, 2024

Lucky-eats
France
About 1 hour using the app