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Sono felice di dare una mano a migliorare le condizioni del nostro pianeta, i clienti acquistano più volentieri, sono iniziative molto belle, se tutti facessimo la stessa cosa sicuramente vivremmo in un mondo migliore.
Grazie mille per far parte del commercio sostenibile!
Lovely idea and opportunity to easily offer carbon neutral shipping, but the customizations on the app could be a lot better. For example we can't display the banner in our store because the translation (that we can't change) is so clumsy.
Thanks for the review and feedback. We're always looking for ways to improve the experience and impact of our badging. It's possible that your store theme doesn't support selling in multiple languages – to translate the Planet app badge, you need to use a theme that's compatible with selling in multiple languages. You can find further details on multilingual themes here: https://help.shopify.com/en/manual/markets/languages/manage-languages#add-new-language Thanks again for the feedback!
PLANET is an excellent application because it eliminates shipping costs and acts significantly with its plans and initiatives in favor of the environment for a long period of ten to a thousand years.
We really appreciate the feedback! Thanks so much!
An app that promotes "Your customers can choose to support groundbreaking carbon removal technologies". Then you go to add the widget to checkout, so that customers can decide if they want to support this, and you basically cannot. You then are asked from Support to spend 15' of your 60' design time, to have Shopify hard code it at the checkout process. No.
Thanks for the feedback and sorry that the app isn't meeting your expectations. While it is not possible to place the badge inside of checkout, the interactive badge for merchants to fund carbon removal can be placed throughout your online store, for example on the home page, product pages, and shopping cart. We'd be happy to get that set up for you if you'd like -- reach out to planet at shopify dot com.
Disappointed that the badge is so hard to place like it is shown in the presentation video and Shopify support doesn't help or guide in that, many comments regarding that but still no help from their support team.
Thanks for writing your review - I'm sorry that the experience has been disappointing for you so far. We've heard the same feedback from other merchants, and are discussing quick ways to make this process easier for merchants as soon as possible. Stay tuned. - Brady, Sustainability @ Shopify
I love the idea, but the execution is lacking. The planet dashboard on my site still says 0 .... which makes it look like 1. I'm disingenuous. 2. I don't have sales.
Hi there! Thanks so much for the feedback, and apologies for the issue with your dashboard. You actually identified a bug that we have since fixed, so you won't have this issue any more. Thanks for putting it on our radar, and thanks also for using Planet.
Until this app has a way of showing customers (on a dedicated page and on widgets) what we are doing, this isn't super helpful. We can make carbon offsets ourselves with our profits. What we'd like is a way to show the customer: Here is the difference you've all made ordering from us. Here is what our business has contributed from your orders. Here are the places we are helping. A dedicated page for this info is a must. Customers don't trust us just saying "carbon neutral" and we are tired of fielding constant emails asking where it goes, how much, etc. I will update this review to 5 stars once this functionality is added, otherwise, keep up the great work!
Thanks for installing Planet and for your review. We've heard this feedback from other merchants as well and are exploring solutions. Thanks for sharing this! - Brady, Sustainability at Shopify
Je ne reçois aucune données pour les dernières commandes que j'ai eu.. De plus il est impossible d'enlever la phrase " Créé par shopify planet " sur la page du panier, alors que le code est correctement supprimé... J'attends votre retour merci.
Good idea! it would be nice if we could also manually purchase carbon removal credits. That way we could spread information about carbon by sharing it in the product descriptions all across our sales channels like Amazon handmade, etsy, ebay, faire, helloabound, poweredbypeople, wanello and other marketplaces we use. I think it would be nice to see "buy carbon removal credits" button in the Planet app
Thanks so much for the feedback. That's a really interesting idea to manually purchase credits. We'll discuss this and hopefully can bake it into our roadmap. We 100% want you to share your incredible impact anywhere and everywhere so we're always eager for ideas like this. Thanks again!
Salve, ho installato la vostra app, installato il badge via codice (non ho un tema 2.0) ma non succede niente, il badge viene visualizzato correttamente ma in fase di check-out non succede nulla ne viene visualizzato nessun messaggio. Come posso risolvere?
Grazie per il feedback e mi dispiace che tu stia affrontando questa sfida. È infatti possibile esporre il badge Planet senza Tema 2.0. Ci sono dettagli su come farlo qui: https://help.shopify.com/it/manual/shipping/carbon-neutral-shipping/planet-app