Reviews (72)

Overall rating
3.4
Counts per rating level
  • 39% of ratings are 5 stars
  • 21% of ratings are 4 stars
  • 17% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 15% of ratings are 1 stars
November 3, 2022

Great idea - can there be a way to add a badge into the checkout/email confirmation pages? Thanks, looking forward to the explanation pages too!

The Vines
United Kingdom
Over 1 year using the app
Shopify replied November 4, 2022

Thanks for the feedback. We really appreciate it. The badge placement options will definitely expand in the coming months.

When it comes to email confirmation -- it's ...

September 8, 2023

Ethical Bedding.

Strongly recommend all shopify store owners to download and utilise this app, which in some way will offset the damage that we all do to the planet.

App is easy to set up and use, so there are no excuses! :)

Ethical Bedding
United Kingdom
About 1 year using the app
October 28, 2022

Great idea, but as others have said, users need a choice in how to display it. For example, have it show as a badge (like "Trusted Site" does). Also, have options in where to display it, including the Footer, if possible (like the way different available Payment Options are shown).
Thanks.

Songbird Hut
United States
About 2 years using the app
Shopify replied November 2, 2022

Thanks so much for the feedback.

Great call on the badge. We will definitely build out more flexibility around badging, including, as you suggest, more dynamic placements. ...

June 28, 2022

I like the premise of the app and happy to have it as a part of my store. However the banner/badges need more refining and do not work with my current esthetics.

Simka Sol
United States
Over 2 years using the app
Shopify replied June 29, 2022

Thanks for downloading Planet and trying it out. Feedback about the badges has been heard, loud and clear, and we're having conversations about what we can do to make this ...

Edited September 21, 2022

I added this app to both of my Shopify stores and the app looks out of place on my store and it isn't editable, yet. But I really like being carbon-neutral

Decking Perth
Australia
Over 2 years using the app
Shopify replied June 27, 2022

Thanks for sharing your experience - I'm sorry that Planet isn't meeting your needs yet. As mentioned, we'll keep this in mind for future iterations and hopefully you'll give ...

September 7, 2023

Awesome app, no no-brainer to use it. Two issues though are the inability to add metric measures on the website (all imperial) vs. the metric on the backend. Yes, the rest of the world minus 3 countries use metric. The other issue is the explainer page is so generic it is useless. Why not incorporate the site stats in it? See how much CO2 we saved type thing.

Hawkers Beer
Australia
About 1 year using the app
Shopify replied September 11, 2023

Thanks so much for the review and feedback. We really appreciate it. Point taken on the metric v imperial limitation -- having that be customizable is the end state we're ...

November 14, 2022

The badge isn't customizable, and don't tell client how it works.. it really need some improvments.

YVY Maté
France
Over 1 year using the app
Shopify replied November 18, 2022

Thanks so much for the feedback. You're right: Transparency and details around exactly how stores like yours remove carbon is vital. We haven't delivered enough of that yet ...

February 2, 2023

It's the least we can do.
I started using it as soon as I discovered it and the Real impact it has, sponsoring projects that mitigate the impact we have on Earth.

Breezy Tee
Portugal
4 months using the app
Shopify replied August 25, 2023

Thanks so much for the feedback. You're 100% right -- the companies funded through Planet are going to have a massive impact, and we're pumped that you and your buyers are ...

July 27, 2022

The banner needs to be linked to a page that explains it to our customers. Right now it is not clear.

Lunchskins
United States
Over 1 year using the app
Shopify replied August 24, 2022

We've heard similar suggestions from other merchants who are using Planet, and are exploring options. Thanks for your feedback! - Brady, Sustainability at Shopify

January 17, 2024

Great App!

Villegas Editores
Colombia
About 2 months using the app