Reviews (120)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to integrate data from multiple sources into one dashboard, simplifying data management and analysis across various channels. They appreciate the customization options that allow them to tailor metrics and reports to their specific needs, and the user-friendly interface that accommodates all technical levels. The responsive support team is noted for providing personalized assistance, enhancing the user experience. Key features like automation of data collection and reporting save time and effort, while ongoing updates reflect user feedback and adapt to changing business needs. Merchants credit the app with significantly improving their marketing strategies, financial reporting, and overall business operations through comprehensive analytics and actionable data.

October 30, 2024

We needed a new approach for our internal dashboards. Our previous setup relied entirely on Google Sheets, which, while fully tailored to our needs, was too slow, labor-intensive, and didn’t scale well.

Then we tried Polar—and within weeks, it won us over. It offered exactly the capabilities we’d been searching for. Plus, the team listens closely to user feedback. Max has been incredible! He’s always quick to respond, genuinely attentive, and goes above and beyond to make sure every issue is fully resolved. Whether it’s a simple question or a more complex problem, Max approaches everything with patience and expertise. It’s clear he’s dedicated to making our experience with the software seamless. We couldn’t ask for better support—thanks, Max!

High-quality software and a team that truly cares.

Colorful Standard
Denmark
3 months using the app
July 18, 2024

We switched from a competitive platform to Polar and couldn't be happier. The ability to see (and trust!) our data at a high level gives us peace of mind and direction in carrying out our marketing strategy.

Polar's team is friendly, accessible, and helpful. Working with a team that cares about their product as much as we do is refreshing.

Optimal Health Systems
United States
3 months using the app
October 1, 2024

before you can try - it requires a sales call.

dryoasisplants
United States
8 minutes using the app
June 4, 2024

Excellent app that offers really great insights. The level of support you get from the polar team is outstanding, really willing to help, teach and go the extra mile.

Very valuable asset to our business.

Gardenesque
United Kingdom
5 months using the app
April 23, 2024

It is the best tool for retrieving and analyzing Shopify data. With the dedicated support of the Polar team members, the onboarding process is made easy. Reduce the time spent on repetitive tasks and gain more insights.

올버즈 | Allbirds
South Korea
4 months using the app
July 1, 2022

Logiciel très intuitif et agréable à utiliser tous les jours. L'équipe support nous forme quotidiennement et se rend toujours disponible pour répondre à nos questions. En plus, ce logiciel ne cesse d'évoluer avec de nouvelles fonctionnalités. Je le recommande vivement !

Polène
France
Almost 4 years using the app
March 26, 2024

Very good support, goes out of its way to help you and is extremely responsive! At the service of its customers and super available to help you on time.

Ma formation strass
France
11 months using the app
January 13, 2023

We are using Polar quite some time now and it keeps getting better and better. Super easy to use, show all the relevant metrics and the biggest advantages are the manual input and the custom metrics.

Cycle
Hungary
About 3 years using the app
January 18, 2021

Great analytics app built by a team familiar with key ecomm metrics. Simplifies my daily and weekly reporting with insights from store and marketing performance. Responsive team!

Arcade Belts
United States
About 3 years using the app
January 22, 2024

We were looking for a solution to build our new internal dashboards. We were previously using a 100% GoogleSheets solution, which had the advantage of being 100% customized for us, but was way too slow and manual, not scalable.
We've tried Polar and were convinced in a matter of weeks. Everything we were looking for was possible with this solution.
Also, when we make feature requests, we are listened and heard. One request we had made was implemented within a month!
Top quality software, and a super dedicated and genuinely nice team.
Thanks Polar!

The Loveteam
United States
About 2 years using the app