Reviews (122)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business efficiency and strategic decision-making. They praise its user-friendly interface, robust customization options, and seamless integration with multiple data sources. The app is noted for its reliable performance and the exceptional, responsive support team. Continuous updates based on merchant feedback enhance its utility in analyzing customer behavior and marketing effectiveness.

February 18, 2023

I've tried lots of Analytics tools and this is the one we've settled on. It surfaces all the critical information you need to see every day and the customs report feature is great. Support is also excellent. Highly recommended

Dharma Bums Yoga and Activewear
Australia
Over 2 years using the app
March 1, 2023

great helpful team, great handy insights. i could take more advantage of the custom reports but haven't had a chance yet.

RUX
Canada
About 2 years using the app
January 19, 2023

Very useful and well-thought app. Allows our business to connect multiple data sources and gather everything into 1 single-view dashboard. We use it cross-departments on a daily basis.

Swee Lee Singapore
Singapore
About 2 years using the app
April 20, 2023

Very efficient app, powerful and user friendly data dashboard with accurate data.
The dashboard is totally customizable !
And the polar team is wonderful !

Ron Dorff
France
About 2 years using the app
June 14, 2023

We use Polar following a change of solution. We needed a high-performance app that was adapted to our business. Not all the features are available yet (export over 1000 lines, customize charts, customize member access, etc.) but Polar is very attentive to our needs and works hard to respond quickly. Support is very responsive, which makes it easy for teams to get to grips with the solution.

Nutrimuscle
Belgium
About 2 years using the app
March 14, 2023

Our experience with Polar Analytics has been stellar. The platform is easy to use, the data pulled is clearly laid out, and the customer service is really there to support. Highly recommend it if you're looking for an easy-to-use tool to manage your KPIs!

Wondery
United States
Almost 2 years using the app
Edited January 19, 2021

Incredibly easy to use & powerful, plug and play analytics with integrations on most of the apps any Shopify merchant use with prebuilt templates on CAC, LTV and ROAS really useful. Really great support too!

FROM FUTURE
France
Almost 2 years using the app
January 21, 2021

After struggling to find an a comprehensive analytics software that gave all the key metrics we needed, including subscription analytics, we found Polar and we have never looked back. We now have access to all the information we require. David and the team are extremely helpful and go above and beyond to assist, I could not recommend Polar enough.

Best Coffee
United Kingdom
Almost 2 years using the app
September 6, 2023

I spent months looking for an analytics tool that was able to answer all of our questions and in the end Polar was the one. While there are many powerful tools out there, Polar was the only one that felt like it was designed for our business. The support has been incredible and been super helpful in getting us all set up.

Dirty Labs
United States
Almost 2 years using the app
June 15, 2023

Polay is great and very useful for our needs, easy tool to create and manage our reporting and analytics needs. We've easily created custom reports and plan to do a lot more. But above all - they have great and responsive(!) support - very professional and knowledgeable. Highly recommended.

Woojer
United States
Over 1 year using the app