Reviews (122)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business efficiency and strategic decision-making. They praise its user-friendly interface, robust customization options, and seamless integration with multiple data sources. The app is noted for its reliable performance and the exceptional, responsive support team. Continuous updates based on merchant feedback enhance its utility in analyzing customer behavior and marketing effectiveness.

February 4, 2021

This is a very robust analytics platform that plays with Shopify VERY well. I have integrated Tik Tok ads, Pinterest ads and Snapchat ads seamlessly which most platforms don't offer. The customer service is top notch as well and they are always willing to work on further integrations if they don't already offer it!

Elevated Faith
United States
Over 1 year using the app
April 12, 2021

This app and all of their support is great. Yes, they are young as a company and there is a huge potential which for now remain locked. But if you have multiple store and you want to see every thing in. one place. I did not find better app. Connection to Rechrage, Shopify, GA and Ads system. That is a perfect combo if you do not want to spend fortune on Data team. Definitely there is still lots of work but Polar makes your life easier. We do use it for a big overview. To see what works and what does not. For detail reporting on some specific problem you still need to use something else. But to get the overview and spot issues fast, it is a great app.

Mana™ | Česko
Czechia
Over 1 year using the app
May 31, 2023

Polar Analytics is an exceptional data analysis tool that stands out for its user-friendly interface, powerful features, and comprehensive reporting capabilities. The intuitive and well-designed interface makes navigating through the platform a breeze, allowing users with limited technical expertise to easily access and analyze data. The tool's data visualization capabilities are remarkable, offering a wide range of charts, graphs, and visual representations that make it easy to understand complex data relationships. The advanced analytics features, including statistical functions, predictive modeling tools, and machine learning algorithms, enable users to perform in-depth analyses and make data-driven decisions with confidence.

In addition to its analytical prowess, Polar Analytics excels in data governance and security. The platform ensures the privacy and integrity of sensitive data, adhering to the highest security standards. Granular control over data access, user permissions, and activity auditing provide peace of mind when working with sensitive information. The exceptional customer support from the Polar Analytics team, along with extensive documentation and training resources, contribute to a smooth onboarding process and help users maximize the tool's potential. Overall, Polar Analytics is a valuable asset for any organization or individual seeking to unlock the full potential of their data and make informed decisions based on meaningful insights.

beFesti.
Netherlands
Over 1 year using the app
February 3, 2023

Perfect tool ! just the beginning with but seems powerful and board. Great team and onboarding easy.

La bouche rouge, Paris
France
Over 1 year using the app
February 23, 2022

I love how Polar Analytics allows us to get daily updates and analytics from all of our channels in one streamlined platform and where we work daily, on Slack.

nood
United States
Over 1 year using the app
November 15, 2021

Great analytics app to get all the key multichannel reports we need (CAC, LTV, ROAS, etc.) and pull all your data in one place. Very responsive support too!

Atsuko
United States
Over 1 year using the app
March 29, 2022

At first we wanted use Tableau or Power BI... And we have found that gem.
Since we used Polar Analytics we are able to understand our business everyday. Here the benefits of Polar Analytics :
-Less time of reporting
-Every people of the team can access and understand the data.
-Understand yor cohorts
-You can anticipate the sold out with the forcast solution
-You can Kill product with Low LTV
-You can construct product bundles for better recomandations At the end we have increase +20% growth. I bet tomorrow there will be two kinds of business, shops who use Polar and the others.

Nomasei
France
Over 1 year using the app
April 14, 2022

We’d used a few reporting tools in the past and were looking for something that would give us the reporting needed to help grow the business, integrating in all our marketing channels and reporting on them in one place. Polar has been excellent since day one, some huge pro’s: + Excellent customer service. The Polar team has been very helpful in getting us setup, answering any questions we have and offering great advice. + Easy to use reporting. Our team has found it very easy to use, report on and get useful insights from. + Lots of depth and customisation. The ability to create custom reports and custom metrics has been great and has let us tailor the reporting to our needs. + Their roadmap of development looks very positive, so hopefully it only gets better! We would definitely recommend.

Coes, Golding, Goddards
United Kingdom
About 1 year using the app
December 11, 2023

Polar Analytics has been incredibly helpful for reviewing our overall performance of our store. I've used all of the tools, Northbeam, Triple Whale, Whatagraph, etc., but there's just something special about Polar Analytics that these tools miss.

Polar Analytics does a really great job of summarizing overall performance and communicating that quickly. While allowing you to easily segment across different countries and product lines. I can quickly determine how much we're spending across each segment to help optimize performance. The platform has been super helpful for creating weekly, bi-weekly, monthly and annual reports for our senior team.

The team is super quick with adding new updates, and I love how I have the ability to create custom reports. Super nice touch starting with their AI to generate the report that I can then finesse into the final version. Super cool!!! Nobody is doing that.

Can't say enough good stuff about Polar Analytics. HUGE FAN!

Only Curls
United Kingdom
About 1 year using the app
December 15, 2023

Polar has helped us get a better overview between all of our different channels by consolidating data into one place, especially in regards to marketing spend.

Aquor Water Systems
United States
About 1 year using the app