Reviews (120)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to integrate data from multiple sources into one dashboard, simplifying data management and analysis across various channels. They appreciate the customization options that allow them to tailor metrics and reports to their specific needs, and the user-friendly interface that accommodates all technical levels. The responsive support team is noted for providing personalized assistance, enhancing the user experience. Key features like automation of data collection and reporting save time and effort, while ongoing updates reflect user feedback and adapt to changing business needs. Merchants credit the app with significantly improving their marketing strategies, financial reporting, and overall business operations through comprehensive analytics and actionable data.

Edited January 19, 2021

Incredibly easy to use & powerful, plug and play analytics with integrations on most of the apps any Shopify merchant use with prebuilt templates on CAC, LTV and ROAS really useful. Really great support too!

FROM FUTURE
France
Almost 2 years using the app
January 21, 2021

After struggling to find an a comprehensive analytics software that gave all the key metrics we needed, including subscription analytics, we found Polar and we have never looked back. We now have access to all the information we require. David and the team are extremely helpful and go above and beyond to assist, I could not recommend Polar enough.

Best Coffee
United Kingdom
Almost 2 years using the app
March 1, 2023

great helpful team, great handy insights. i could take more advantage of the custom reports but haven't had a chance yet.

RUX
Canada
Over 1 year using the app
February 21, 2023

Polar est une appli vraiment intéressante. Ce qui fait son point fort, c'est la personnalisation. Polar permet de créer des dashboards et des KPI spécifique très facilement. De plus, leur SAV est très réactif et directement sur slack.

Popee
France
Over 1 year using the app
May 19, 2023

Polar Analytics is the best and easiest-to-use analytics app I've found on Shopify. They come pre-loaded with key marketing metrics (CAC, ROAS and Spend) that we're looking for, and have easily customizable dashboards and reports. Their support has been super helpful as well - if I do not know how to create something, they help right away.

Fashion Eyewear
United Kingdom
Over 1 year using the app
March 10, 2023

We are an e-commerce startup and do not have resources to build a BI from scratch.

I found Polar in the App store and all it took to get a full BI was to connect the data sources via few clicks.

We wanted to add CAC per country, which was not in Polar, so I reached out to the customer support. I was invited to a call with Abby and Charbel and they figured out a way to do it right on the call. This is why I am writing this review, since they they really went above a beyond to solve our use case.

Thank you

AVEA
United Kingdom
Over 1 year using the app
January 12, 2023

Our company started using Polar as a trial, after uploading and converting data we quickly saw the benefit in using the one stop location for all data and advertising spend information.

You do need to spend some time diving into its depths to get a true fully integrated experience but it is so worth it. Not only is it the most user friends data integration out there, its also visually the most appealing.

BEST!

Cloud Picker Coffee
Ireland
Over 1 year using the app
Edited June 20, 2023

Fantastic App, installed on 3 of my stores so far and will be using on any future developments. Support is fantastic and quick to offer assistance. Would recommend without hesitation.

Android Homme
United Kingdom
Over 1 year using the app
September 18, 2023

Switched over to Polar Analytics a few months ago. Before we were using Triple Whale. Polar has been great -- it gives me the same data as Triple Whale plus a lot more. The customer support from Abby has been excellent as well. Highly recommend.

Robin Golf
United States
Over 1 year using the app
September 13, 2022

Polar analytics is intuitive and easy to use for all of our data need, especially when comes to ecommerce / DTC related metrics, not to mention the team is incredibly helpful and responsive to all the queries.

Bottoms Lab AU
Singapore
Over 1 year using the app