Reviews (126)

Overall rating
4.7
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust analytics and insights, praising its ability to consolidate data from multiple sources into one platform. They appreciate the user-friendly interface, customizable metrics and dashboards, and real-time data tracking. The performance is reliable, and the support team is responsive and attentive to feedback, making it a valuable tool for e-commerce businesses focused on optimizing performance and growth.

January 22, 2024

We were looking for a solution to build our new internal dashboards. We were previously using a 100% GoogleSheets solution, which had the advantage of being 100% customized for us, but was way too slow and manual, not scalable.
We've tried Polar and were convinced in a matter of weeks. Everything we were looking for was possible with this solution.
Also, when we make feature requests, we are listened and heard. One request we had made was implemented within a month!
Top quality software, and a super dedicated and genuinely nice team.
Thanks Polar!

The Loveteam
United States
About 2 years using the app
July 1, 2022

Logiciel très intuitif et agréable à utiliser tous les jours. L'équipe support nous forme quotidiennement et se rend toujours disponible pour répondre à nos questions. En plus, ce logiciel ne cesse d'évoluer avec de nouvelles fonctionnalités. Je le recommande vivement !

Polène
France
Over 1 year using the app
September 13, 2022

Polar analytics is intuitive and easy to use for all of our data need, especially when comes to ecommerce / DTC related metrics, not to mention the team is incredibly helpful and responsive to all the queries.

Bottoms Lab AU
Singapore
Over 1 year using the app
December 19, 2023

Great experience to use it and very straight forward as data driven for all eCommerce store. You can reach them from time to time and won't feel bored as you will see the value with them.

Sage and Paige AUS
Australia
Over 1 year using the app
March 1, 2023

great helpful team, great handy insights. i could take more advantage of the custom reports but haven't had a chance yet.

RUX
Canada
Over 1 year using the app
January 13, 2023

We are using Polar quite some time now and it keeps getting better and better. Super easy to use, show all the relevant metrics and the biggest advantages are the manual input and the custom metrics.

Cycle
Hungary
Over 1 year using the app
May 17, 2023

One of the best, if not the best analytics Tools out there.
We are integrated to Multiple Shopify Stores, Google, Microsoft, Criteo, Facebook, Amazon Seller, Amazon Ads, and Klaviyo, and Polar gives us the best analytics feedback from any system that we've used before. Their Custom Metrics and filters are also fantastic and easy to use. Pricing is fair, and very very good value for Customer Service. Excellent team over there in Paris, and always willing to help. Love it.

Solvaderm®
United States
Over 1 year using the app
December 11, 2023

Polar Analytics has been incredibly helpful for reviewing our overall performance of our store. I've used all of the tools, Northbeam, Triple Whale, Whatagraph, etc., but there's just something special about Polar Analytics that these tools miss.

Polar Analytics does a really great job of summarizing overall performance and communicating that quickly. While allowing you to easily segment across different countries and product lines. I can quickly determine how much we're spending across each segment to help optimize performance. The platform has been super helpful for creating weekly, bi-weekly, monthly and annual reports for our senior team.

The team is super quick with adding new updates, and I love how I have the ability to create custom reports. Super nice touch starting with their AI to generate the report that I can then finesse into the final version. Super cool!!! Nobody is doing that.

Can't say enough good stuff about Polar Analytics. HUGE FAN!

Only Curls
United Kingdom
About 1 year using the app
Edited March 3, 2023

I use Polar Analytics for 6 month now and it's really helpful to track data daily and make reports. The team is always there if I have a question or need explanation on something. Moreover, the tool evolve very often with new metrics, more customization in order to meet all customers need. If you need a reliable tool for data, try this one.

Nénés Paris
France
About 1 year using the app
February 18, 2023

I've tried lots of Analytics tools and this is the one we've settled on. It surfaces all the critical information you need to see every day and the customs report feature is great. Support is also excellent. Highly recommended

Dharma Bums Yoga and Activewear
Australia
About 1 year using the app