Reviews (425)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting lead capture rates, customer engagement, and conversion rates with features like exit intent and email capture popups. They value the customizable templates and user-friendly drag-and-drop builder, which also supports cookie notifications and product add-ons. The advanced targeting options are appreciated for precise customer interactions. Ease of setup and reliable performance are noted benefits, and the customer support team is praised for their prompt and effective assistance.

November 15, 2021

Right now I am using a simple pop-up triggered by exit intent and its working fine. The customer support is also quick and helpful.

ASTORIIO
Oman
3 months using the app
January 5, 2021

I changed my popup app to Poptin because it has the features I need within the free basic plan, while I was paying for fewer features in my previous app. Installation was quick and automatic - I did not have to do anything manually. But best of all is the support I got - after installing Poptin I found that customer subscriptions were being recorded but left as 'Unsubscribed'. Poptin support was quick to respond to my email and directed me towards the solution. Thank you for your great support.

MyCraftyTouch
Bahrain
3 months using the app
November 2, 2023

Benjir Rocks

TBO - Central de Compras
Portugal
3 months using the app
May 14, 2023

A very complete, fluid application, with a very pleasant customization interface. Excellent chat support, even on Sundays!

Il Profvmo Japan
Japan
3 months using the app
April 5, 2023

Great app for creating email capture pop ups! Easy to install and connect with Shopify store & ESP.

Easy user interface even without coding knowledge. Drag and drop builder & fully customizable templates make it very easy. Nice reporting dashboard too.

Live chat is not based in the U.S. so hours are difficult if you're U.S. based, but if you can stay on late one night to connect with them they are extremely helpful, knowledgeable and friendly. Thanks Benjir :)

The Curiosity Box
United States
3 months using the app
June 22, 2023

This is a really simple pop up to setup and customize. It has all of the features that I needed and I would recommend this to anyone looking for a popup.

PicklElite
United States
3 months using the app
December 24, 2020

it is nice, meets all my need.
1. easy to set up different popups
2. can set when to show or when to close
3. can set different popups for PC/mobile
anyway i am satisfied

Professional Daigou Co
China
3 months using the app
November 19, 2020

Im really amazed that this app even has a free version! Exactly what i needed and extremely easy to set up and use, with flawless integration on my website!

Restok.me
South Africa
3 months using the app
August 9, 2021

Excellent product, customer service and support staff was outstanding! Highly recommend - Thank you for your help!

COOL-J
Australia
3 months using the app
July 8, 2020

This Poptin app is Terrific but a bit confusing on the start. Very accommodating support team, Especially "Nirupama's" she assisted me all the way today - Thank you!

Empire Golf and Sports Shop
Philippines
3 months using the app