Reviews (201)

Overall rating
4.4
Counts per rating level
  • 74% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process and reducing costs through efficient Shopify integration. Key features include easy creation and printing of shipping labels, a user-friendly interface, and compatibility with major carriers. It is noted for its reliability and seamless integration. The customer support team is also praised for being responsive and knowledgeable, effectively assisting with setup and troubleshooting.

May 22, 2024

having a trouble today about created label but their staff help to troubleshoot immediately. awesome

WHITE NOISE RECORDS
Hong Kong SAR
Almost 3 years using the app
AfterShip replied May 23, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 14, 2016

Great app, support is great! Andrew helped us very fast and accurate with "problems" we were encountering. We use it to print UPS stickers and fulfill items at the same time, which streamlines the process a lot. keep up the great work!

Dukudu
Netherlands
Over 4 years using the app
Edited May 24, 2016

App still in beta, so a few minor things to sort out. However, I'm using this app and it is already really good and automates the fulfilment process even further for us. Makes it a breeze to print out shipping labels and calculate the cost for shipping. It's definitely very helpful. The guys at Postmen provides really good service. Definitely check out this app and see how it can work for you.

Teatudo
Hong Kong SAR
About 4 years using the app
May 11, 2021

it could be so useful app if keep free virsion ..mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmddd

WOODHOODGOLF
United States
Almost 3 years using the app
AfterShip replied May 11, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are very excited to see how we can make your experience the best with postmen.

Feel free to contact us in case of any questions, 24/7 via our live chat support option on the app.

Regards,
Nitish
Team Postmen

January 24, 2021

Very easy to set up. I came across this app and I was fascinated about it. Simple and convenient. Plus is free.

Snapfitnessdeals
Spain
Almost 3 years using the app
AfterShip replied January 24, 2021

Thank you so much for this review. We really appreciate you being a customer.

Do let us know if you have any feedback for us. You can contact us via the chat option on your account or email us at support@postmen.com (24X7).

Kind regards,
Mudit

March 5, 2021

Interface could be more user friendly but their support team is super helpful! As a Canadian company, we finally have the opportunity to offer US return labels with Postmen and AfterShip Returns Center.

Bather
Canada
Almost 3 years using the app
AfterShip replied March 19, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us.
We are really eager to know how we can make your experience a 5 star one.

Regards,
Postmen Team

Edited July 1, 2021

Overall good although there can be some tweaks implemented to provide a WOW experience. Haven't noticed much of a difference in rates vs. Shopify but one major plus for us with Postmen that we didn't benefit from with Shopify is related to rewards points. Our business credit card triples the points on shipment related purchases. Here are some things we're hoping to see improved in the future: Considering we ship items ranging in sizes, the ability to save preset sizes would be awesome and save us a ton of time. It's also a bit frustrating that customer service doesn't readily have an answer/resolution to issues when called upon and thus following up with them is necessary.

Ultrachic Château
United States
About 2 years using the app
AfterShip replied July 1, 2021

Thank you for your valuable feedback.

We are eager to offer you the best service experiences for always.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Nitish
Team Postmen

September 29, 2020

I put 4 stars because I'm having trouble with the configuration but the app developers are helping me solving the issue. Great app in general.

Maska
Canada
Over 1 year using the app
AfterShip replied September 30, 2020

Hello,

Thank you for your cooperation.

We have reached out to you via the email so that we can resolve the issue completely.

Kindly, respond to the email so we can help further.

Regards,
Mukul

July 6, 2017

Easy to use. Be sure to ask your provider for API.

Peter Jo Kids
Portugal
10 months using the app
July 29, 2021

I want to love it but some areas aren't as refined as I expected. Hopefully this gets better with time.

Mono B
United States
7 months using the app
AfterShip replied July 29, 2021

Thank you for your valuable feedback.

I am sorry to know that you are concerned about some areas are not refined as expected.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a better one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Rupam Sarma Tamuli
Team Postmen