Reviews (150)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants praise this app for boosting customer acquisition, retention, and profitability, especially in re-engaging inactive customers and increasing lifetime value. It integrates smoothly with Shopify, Klaviyo, and Yotpo, featuring easy setup, real-time tracking, and personalized automated campaigns. The app offers detailed segmentation and direct mail attribution. Merchants also commend the responsive customer support, strategic guidance from account managers, and the design team's quick, high-quality outputs.

December 9, 2025

PostPilot has transformed how we handle direct mail. It removes the usual friction and replaces it with a buying experience that’s fast, easy, efficient, and backed by clear Shopify attribution that actually proves ROI. Special thanks to our account rep, Julio, who consistently provides clear and strategic recommendations for our goals.

ePackageSupply | Food Grade Plastic Buckets & Containers
United States
About 1 year using the app
October 22, 2025

It’s been a great year so far working with PostPilot, and we couldn’t be more pleased with the results! They've made direct mail attribution seamless and powerful.

Our account manager, Isaac, has been knowledgeable and invested in helping us succeed. We’re thrilled with how PostPilot has become an integral part of our marketing strategy and are excited to keep building on this momentum.

Grow Organic
United States
About 1 year using the app
December 24, 2025

PostPilot has made direct mail easy, efficient, and effective for our small team. They've helped us plan and execute a program that truly delivers. The platform is intuitive, and we feel genuinely supported by our account rep, Julio, who is deeply invested in our success. In just a few months, we’ve seen some of our strongest direct mail ROAS from our PostPilot campaigns, and we’re excited to keep growing together.

Fulton Fish Market
United States
3 months using the app
November 6, 2025

Growth plan is a no-brainer. Post Pilot does all the work for you and the results are amazing! It really is a set it and forget it channel and has been a huge boost to my business.

Superfit Hero
United States
7 months using the app
November 24, 2025

I've gotten some really great results running retention campaigns with PostPilot. I'm looking forward to creating some automations for the coming months and some standalone campaigns for testing some of our best audiences. You should give PostPilot a try!

Colorado Craft Beef
United States
4 months using the app
September 11, 2025

Had great results with this platform so far! Unmatched by any other ecom postcard marketing platform, for sure. I love their weekly email tips as well, the Drewsletter always has good marketing content.

Outdoor Hunting Lab
United States
About 1 year using the app
Edited September 30, 2025

I'm not the easiest customer to please, but I have to say: PostPilot has gone above and beyond in getting my medium-sized business set up for direct mail. We've already had 2 video calls to walk through the process and finalize the designs (btw, they're STUNNING!), and I'm beyond excited to start getting mail sent out and customers converted. Their team has been professional, responsive, and truly invested in helping me succeed. I’m confident this is going to be a game-changer for my business!

Get Into The Limelight
United States
27 days using the app
June 30, 2025

We've used Post Pilot for a few years now and we love it! Highly recommend if you're looking for other marketing opportunities outside of digital.

Porto's Bake at Home
United States
Almost 2 years using the app
June 20, 2025

Great app, team is very responsive and able to make unique campaigns. I use at least 4 months a year around our high season and it's been a great added outreach to our marketing mix

LaBellePerfumes
United States
Over 1 year using the app
June 24, 2025

We’ve had a fantastic experience with PostPilot since launching in November. From day one, we saw strong ROAS and have remained profitable ever since. The platform continues to deliver results, and we’ve been impressed with how consistent the performance has been.

A special shoutout to our Customer Success Manager, Horacio, who has been incredible to work with—responsive, proactive, and truly invested in our success. The design team is equally impressive; they understand our brand vision and consistently provide high-quality creative with quick turnarounds and thoughtful suggestions.

We’re so glad we partnered with PostPilot—it’s been a game-changer for our marketing strategy.

Jessica Simpson
United States
11 months using the app