PostPilot Direct Mail Platform

We've been working with PostPilot for the last year and a half and have had a great experience with them and the team. Isaac is a fantastic account manager - he has been an honest and strategic partner to us, and has helped us see strong results across campaigns.

PostPilot has been a great partner for our team. Abby is so supportive and helps us refresh campaigns, suggesting new ways to segment our audience, and helping us pivot when something isn’t working. We’ve seen strong results, and her support has made a real difference.

Working with Post Pilot has been a genuine partnership, not just a vendor relationship. Isaac and the team are incredibly reliable and consistently bring sharp recommendations and strategy to the table — they don't just execute, they think alongside us. We've seen stellar results across both prospecting and retargeting with direct mail, and that comes down to how hands-on they are: from segmentation to creative to strategy around new store openings, they're deeply involved at every stage. Their insights have directly translated into strong ROAS and revenue growth for us, and it's rare to find a partner this invested in our results as if they were their own.

PostPilot has become an essential app in our DTC marketing stack. From an automations/flow standpoint as well as results dashboard, it truly functions like a Klaviyo or Meta, but for direct mail. Based on the results, I'm looking for ways to send more postcard flows as they have become consistent revenue-generating assets that require very little ongoing work by our team. Our account manager Horacio is always bringing great ideas on how we can get more out of the partnership.

PostPilot has been an amazing tool for our marketing strategy, consistently showing great results rooted in strong strategic initiatives from our rep, Horacio. So far, the ROI has been strong and we're continuing to ramp up our use of PostPilot into the next year.

We have had a great experience piloting direct mail campaigns with PostPilot. They turnaround creative very quickly and the team has been great to work with throughout even answering my frequent one-off questions. Their dashboard UI is very intuitive. We will continue working with them after our trial as the results have yielded great ROIs.

We’ve had a really great experience working with PostPilot, and Horacio, our Account Manager, has been a big part of that.
PostPilot has given us another really effective way to connect with our customers beyond our digital channels. The platform makes it easy to build targeted direct mail campaigns, test different strategies, and reach customers at key moments in their journey. It’s become a valuable part of our retention and growth strategy.
Horacio is always responsive, helpful, and proactive, and makes the whole process incredibly easy for our team. He’s great at sharing recommendations, identifying opportunities, and helping us get the most out of the platform.
We’ve really enjoyed working with PostPilot and are excited to continue growing the channel with them!

We’ve had a great experience working with PostPilot and have felt very supported by our account executive. I’ve been managing direct mail campaigns for over a decade, and the space has certainly come a long way. PostPilot makes execution incredibly easy, with a strong suite of martech integrations that fit seamlessly into our existing stack. It works really well for us.

We’ve had a great experience with PostPilot. The platform is easy to use, the reporting is clear, and it has made direct mail a much more practical part of our marketing mix.

The level of support from our account manager is outstanding, very responsive, proactive, and willing to help us think through new campaign ideas rather than simply providing the software. We’ve been able to test different audiences, offers, and creative approaches while having a team behind us that understands ecommerce and how direct mail can complement our digital marketing.

Overall, PostPilot has been a great partner and I would definitely recommend them to other brands looking to add or expand direct mail.

We've gotten great results from several campaigns with PostPilot and have been truly impressed with their team. They are thorough, thoughtful, reliable, and very knowledgeable. Highly recommend.