PostPilot Postcard Marketing

We switched to PostPilot from traditional catalog marketing, and we've overall been quite pleased with the results.

First off, the people who run and work for this app are incredible: responsive, knowledgeable, and great to work with. If they mess up, they take ownership of it and make it as right as they can. Our account manager, Drew, pays attention to the individual needs of our business instead of pushing us to do things that don't fit. The design team is amazing and really pays attention to our branding and ethos.

Second, the mailings themselves generally do well; our overall monthly ROAS averages a 5, although our highest ROAS were 26 and 51 on individual campaigns. Prospecting and cardalogs did not do well for us, though we might try again at a later date. The "hand-written" birthday card flow has knocked it out of the park, and our winback flow does well, also.

Definitely recommend giving PostPilot a try!

I've always been a major fan of the ROI from the basic PostPilot plan, the highest ROAS of our paid marketing channels. I then decided to upgrade to the fully managed service, and my only regret is not making the upgrade sooner. Thanks to Randall Thompson and his team of designers for vastly improving the creatives and suggesting new campaign flows that undoubtedly will yield even bigger and better results. You owe it to yourself and your business to supercharge and expand your revenue channels to direct mail through PostPilot or risk leaving serious money on the table.

We've sent a few campaigns using PostPilot and the team always makes it as easy as possible. They are incredibly helpful and really take ownership in making sure things move along. We've greatly appreciated our support from our account manager, Randall!

PostPilot is making direct mail easy, accessible and effective for ecommerces. It's a really novel idea and one I'm glad to have stumbled upon.

I can't say enough positive things about my interactions with our account manager, Randall. He's brought new strategy to our business within the PostPilot ecosystem as well as outside of PostPilot. This is probably the first time in my career where it's truly felt like an account manager has our business' interests at the forefront of their minds & not just the talk track of their employer in mind. It's been a really refreshing experience.

Our best performing campaign had a 20x ROAS. We have now implemented a few automations and it's been very successful for customer winbacks. Piper is the best to work with - very responsive and makes this entire process so easy and seamless.

Seeing major ROAS and sales with Post Pilot. As digital ads continue to get more expensive and competitive, we've found great success with Post Pilot and averaging a ~9x ROAS. Randall has been so excellent, thorough and communicative. Great strategy and insights. Really looking forward to have Post Pilot become a mainstay in our marketing stack.

Super pleased with the results we've seen from PostPilot! Direct mail has surpassed all our expectations from a ROI perspective, and our account manager (Yekaterina) has been amazing to work with! This is a must-have addition to any digital marketing mix, and a great supplementary tool for email & SMS.

Excellent experience with this company. Brilliant concept that actually works and easy to measure. And not only do they have a great creative and quick-turnaround creative team but their customer support is top notch (shoutout to Randall who held our hand through the entire process and was extremely professional). Highly recommend.

Jay and the PostPilot team have been amazing to work with and keeping us around a 13 ROAS!!!

Post Pilot ROI has been great! Def worth the pro service. Would highly recommend to anyone with a e-comm business.