Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its impressive return on investment, with ROAS reaching up to 51 times. It integrates smoothly with Shopify and Klaviyo, making it easy to launch campaigns and re-engage customers through direct mail. The app offers excellent customer service, professional design adhering to brand guidelines, and effective campaign management. Features include robust automation, segmentation, and support for various campaign types, helping diversify sales channels and reduce reliance on digital ads.
Refine
-
By rating
Amazing team to work with and have led very impactful direct mailer campaigns for our small bis!
I have been continuously impressed by the capabilities and the team over at PostPilot (Drew is our account rep, he's great).
It's rare that a Shopify App deserves 5 stars, but because of the benefits x price x team over at PostPilot, it's a no brainer.
We've seen amazing results from PostPilot, along with incredible support from their team. Just amazing all around. Shouts out to Piper!
We are very pleased with Post Pilot. Our account person Jane' is very responsive and offers insights on the performance of our campaigns which is super helpful. PostPilot is a great addition to our digital marketing mix.
Marina our account rep has been a true star and feels very much like a team member for us. Great product, exceptional customer service.
It's like klaviyo, but customers can't ignore it.
The team is truly whiteglove and very intelligent, they know what they're talking about and it's a pleasure to work with them
We switched to PostPilot from traditional catalog marketing, and we've overall been quite pleased with the results.
First off, the people who run and work for this app are incredible: responsive, knowledgeable, and great to work with. If they mess up, they take ownership of it and make it as right as they can. Our account manager, Drew, pays attention to the individual needs of our business instead of pushing us to do things that don't fit. The design team is amazing and really pays attention to our branding and ethos.
Second, the mailings themselves generally do well; our overall monthly ROAS averages a 5, although our highest ROAS were 26 and 51 on individual campaigns. Prospecting and cardalogs did not do well for us, though we might try again at a later date. The "hand-written" birthday card flow has knocked it out of the park, and our winback flow does well, also.
Definitely recommend giving PostPilot a try!
I've always been a major fan of the ROI from the basic PostPilot plan, the highest ROAS of our paid marketing channels. I then decided to upgrade to the fully managed service, and my only regret is not making the upgrade sooner. Thanks to Randall Thompson and his team of designers for vastly improving the creatives and suggesting new campaign flows that undoubtedly will yield even bigger and better results. You owe it to yourself and your business to supercharge and expand your revenue channels to direct mail through PostPilot or risk leaving serious money on the table.
We've sent a few campaigns using PostPilot and the team always makes it as easy as possible. They are incredibly helpful and really take ownership in making sure things move along. We've greatly appreciated our support from our account manager, Randall!
This app is awesome. Seamless integration and also drives a ton of revenue! We love it.