Reviews (112)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its impressive return on investment, with ROAS reaching up to 51 times. It integrates smoothly with Shopify and Klaviyo, making it easy to launch campaigns and re-engage customers through direct mail. The app offers excellent customer service, professional design adhering to brand guidelines, and effective campaign management. Features include robust automation, segmentation, and support for various campaign types, helping diversify sales channels and reduce reliance on digital ads.

December 16, 2021

Great tool, even better support! Their on site live chat gave us the support we needed to put together a campaign with a very short deadline.

Constantly Varied Gear
United States
Over 1 year using the app
May 1, 2023

Post Pilot has unlocked revenue growth for us that we likely couldn't have got otherwise. The experience is super smooth to set up and the support from Tom and their team is top notch. Reaching customers that aren't opening our emails is HUGE for our brand. 10/10 highly suggest.

Love Sweat Fitness
United States
Over 1 year using the app
August 21, 2023

The best direct mail solution for DTC business. It integrates well with our tech stack and you can launch the first campaign quickly. The price model is really clear

iwi life
United States
About 1 year using the app
February 10, 2022

The team is so knowledgeable and has been beyond helpful since Day 1 of working together. This channel has brought some impressive ROI thus far, and we plan to explore potential segments further! I've been blown away by the communication, detail, and attentiveness of the team and always feel like they have our best interest in mind. Definitely worth a try.

Paragon
United States
About 1 year using the app
July 24, 2023

PostPilot makes sending out beautiful and professional direct mail extremely easy and affordable. Their support & design teams are awesome and are always helpful. Also, the free design services free up so much of my time and save our team a lot of money.

embody
United States
10 months using the app
August 23, 2023

This is the app of the year! After Meta stopped performing as it was, we switched part of the budget to direct mail and Postpilot made it super easy!
The team is super helpful, and always there to make sure performance is consistent.
Love it!

Equestroom
United States
10 months using the app
March 26, 2021

At first I was skeptical about "old school" postcards....but I was willing to give it a try. Our first postcard was a one-time campaign to win back customers after 120 days of inactivity. The PostPilot postcard exceeded expectations two fold! We then set an auto PostPilot card that to date is one of our best ROAS programs. We have now grown to three automated PostPilot Postcards that continue to outperform most of our other ad programs. The customer service is also exceptional! We love PostPilot!

Oh!mino
United States
9 months using the app
October 2, 2019

I am a first-time user. PostPilot was easy to use, easy to follow instructions for list building, artwork creation, list loading and campaign building. Staff were hands on, very helpful in offering guidance. I'm a new fan!

TruDog
United States
9 months using the app
July 18, 2023

A game changer. An easy way to retarget and not time consuming. They manage the design work, and know which segments are going to respond best to lower risk. The dashboard is easy to understand and you shut off campaigns, change them, etc. with ease. The team at PostPilot is incredible to work with.

Wellnesse
United States
7 months using the app
August 22, 2023

We've had great success since working with PostPilot. Their post card service has allowed us to successfully reactivate past customers that were no longer viewing emails, and turn them back into active customers. ROI has been strong so far, and the PostPilot teams makes launching new campaigns easy and effective.

Bluebird Botanicals
United States
7 months using the app