Reviews (113)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its impressive return on investment, with ROAS reaching up to 51 times. It integrates smoothly with Shopify and Klaviyo, making it easy to launch campaigns and re-engage customers through direct mail. The app offers excellent customer service, professional design adhering to brand guidelines, and effective campaign management. Features include robust automation, segmentation, and support for various campaign types, helping diversify sales channels and reduce reliance on digital ads.

November 16, 2022

Absolutely love it, the easiest to use- most importantly it integrates directly with Shopify so there's no exporting lists, etc. Can't wait to see how it does! Already set up one automated campaign also. Customer service is on it!

Midori Bikinis
United States
Over 1 year using the app
August 23, 2022

Super happy with Postpilot. The app is super simple to use but super powerful. It connects to Shopify and Klaviyo and allows you to create very detailed segments. Their staff is super responsive and helped us create the artwork. We have several campaigns running, and all are ROI positive. Highly recommend!

Duradry
United States
About 1 year using the app
December 31, 2019

I found using the site to be easy, and when I got stuck, I reached out for help via chat and got awesome help immediately! Considering it was NYE when I was asking for help, I was shocked at the quick reply and interaction. I haven't yet sent out my campaign, but I'm very excited to try this new marketing style (for my company) and see what benefits we receive from it!

Conntempo Boutique
United States
About 1 year using the app
October 31, 2018

Great app! I like that it lets you set up on-going campaigns, unlike similar postcard apps that only allow one-off campaigns. Support has been excellent. Look forward to future enhancements. Thanks!

ThisBlueBird - Modern Vintage
United States
About 1 year using the app
May 12, 2023

It's been a really seamless process to date and we sent out our first campaign within a few days of launching. Overall, very happy with the experience and excited to see our initial results

Blossom Essentials
United States
12 months using the app
October 6, 2022

The customer support is really amazing. They handle it all for you. Also their art department is great and they also handle it all.

LifeAdvancementFoundation
United States
12 months using the app
August 23, 2023

This is the app of the year! After Meta stopped performing as it was, we switched part of the budget to direct mail and Postpilot made it super easy!
The team is super helpful, and always there to make sure performance is consistent.
Love it!

Equestroom
United States
10 months using the app
November 17, 2022

I can't say enough about the team at post pilot. They are fantastic with customer service, and really go the extra mile to make sure your campaign is a success. Ask for Taylor when you sign up. And if you are unsure about getting post pilot it's a no brainer.

Kandy Boy
United States
9 months using the app
October 2, 2019

I am a first-time user. PostPilot was easy to use, easy to follow instructions for list building, artwork creation, list loading and campaign building. Staff were hands on, very helpful in offering guidance. I'm a new fan!

TruDog
United States
9 months using the app
April 10, 2023

Starting to see a positive return from using this service. A great way to get more customers looking at your brand. The whiteglove setup service is great and it's easy to get designs made for you. Time will tell, but I am seeing good results so far!

Popov Leather
Canada
9 months using the app