Reviews (111)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its effective direct mail marketing and impressive ROI, with some reporting ROAS as high as 1071%. It's noted for re-engaging past customers, especially those unresponsive to emails, through targeted campaigns. The app is easy to use, integrates seamlessly with Shopify and Klaviyo, and offers professional in-house design services that adhere to brand guidelines. Customer service is highlighted for its responsiveness and helpfulness. The user-friendly dashboard allows for clear tracking of campaign results and ROI, and features like holdout groups provide valuable strategic insights.

February 27, 2023

Incredible ROAS from these campaigns!!! Never thought it would be so effective. They were a missing piece to our marketing puzzle. Definitely try it out.

The Lovery
United States
Over 1 year using the app
January 23, 2021

Very good application, very easy to use and the support team is very present to guide and help us, it's really perfect! If our first campaign is successful, we will use PostPilot more often in the long run. Thanks PostPilot!

LeoMazzotti
Switzerland
Over 1 year using the app
December 27, 2021

The numbers speak for themselves. Very fun and easy to work with. Incredible gains and insane ROI. Working with Tom and Post Pilot has helped us Immensely!

Natural Catch
United States
Over 1 year using the app
May 1, 2023

Post Pilot has unlocked revenue growth for us that we likely couldn't have got otherwise. The experience is super smooth to set up and the support from Tom and their team is top notch. Reaching customers that aren't opening our emails is HUGE for our brand. 10/10 highly suggest.

Love Sweat Fitness
United States
Over 1 year using the app
November 16, 2022

Absolutely love it, the easiest to use- most importantly it integrates directly with Shopify so there's no exporting lists, etc. Can't wait to see how it does! Already set up one automated campaign also. Customer service is on it!

Midori Bikinis
United States
Over 1 year using the app
August 23, 2022

Super happy with Postpilot. The app is super simple to use but super powerful. It connects to Shopify and Klaviyo and allows you to create very detailed segments. Their staff is super responsive and helped us create the artwork. We have several campaigns running, and all are ROI positive. Highly recommend!

Duradry
United States
About 1 year using the app
December 31, 2019

I found using the site to be easy, and when I got stuck, I reached out for help via chat and got awesome help immediately! Considering it was NYE when I was asking for help, I was shocked at the quick reply and interaction. I haven't yet sent out my campaign, but I'm very excited to try this new marketing style (for my company) and see what benefits we receive from it!

Conntempo Boutique
United States
About 1 year using the app
October 31, 2018

Great app! I like that it lets you set up on-going campaigns, unlike similar postcard apps that only allow one-off campaigns. Support has been excellent. Look forward to future enhancements. Thanks!

ThisBlueBird - Modern Vintage
United States
About 1 year using the app
October 6, 2022

The customer support is really amazing. They handle it all for you. Also their art department is great and they also handle it all.

LifeAdvancementFoundation
United States
12 months using the app
August 23, 2023

This is the app of the year! After Meta stopped performing as it was, we switched part of the budget to direct mail and Postpilot made it super easy!
The team is super helpful, and always there to make sure performance is consistent.
Love it!

Equestroom
United States
10 months using the app