Reviews (112)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its impressive return on investment, with ROAS reaching up to 51 times. It integrates smoothly with Shopify and Klaviyo, making it easy to launch campaigns and re-engage customers through direct mail. The app offers excellent customer service, professional design adhering to brand guidelines, and effective campaign management. Features include robust automation, segmentation, and support for various campaign types, helping diversify sales channels and reduce reliance on digital ads.

July 3, 2024

Jay and the PostPilot team have been amazing to work with and keeping us around a 13 ROAS!!!

Grill Your Ass Off
United States
About 1 year using the app
February 28, 2024

PostPilot has been such an easy solution to implement and is driving immediate results with proof of incremental lift. Also has a great team of both designers and CSMs.

For Love & Lemons
United States
2 months using the app
Edited September 21, 2024

The post-pilot team has always been incredibly helpful at getting campaigns setup and then turning those into automations and ongoing success. Highly recommend anyone working with them and using their service. Randall is also a fantastic account manager. Maybe too good - he won't stop bugging us with new ways to improve results.

Live Bearded
United States
About 5 years using the app
June 19, 2020

Not only is the Post Pilot team responsive and experts in their market position, they are there to guide you to drive the best results. We've worked with them on numerous campaigns and continue to as they help us reach our consumers in direct ways.

Scotch Porter
United States
About 4 years using the app
January 6, 2022

Post Pilot is a great add-on for our ecom business! Tom and his team are very smart, great communicators and the numbers speak louder than words! Post Pilot will be a main-stay for us for sure!!

Rachel Granstra DESIGNS
United States
Over 3 years using the app
November 16, 2020

We have been using Post Pilot to send our Kurativ CBD customers a "thank you" coupon for roughly 3 months and have found that this is easily one of our strongest tools in bringing back customers to our website. Tom, our sales rep has been nothing short of amazing in helping us get our campaigns off the ground. Thanks Post Pilot! Awesome work!

Kurativ Premium CBD
United States
Over 3 years using the app
February 10, 2022

The team is so knowledgeable and has been beyond helpful since Day 1 of working together. This channel has brought some impressive ROI thus far, and we plan to explore potential segments further! I've been blown away by the communication, detail, and attentiveness of the team and always feel like they have our best interest in mind. Definitely worth a try.

Paragon
United States
Over 3 years using the app
September 20, 2022

Works exceptionally well and the pricing is spot on. Their design services went above and beyond for us. Highly recommend!

Lucy Avenue
United States
Over 2 years using the app
October 21, 2022

Platform is very easy to use with great reporting as well for each send. We've also enjoyed working with the PostPilot team as a strategic partner, ensuring we're set up for success and leveraging best practices. Would highly recommend using if you're interested in scaling direct mail!

Kenny Flowers
United States
Over 2 years using the app
December 29, 2021

Great app, great customer service, truly a top notch crew. Cannot speak highly enough of Tom, Julia et al. Super responsive and helped get our Campaigns going right before BFCM...in the days of IOS updates and questionable FB tracking this is the 'retargetting' you need

Lizzy James
United States
Over 2 years using the app