Reviews (112)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its impressive return on investment, with ROAS reaching up to 51 times. It integrates smoothly with Shopify and Klaviyo, making it easy to launch campaigns and re-engage customers through direct mail. The app offers excellent customer service, professional design adhering to brand guidelines, and effective campaign management. Features include robust automation, segmentation, and support for various campaign types, helping diversify sales channels and reduce reliance on digital ads.

July 5, 2024

helps you with direct mail marketing campaigns. It offers professional postcard design and campaign management, allowing you to track results and ROI right from the app's dashboard.

Dapper Essentials
United States
3 days using the app
Edited September 21, 2024

The post-pilot team has always been incredibly helpful at getting campaigns setup and then turning those into automations and ongoing success. Highly recommend anyone working with them and using their service. Randall is also a fantastic account manager. Maybe too good - he won't stop bugging us with new ways to improve results.

Live Bearded
United States
About 5 years using the app
August 21, 2023

Great app and a great way to stand out from other brands that are using email or sms. For the price, this app definitely performs and is a great investment.

Skout Organic
United States
About 2 years using the app
Edited December 6, 2023

App worked great and support was helpful. The CEO even personally reached out to us which we found very impressive and helpful. We'd highly recommend the app to other e-comm businesses.

Lolahemp
United States
About 2 years using the app
April 8, 2021

Super effective post card app! High ROI and I would definitely recommend. The interface is easy to use and the postcards were easy to set up.

BOOM! by Cindy Joseph
United States
About 2 years using the app
February 28, 2023

This is our highest % ROI channel. And the support is amazing. HIGHLY recommend. I need 20 more characters to make this review legit.. which is why I'm still writing. But please reread the first 3 sentences. This team certainly deserves the review!

SaltWrap
United States
Almost 2 years using the app
September 20, 2022

Works exceptionally well and the pricing is spot on. Their design services went above and beyond for us. Highly recommend!

Lucy Avenue
United States
Almost 2 years using the app
August 22, 2023

Amazing. They make using direct mail extremely easy and their customer service is top notch. We have been with them for about 2-3 years now and have not be dissapointed.

molly&you
United States
Almost 2 years using the app
November 29, 2023

We’ve been using PostPilot for over a year and love it. Got integrated and sent first campaign within one day. We started with winback campaigns, reaching customers we weren’t engaging with on email. Got amazing results. We’ve since scaled up, seeing great performance on retargeting and acquisition as well. We even send birthday cards as a nice touch. The PostPilot team is great, they handle everything for us to make it super easy. Every brand should look into adding direct mail to their mix. Easy unlock for the channel.

oVertone Color
United States
Almost 2 years using the app
December 3, 2021

We've seen huge ROI from day one using PostPilot. It's super easy to build segments and test. The team is always around (shout out to Tom) with support and suggestions on how to utilize our spend more effectively. Can't speak highly enough of the product and service.

Pistol Lake
United States
Almost 2 years using the app