Reviews (111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective direct mail marketing and impressive ROI, with some reporting ROAS as high as 1071%. It's noted for re-engaging past customers, especially those unresponsive to emails, through targeted campaigns. The app is easy to use, integrates seamlessly with Shopify and Klaviyo, and offers professional in-house design services that adhere to brand guidelines. Customer service is highlighted for its responsiveness and helpfulness. The user-friendly dashboard allows for clear tracking of campaign results and ROI, and features like holdout groups provide valuable strategic insights.
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This app is amazing. It does everything they say it does. It's definitely worth sending postcards, most people look at their postcards but only 20-30% will open their emails. So far I only tested sending postcards to people that have been active on our website but aren't opening their emails. I was able to set this up using a klaviyo segment. That's the great thing about postpilot, it would get expensive sending postcards to all customers, but if you set up specific segments you can get a good return without spending too much.
App worked great and support was helpful. The CEO even personally reached out to us which we found very impressive and helpful. We'd highly recommend the app to other e-comm businesses.
PostPilot has been such an easy solution to implement and is driving immediate results with proof of incremental lift. Also has a great team of both designers and CSMs.
The post-pilot team has always been incredibly helpful at getting campaigns setup and then turning those into automations and ongoing success. Highly recommend anyone working with them and using their service. Randall is also a fantastic account manager. Maybe too good - he won't stop bugging us with new ways to improve results.
Not only is the Post Pilot team responsive and experts in their market position, they are there to guide you to drive the best results. We've worked with them on numerous campaigns and continue to as they help us reach our consumers in direct ways.
We have been using Post Pilot to send our Kurativ CBD customers a "thank you" coupon for roughly 3 months and have found that this is easily one of our strongest tools in bringing back customers to our website. Tom, our sales rep has been nothing short of amazing in helping us get our campaigns off the ground. Thanks Post Pilot! Awesome work!
The team is so knowledgeable and has been beyond helpful since Day 1 of working together. This channel has brought some impressive ROI thus far, and we plan to explore potential segments further! I've been blown away by the communication, detail, and attentiveness of the team and always feel like they have our best interest in mind. Definitely worth a try.
Works exceptionally well and the pricing is spot on. Their design services went above and beyond for us. Highly recommend!
We've seen huge ROI from day one using PostPilot. It's super easy to build segments and test. The team is always around (shout out to Tom) with support and suggestions on how to utilize our spend more effectively. Can't speak highly enough of the product and service.
Great app and a great way to stand out from other brands that are using email or sms. For the price, this app definitely performs and is a great investment.