Reviews (122)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants highly praise this app for its impressive return on investment, with reports of ROAS up to 1071%. It's noted for easy integration with Shopify and Klaviyo, effective in re-engaging customers through direct mail campaigns. The customer service is responsive, aiding in campaign strategy, and the professional design services deliver quality, brand-aligned materials. The app also offers customizable campaigns and a comprehensive service from strategy to execution.

June 26, 2024

PostPilot is making direct mail easy, accessible and effective for ecommerces. It's a really novel idea and one I'm glad to have stumbled upon.

I can't say enough positive things about my interactions with our account manager, Randall. He's brought new strategy to our business within the PostPilot ecosystem as well as outside of PostPilot. This is probably the first time in my career where it's truly felt like an account manager has our business' interests at the forefront of their minds & not just the talk track of their employer in mind. It's been a really refreshing experience.

EMBR
United States
9 months using the app
September 10, 2024

Postpilot is the premier service for sending direct mail -- and our rep, Randall, is great! They are fabulous and a great way to add another channel to your marketing efforts.

Svaha USA
United States
8 months using the app
June 27, 2024

Our best performing campaign had a 20x ROAS. We have now implemented a few automations and it's been very successful for customer winbacks. Piper is the best to work with - very responsive and makes this entire process so easy and seamless.

Jigsaw Health
United States
Over 1 year using the app
June 20, 2024

Seeing major ROAS and sales with Post Pilot. As digital ads continue to get more expensive and competitive, we've found great success with Post Pilot and averaging a ~9x ROAS. Randall has been so excellent, thorough and communicative. Great strategy and insights. Really looking forward to have Post Pilot become a mainstay in our marketing stack.

JACK HENRY
United States
Over 1 year using the app
September 9, 2024

I have been continuously impressed by the capabilities and the team over at PostPilot (Drew is our account rep, he's great).

It's rare that a Shopify App deserves 5 stars, but because of the benefits x price x team over at PostPilot, it's a no brainer.

Intelligentsia Coffee
United States
About 1 year using the app
September 3, 2024

Post Pilot is incredible for our business. Tori is amazing to work with and is always willing to help with any of our requests. We have seen incredible results with Post Pilot as compared to other providers. We can't recommend them enough.

Southern Tide
United States
5 months using the app
September 10, 2024

We've seen amazing results from PostPilot, along with incredible support from their team. Just amazing all around. Shouts out to Piper!

Alitura
United States
10 months using the app
July 22, 2024

Super pleased with the results we've seen from PostPilot! Direct mail has surpassed all our expectations from a ROI perspective, and our account manager (Yekaterina) has been amazing to work with! This is a must-have addition to any digital marketing mix, and a great supplementary tool for email & SMS.

Revant Optics
United States
5 months using the app
September 10, 2024

Amazing team to work with and have led very impactful direct mailer campaigns for our small bis!

Frankie's on the Park
United States
7 months using the app
June 17, 2024

Excellent experience with this company. Brilliant concept that actually works and easy to measure. And not only do they have a great creative and quick-turnaround creative team but their customer support is top notch (shoutout to Randall who held our hand through the entire process and was extremely professional). Highly recommend.

Beau Ties of Vermont
United States
2 months using the app