Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its impressive return on investment, with ROAS reaching up to 51 times. It integrates smoothly with Shopify and Klaviyo, making it easy to launch campaigns and re-engage customers through direct mail. The app offers excellent customer service, professional design adhering to brand guidelines, and effective campaign management. Features include robust automation, segmentation, and support for various campaign types, helping diversify sales channels and reduce reliance on digital ads.
Refine
-
By rating
PostPilot is making direct mail easy, accessible and effective for ecommerces. It's a really novel idea and one I'm glad to have stumbled upon.
I can't say enough positive things about my interactions with our account manager, Randall. He's brought new strategy to our business within the PostPilot ecosystem as well as outside of PostPilot. This is probably the first time in my career where it's truly felt like an account manager has our business' interests at the forefront of their minds & not just the talk track of their employer in mind. It's been a really refreshing experience.
Super pleased with the results we've seen from PostPilot! Direct mail has surpassed all our expectations from a ROI perspective, and our account manager (Yekaterina) has been amazing to work with! This is a must-have addition to any digital marketing mix, and a great supplementary tool for email & SMS.
Our best performing campaign had a 20x ROAS. We have now implemented a few automations and it's been very successful for customer winbacks. Piper is the best to work with - very responsive and makes this entire process so easy and seamless.
Seeing major ROAS and sales with Post Pilot. As digital ads continue to get more expensive and competitive, we've found great success with Post Pilot and averaging a ~9x ROAS. Randall has been so excellent, thorough and communicative. Great strategy and insights. Really looking forward to have Post Pilot become a mainstay in our marketing stack.
This app is amazing. It does everything they say it does. It's definitely worth sending postcards, most people look at their postcards but only 20-30% will open their emails. So far I only tested sending postcards to people that have been active on our website but aren't opening their emails. I was able to set this up using a klaviyo segment. That's the great thing about postpilot, it would get expensive sending postcards to all customers, but if you set up specific segments you can get a good return without spending too much.
helps you with direct mail marketing campaigns. It offers professional postcard design and campaign management, allowing you to track results and ROI right from the app's dashboard.
Julio and the entire PostPilot team have been absolutely fantastic to work with and I could not be happier with the results!
Excellent experience with this company. Brilliant concept that actually works and easy to measure. And not only do they have a great creative and quick-turnaround creative team but their customer support is top notch (shoutout to Randall who held our hand through the entire process and was extremely professional). Highly recommend.
Great tool! Our rep Taylor is fantastic and makes managing a new channel a breeze!
Post Pilot ROI has been great! Def worth the pro service. Would highly recommend to anyone with a e-comm business.