Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

March 11, 2021

I am literally just setting everything up (like on day 1 of my 30-day trial) and I am BLOWN away by the quality of customer support! Bre has been so patient and understands what my issues are. She even recorded a Loom video to explain something! I am beyond impressed and super excited to see what this app can do for us!

Buff Experts
Canada
21 days using the app
February 8, 2022

I looked at numerous SMS apps and Postscript hands down was the winner. Easy integration with shopify, EXCELLENT customer service (even on the free trial), the support department is extremely helpful and responsive. Postscript has taken my business to the next level... I'm a lifetime customer!

Sirtimsmusic
United States
21 days using the app
July 28, 2020

Best SMS app for Shopify on the market by far and we tried them all. Very easy to use and delivers a great ROI.

Meble Furniture
United States
20 days using the app
June 29, 2020

This App is amazing. Money well spent. If I could give it 100 out of 5 I would . Plus they are available to help almost instantaneously. Thank you

Yummyextensions
United States
20 days using the app
October 20, 2021

I'mma just hit on the customer service aspect of this app... IT. IS. AMAZING! Michael helped me today and took all of .02 seconds to respond, was beyond helpful and KIND! When you are your own I.T. department help is what you are constantly seeking and the peeps over at Postscript come through EVERY time! 10 out 10 recommend for the customer service experience alone!

More Than A Designn
United States
20 days using the app
September 15, 2020

I have only had this app two weeks and already have seen a very significant amount of signups and sales off of it. The team is very helpful as well! 10/10 recommended!

Soul Honey
United States
20 days using the app
June 16, 2020

I have tried quite a few SMS platforms out there and I think I will stick with this one. Support is really great & responsive and there're so many options for segmentation in order to refine my marketing which is what I need. The UI is also easy to use. I like it!

Blessed Be Magick
United States
20 days using the app
May 11, 2021

I needed help fixing a gif and Andre literally did the most for me! I honestly have never had such great and fast service. I really appreciate this aspect alongside an app that has brought in a lot more orders too!

DALMATA
United States
20 days using the app
January 14, 2022

Started using a few weeks ago so still learning but it has been working very well. Help from Michael our onboarding specialist and support from Porshai has been awesome!

Fierce Forward Jewelry
United States
19 days using the app
November 1, 2020

Postscript provides any easy way to connect and engage with your customers via SMS. Their support is top notch and will reply to you even on the weekend. Highly recommend running this for your promotional campaigns!

Backpack Brew
United States
19 days using the app