Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

October 27, 2021

Great app integration for our Shopify store and awesome customer service team. I am just waiting on Postscript to get a mobile app to go with their mobile SMS services. (hint hint) :-)

Kyra's Shea Medleys
United States
June 19, 2021

I finally found an SMS marketing app that's easy to use, had more features that I thought I needed and more importantly, GREAT customer service. Thank you!

Shofo - Toronto's marketplace for Arabic pop culture
Canada
November 5, 2021

Postscript is easy to set up, their templates are straight fire, and their customer support team is so friendly and helpful. Their new Flow Builder makes scheduling campaigns so much easier! If you aren't already doing SMS marketing, get on it. I was honestly so surprised at how much money I was leaving on the table.

Swole Day
Canada
October 15, 2020

Great app and great support team! They helped with my issues right away. Thank you! Would recommend this app to anyone who wants to get into SMS marketing.

Obro
Canada
December 23, 2020

This app has been a game-changer for connecting for customers so far! It's very user-friendly, and customer service has been great at helping me through how to set up keywords and automations. Everyone should give SMS marketing a go, at the very least for select VIP customers as it's an untapped channel.

Good for Sunday
Canada
June 14, 2020

One of my favorite tools on the app store! I've used it for a couple stores now, and the support team is always amazing.

No Prince Charming
Canada
May 14, 2020

Still testing the functionality of this app, but customer service is 5 star+. The Postscript team is prompt, savvy and great to deal with.

Copper Bottom Swim
Canada
June 3, 2020

Day one with Postscript but experience has been perfect so far. Super easy to install and most of the heavy lifting done already. Immediate response to support questions. Love this so far!

Wine Central
New Zealand
May 24, 2021

Better than Attentive & Klaviyo. My current top choice as an SMS vendor. Extremely fast customer service.

Ceremonia
United States