Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I hear great things from this app and so far so good starting with great customer services from Brandon. Thanks you for you help!
Just got this app and so far its been bomb!!! Zen working after hours helped me out a lot! thankiuuu
So far so good! the set up has been very easy. I had one issue (I caused myself) and the customer service was amazing! so Friendly and responsive! I could not be happier
Great customer service and very user friendly! I've been looking for an SMS for a while and this one takes the cake :)
We just got this app today. Super excited about trying out. I'm already really happy with the customer service. Super fast to respond!
I had another app for a few hours and it was a nightmare - within a few mins of loading up Postscript, i knew what they needed from me to connect everything and get started on a promo right away. Speed is key these days!
my experience with postscript has been so-so thus far. Customer support is great but my popup messages do not seem to be working due to some backend issue [which is currently getting looked at] Also would be nice if the popup template was a bit more user-friendly and template-based rather than having to code any custom visualizations.
I needed an app that could handle my need for SMS abandoned cart messages (since they are much more efficient than emails) and this app certainly did the trick. The fact that they can send the customer a picture in the text of the exact item they had in their cart is pretty mind-blowing too!
5/5
What I love about apps is the chat feature. You can chat with customer service in literally 1 minute, super helpful! Michael is a REAL one
Amazing app helped me to create SMS marketing for my new online clothing store! great customer service!