Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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So far so good, easy to install and set up. Alot of the automation is completed already which makes getting up and running really simple. The only tricky part is understanding the cost per message (160 characters = 1 SMS, 1600 Characters = 1 MMS message). However once you have that understanding adjusting messaging and making the right choice about which type of message to use is a breeze. Great customer support as well!
THEY ARE THE BEST THANK YOU SO MUCH FOR HELPING ME WITH MORE STORE AND RTHANKS FOR HAVING THE BEST CUSTOMER SERVICE
Customer service was really helpfull. Thank You :) .......................................................................................................................................................................................
Just switched over from a previous app and was so nervous to do so because of the time it took me to set up the scripts and integrations with the previous app. But.... BEST DECISION and wish I would have switched sooner! Sylvia with customer service hopped in the chat and helped right away with getting set up - SUPPORT TEAM IS AH-MAZING! After just 15 min into it, I realized how SIMPLE this app is to use and cant wait to continue to grow my text list!
Fantastic customer service, I had a problem that was my fault and Sylvia fixed it super fast and simple!
Super easy installation with a seamless integration for our current text list. Support is quick to reply and helpful with answers and not just sending links to a knowledge base.
This app is amazing, and the support is even better. I was looking for a good SMS marketing app, and this app is perfect.
Great customer service and great easy to use app! Customer support replies are very quick and equally helpful! Highly recommend this app.
This app came highly recommended by 2 marketers I trust and the onboarding experience has been easy so far.
Great customers service! i just started with the app however they were very patient with me and helped with my setup