Reviews (1,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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So far I am loving this app! It makes SMS marketing really easy to implement and understand. Everyone on the Postscript team that I've interacted with is incredibly helpful and kind!
The customer service is the best part of this app! Porschai helped me through all of the questions that I had!
So far, the customer service has been amazing. Zev helped me with some questions I had, EVEN on a SUNDAY. He was able to answer all my questions and seemed genuinely happy to help me! He's quite funny as well. I look forward to seeing what else this app has to offer and will leave an updated review after I've used it for a month or two! :)
So far, the app has been great! The customer service has helped with everything I need (plus more) and it's been very user friendly. Excited to see all the app has to offer!
I am still in the free trial, but so far the customer support has been fantastic. Very excited to begin using Postscripts!
customer service is amazing, they offer all types of options for sms needs, compared to other platforms they offer way more and their pricing is way better 5 stars from us! thanks for all your help - Southern Style Tee's & More
I just signed up and within seconds was able to chat instantly with the customer service team. She communicated very quick and with answers I needed. Very helpful!
So far so good, easy to install and set up. Alot of the automation is completed already which makes getting up and running really simple. The only tricky part is understanding the cost per message (160 characters = 1 SMS, 1600 Characters = 1 MMS message). However once you have that understanding adjusting messaging and making the right choice about which type of message to use is a breeze. Great customer support as well!
THEY ARE THE BEST THANK YOU SO MUCH FOR HELPING ME WITH MORE STORE AND RTHANKS FOR HAVING THE BEST CUSTOMER SERVICE
Customer service was really helpfull. Thank You :) .......................................................................................................................................................................................