Reviews (39)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing their website's professionalism and customer transparency. It offers a praised free version ideal for startups, with scalable features for growth. The app is user-friendly, allowing easy setup of customizable FAQ pages with features like drop-downs, HTML content, and YouTube integration. Performance is efficient, and customer support is responsive, aiding in quickly resolving issues and building online trust.

May 20, 2025

So far this App in its free version is perfect to get me going and it has lots of add on paid options as the business grows.
I had contact with Mithsou on customer service pop up chat in the App who has been really helpful for my initial queries and so far I am able to get myself using the App without too much technical knowledge. They explained the answers to my questions very simply and no problem understanding what else I could do with the App and how the pricing and features work as time progresses. For a FREE App as a starting point this one has done it's job.
Once I have published my FAQ Page with POWR and all is working well I will then give 5 stars, only 4 stars for now as I can't really see how it will look when its published and 'live'.
Definitely recommend you give this FAQ's App a try.

Fitness Artists
United Kingdom
10 days using the app
Edited October 28, 2022

POWr made this app very simple and clear- perfect for our website FAQ's. Good for a newbie like myself. Customer service superb!

Studio Gear Cosmetics
United States
Over 6 years using the app
March 2, 2023

POWR: FAQ Page is great in theory. I have two problems with this app as a whole.
There is no styling that is easily customizable. Which is the lesser of the two issues I have.

In our e-com store we have over 25,000 SKUs, I say this to emphasize SPEED IS EVERYTHING. This app takes a solid 45-80 seconds to load. It is unacceptable.

The Trailer Parts Outlet
United States
About 3 years using the app
POWR.io replied March 2, 2023

Hi there!

Thank you so much for your honest feedback.
Our apps are Iframes and unfortunately cannot load before all Shopif's scripts, whcih mich cause this dealy in loading. However we will continue to work on load speed improvement further.

We would love to improve our apps to serve you better!

March 27, 2017

A lifesaver for tech companies with a lot of frequently asked questions. Good solution

Climemet
United Kingdom
About 1 year using the app
July 27, 2017

We love how great the FAQ is and easy to setup! Its amazing!!!!

Bougiee Cosmetics
Canada
5 months using the app
April 29, 2023

Been using the Power apps for years and will continue to do so! Comprehensive, user friendly (no code required, but available if desired) and efficient. The customer service is also top notch.

Goddess Glam Custom Competition Suits
United States
3 months using the app
POWR.io replied April 30, 2023

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!

November 22, 2018

Great app, works perfect, very easy to set up, many customisation options and the best bit, its FREE! bluebrontide.com

Blue Brontide
United Kingdom
About 2 months using the app
January 3, 2018

Easy to install and set up. I was hoping to step up my FAQ page a bit. This looks very professional. I know there is a way to set up this feature in the code without paying for an app. However, I'm not that tech savvy. It may be worth it to pay someone to set up vs having to pay $4.99 a month. I know it's not much, but it adds up to $60 a year.

www.wicked-good.co
Wicked Good creates handcrafted unique fragrances that embrace the centuries-old craft of bourbon perfumeries but with a bold, modern sensibility and a touch of whimsical magic. #SmellWickedGood

Wicked Good Perfume
United States
About 1 month using the app
January 18, 2017

Great tool! check out zienaeyewear.com and see it in action!

Ziena Eyewear
United States
16 days using the app
August 18, 2017

Great app! So far I'm loving it. Compare to others FAQ download, it has a clean, easy to use dashboard.

Joie Mie
Malaysia
16 days using the app