Product FAQs | FAQ Help Center , 226 reviews

Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 2, 2023

POWR: FAQ Page is great in theory. I have two problems with this app as a whole.
There is no styling that is easily customizable. Which is the lesser of the two issues I have.

In our e-com store we have over 25,000 SKUs, I say this to emphasize SPEED IS EVERYTHING. This app takes a solid 45-80 seconds to load. It is unacceptable.

The Trailer Parts Outlet
United States
Time spent using app: About 3 years replied March 2, 2023

Hi there!

Thank you so much for your honest feedback.
Our apps are Iframes and unfortunately cannot load before all Shopif's scripts, whcih mich cause this dealy in loading. However we will continue to work on load speed improvement further.

We would love to improve our apps to serve you better!

January 29, 2023

Great application that is very useful! Support is responsive and friendly, they were able to solve my problem very quickly. I recommend!

Time spent using app: 9 months replied January 29, 2023

Hello there,
Thank you so much for your feedback! It's always a pleasure to read such nice words reflecting your experience with both our app and support team.

You're always welcome to contact us again anytime at for any questions, concerns or suggestions :)

January 16, 2023

says free but u can only add 5 questions, totally useless, not easy to use and doesn't indicate that you ahve to pay

Time spent using app: 8 minutes replied January 16, 2023

Hi there,

Thanks you so much for your review.
Our free version is limited for 5 questions, that is correct. Unfortunately, more questions will increase our server workloads.
We will be happy to help if you faced any other issues in using our app.

January 6, 2023

Simple and easy to use! Getting it set up was pretty straightforward. I'd recommend this app to anyone who wants a quick faq set up

My Store
United Kingdom
Time spent using app: 12 minutes replied January 6, 2023

Hi there,

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

November 18, 2022

great experience. i had with this app, also the team helped me out when facing issues or something else.

Time spent using app: About 20 hours replied November 18, 2022

Thank you so much for your feedback, glad to know that you're enjoying the journey with us!
We'll always be there anytime you need. If you have any questions, concerns or suggestions, feel free to reach out again anytime at as we'd love to hear from you :)

October 7, 2022

very good and easy. all is effetive way to make things easy so i got this plattform i am so happy and hopefull new updates i will be able to use .

Time spent using app: 14 minutes replied October 7, 2022

Thanks a lot for you feedback!
If there's anything we can do to make your experience even better, please don't hesitate to reach out anytime at and we'll get back to you right away ;)

June 7, 2022

Molto buona l app, ma non utilizzate il traduttore automatico di Google perché va a modificare il testo in modo anomalo, per il resto perfetta!!

Time spent using app: About 1 month replied June 7, 2022

Thank you so much for taking the time to provide feedback! Rest assured that all of these are being forwarded to our engineers as they continuously update our plugins and hopefully, will consider adding this to our roadmap.

May 6, 2022

Superenkel! Det var jätteenkelt att göra sin FAQ. Ser snyggt ut och det fanns vissa möjligheter att designa själv.

Time spent using app: 28 minutes replied May 9, 2022

Hallå där!

Tack för din feedback! Kul att du gillar våra appar!
Dess kunder gillar dig som gör vårt jobb underbart.

Kontakta oss för förslag eller frågor så hjälper vi dig mer än gärna.

February 18, 2022

POWR is a great App for my FAQ, many options for personnalisation, and was easy to embed in my store without coding anything. I can add as much questions as i need, put links into answers, images too, it's perfect ! Thank you

Aynin Jewel
Time spent using app: About 1 month replied February 18, 2022

Thank you so much for this review. We are glad that you liked our app. We work hard to meet expectations like yours. Please do reach us for any suggestions.

September 24, 2021

there is a lot of other apps where its possible to make an faq without having to advertise the company behind the app

Time spent using app: 2 days replied September 24, 2021

Hi there!

So sorry this is happening to you.

Kindly note that after upgrading to a paid feature, the POWR logo will be removed from your plugin automatically.

If you already have a paid plan with us and still seeing the POWR logo, We sincerely apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.