Reviews (1,452)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in lead generation and collecting custom job information, enhancing website professionalism and functionality. Its features, including custom form creation, Autoresponder, and integrations with Mailchimp and Google Sheets, are noted for their ease of use and versatility. Customer support is particularly praised, with quick and helpful service from team members like Richcarde, Mithsou, and Irina. Continuous updates and new features keep it relevant and user-friendly.

December 9, 2018

works wel love that aplication how it keeps working properly then i am more then happy with this app

homelifesecure
Netherlands
23 days using the app
August 1, 2020

Hi, Great app with usefull funcionaliotions. I am srongly recogmenting this app for all developers of webstores

tpezdicpikacom
Slovenia
23 days using the app
May 28, 2017

So far everything is good! Will come back when I have more data!

Ayyohh
Canada
22 days using the app
October 31, 2018

I think this is a must-have app for all startups not only because it is free but it is very straightforward and easy to use and your ability to build custom forms that suit your need.

i-print-online
United Kingdom
22 days using the app
Edited June 23, 2023

They're SCAMMERS!
It was working fine but then the form is crashed and the supports isnot responding
DON'T WASTE YOUR MONEY

At the start they were good but now,They'll just steal your money

***Here's my reply to your reply****:
-It's not internet provider issue as i have more than 30 customers who escalated this.
-You didn't inform me that you escalated the issue to your dev team.
-I asked for updates after 48 hours and your reply was (It's working fine for us !!!!).
-You asked me to remove my review in order to refund me!!!! .. i won't remove the review before receiving the refund

Lebsee
Egypt
Over 1 year using the app
POWR.io replied March 17, 2023

Hi Lebsee,
I can see that we noticed and informed you about an eventual issue with your internet provider, not our app.
However we are very sad and surprised that within only 24hrs after escalating the issue to our engineers in order to check further into it, you believed that we had any bad intentions towards you.

Please note that here at POWR, trust, transparency and satisfaction are and will always remain our priority over anything else!
We sincerely apologize for any issue you've encountered during your experience with us, however in any way we will ever try to steal or charge you for a service that we do not offer.

We just canceled the investigation process about your internet connection, and also sent you a private email about the steps so we can issue you a refund.

We're grateful that you've chosen us to be part of your journey, and you can rest assured that we'll always be there for you anytime in case you need anything else!

Edited May 12, 2020

This is great in theory, but the plugin dashboard is glitchy and the customer service is very slow. We pay for a subscription but I'm still waiting for an intelligent response to an issue we raised nearly 3 weeks ago...can you guys help please?

UPDATE: this problem has now been fixed and the plugin is working much better so I've updated my rating. It did take a long time though.

Clothes Doctor
United Kingdom
About 1 year using the app
POWR.io replied May 7, 2020

Dear Lucinda,

So sorry this is happening for you!

Unfortunately, right now we are getting a much higher volume of incoming requests which may result in a slight increase in time getting back to you. Rest assured that the members of our team are already looking into the issue & will get back to you once we have an update on this. Thank you very much for your patience.

May 17, 2019

IT WAS REALLY EASY TO USE, I AM NOT TECH SAVY AND I WAS ABLE TO DO IT BY MYSELF. IT IS ALSO FREE WHICH WAS THE BEST PART

RPT Organics
United States
22 days using the app
August 26, 2016

Simple to use, works as advertised. A little slow to load and could use a pre-loader (I set the text to white on white as a workaround).

Usa Dawgs
United States
About 1 year using the app
January 5, 2019

App is very easy to use and put on your page. Customized forms a breeze to create! Just add you your options and install!

Mother Earth Baby
United States
22 days using the app
April 6, 2019

It helps us a lot, but it should be able to automatically link customer information to our platform.

THE SOMCHAI
Thailand
Almost 2 years using the app
POWR.io replied April 6, 2019

Thank you for leaving your review. the information that your customer submit in the form can be found in your Form Responses Dashboard. within your form. Once you edit your form, got to Settings and click on View Form Responses, you will have access to all the customer information.