Reviews (1,452)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in lead generation and collecting custom job information, enhancing website professionalism and functionality. Its features, including custom form creation, Autoresponder, and integrations with Mailchimp and Google Sheets, are noted for their ease of use and versatility. Customer support is particularly praised, with quick and helpful service from team members like Richcarde, Mithsou, and Irina. Continuous updates and new features keep it relevant and user-friendly.
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I needed an app for a Quote request as I offer customisation on my products. This App is amazing - so easy to use and it looks amazing on the website; very professional looking. It was so easy to navigate through and there are so many customisation options. It took me so long to find this one after trying so many which just looked bad!
BUYERS/USERS BEWARE
I was using this free form for sometime then they automatically billed me the pro version after a year, this was paid for through my Shopify account which is what they make you sign up for to use the free version. They have a refund policy of 5 days from billing, the only trouble is they NEVER have to refund because the 5 days is not in line with Shopify's billing. So they charged my Shopify account on 27 June and Shopify bill on 9th August for the month, I applied for a refund on the 10th of August the day I saw the charge on my Shopify bill and POWr.io refused to refund me because it was outside of there 5 days but not Shopify's. This way they never have to give a refund because they keep telling customers it's too late. They refused to consider this dodgy behaviour, I complained to Shopify that if a app provider is going to bill through their system then they have to have policies in line with Shopify billing not their own. Marco in support was of no help and refused to escalate it to a supervisor. Their apps might be Ok for a few weeks but if you intend on using it long term be careful and don't pay for it through your Shopify account or you will be victim to this fraudulent practice too.
The app is very simple and functional, good for now. You can play with fields and add them to your website very easily.
Super easy to use form builder. Compared to other apps that took hours to figure out I picked this up within minutes.
Easy to install and integrate with your website this app is also free i recommend to everyone to use this app.
Very sad
we needed an app to supply forms for each product on our page
with 300 plus pages on our site
this app when it works is fine
but trying to change anything is hopeless
it jambs with the frozen Death Screen for ages when you are trying to edit multiple forms
I cannot recommend it sorry
nice guys but not up to it
typically it will not accept a zero rating review so I am reluctantly adding a single star
I purchased the pro version out of necessary as my previous contact app I was using stopped working several times and I needed something fast. It is an easy to use app with basic features for creating and installing forms on a website. Nothing fancy... The plus to this app is it's easy to use and installs the script where ever you want it on any pages you create. It has basic design elements. The downside is that for the cost... it is too basic. I would like to have more options for designing forms and adding elements that are not available in this app but are available in others. Overall I am happy so far as it does what it says will. I would give 5 stars except I feel it is over priced for what it does.
Hi there,
Thank you for your feedback.
Rest assured that all of these are being forwarded to our engineers as they continuously update our plugins and hopefully, such features could be added soon.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWR plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Initially, I was happy with this app, I even wrote a glowing review but now I take it back. There have been constant problems with the contact form not being in the right place or just not showing up when it is marked as published I give up today was the last straw it's gone again so I'm deleting and trying somebody else
I am not allowed to refund within trial period. Disappointed, I tried to use it but it is very un-userfriendly. They took me $115 for a year.. extremely disappointed
Thank you for taking the time to provide us with this feedback. I would love to take a look at your account and see how I can help you. Reach back to POWr support directly with your email on your account and I can dive into this for you.
-Waylon
Customer Success
I really enjoyed using this app. It was very helpful in being able to design custom forms. I would definitely recommend this app