Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive design, ease of use, and customizable form templates. They appreciate its seamless integration with other platforms, automation features, and affordability. The app is praised for its performance, functionality, and the professional forms it creates. Many commend the quick and effective customer support team.

March 29, 2019

it is cool & Awesome will be Great if it become completely free these kind of apps must be supported by Sopify itself

wOw Jack
India
12 days using the app
POWR.io replied March 29, 2019

Thanks for the great review! 🤩Anything we can do to get 5 stars from you? We’d love to hear your feedback!

Edited April 9, 2019

El motivo de instalar esta app ha sido únicamente tener un form contactar que gratuitamente se sincronice con Mailchimp. Tras días analizándolo he visto que su carga era muy lenta y que en muchos casos ni siquiera carga, de manera que el usuario accede a la página contactar y se encuentra que no hay formulario...

Tras hablarlo con soporte veo que simplemente NO es la solución idónea por lo que me paso a Wufoo aunque tenga que pagar (ya lo había hecho durante muchos años). Con Wufoo perfecto.

Entiendo que esta app puede ser buena para muchas otras cosas es por lo que le doy una valoración media en lugar de mala.

DavidVega.LIFE
Spain
19 days using the app
December 5, 2018

It's good. Works well. Good design. Very happy with it. Can't complain. Does the job. Awesome, Carl.

Underdog Games
United States
About 15 hours using the app
February 13, 2019

It has a lot of features for a free app. Perfect for warranty claims, returns, and contact. Reccomend

Fed Thrill Sunglasses
United States
About 14 hours using the app
September 3, 2018

this app is too slow! when you click on the page it takes a while for the form to come up on the page

Renebel And Co
United Kingdom
14 days using the app
November 21, 2018

I used this app to help me create a custom form. I really like how it had all of the components I needed, however I wish the site worked better on mobile devices. - C.Jaí

Pandi Jaí Krochae
United States
16 days using the app
June 7, 2020

NO REFUND! THIEVES!
I've have their product for less than a week creating a form that does not work as a form! THEY ARE ABSOLUTE THIEVES!!! SHOULD BE KICKED OUT OF SHOPIFY.

The form app DOES NOT ALLOW MULTIPLE SELECTIONS....this is what the developers are telling me. ANY STANDARD FORM ALLOWS FOR MULTIPLE SELECTIONS.

All I have asked them for is a refund for what I have not even used. No form submission has been made, no public use as all even. And they cannot return my money? They only offered me use of their other apps...but their other apps I have not use for.

If I do not receive a refund I will make sure to post everywhere possible how they immediately refuse refunds after purchase, and of all the additional faults I have found in their products:

From TrustPilot

"Avoid Powr.io - not worth it
All the plugins have critical limitations. For example, you will not be able to moderate comments (in all plugins were user comments are). This means that anybody can use any cuss words on your website and yo will not be able to do anything."

Also from TrustPilot:

"This company is misleading
This company is misleading! Alert!

We pre-paid a year for one of their plugins and it didn't work on our site and they also mislead what its capabilities are.

We asked for a full refund and they refused, stating that they have a strict 5 day refund and we asked on the 6th day. If they would've have gotten back to us earlier with the issues we were having we would've been within their terrible 5 day refund policy.

What kind of a company wants to keep their customers money for services that don't work and for services we pre-paid and cannot use?

We post this review to alert people so the what happened to us doesn't happen to you.

We are left feeling that they are not ethical and selling software that doesn't work in a misleading manner."

"This is a terrible plugin app site
This is a terrible plugin app site. I bought a yearly subscription from them through PayPal and after realizing that they don't listen to their customers, I decided to get a refund.

I had several back and forth conversations with the powr team to get my money back and it was all a waste of time.

So I have decided to open a Paypal dispute and Paypal decided the case in their favor.

After a few days, I went back to check on my Powr.io account only to find out that they have deactivated my account after Paypal had decided the case in their favor.

This is a Big Scam! I will take further action!"

"Send more email reminders about…
Send more email reminders about payments so that customers don't get charged for services they never wanted or used. Dreadful service and customer support."

Ground Standard
United States
13 days using the app
POWR.io replied June 8, 2020

HI there,

Thanks for your feedback and so sorry that our app doesn't meet your requirements. We have a multiple choice option but doesn't have multiple picture choice option. Please write us back on support@powr.io and we will be happy to check your refund case once again.

Edited January 11, 2019

Worked great to easily add a form to my site and the options available are great as well. Only thing I am still trying to figure out is how to put forms on two different pages.

Tail Boot
United States
About 12 hours using the app
June 30, 2023

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Hagen Design
Sweden
23 minutes using the app
February 13, 2019

I used this app and I must say it so easy to build DIY forms and embed on your site. No coding skills required.

Perenne Cosmetics
India
8 days using the app