Reviews (1,452)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in lead generation and collecting custom job information, enhancing website professionalism and functionality. Its features, including custom form creation, Autoresponder, and integrations with Mailchimp and Google Sheets, are noted for their ease of use and versatility. Customer support is particularly praised, with quick and helpful service from team members like Richcarde, Mithsou, and Irina. Continuous updates and new features keep it relevant and user-friendly.

September 23, 2023

I have the pro version, but now i will delete the App. It needs 7-15 seconds until the lead form appears on the website. Which customer waits 15 seconds until it appears?

Deinmuskel
Germany
2 months using the app
POWR.io replied September 25, 2023

Hi there!

So sorry to hear about your experience with the app.

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblink with live POWR plugin installed so that we can look into the issue for you.

Thank you very much for your detailed feedback&patience.

February 16, 2023

Excellent app with excellent support. Special shoutout to Richarde M. who was extremely helpful in supporting me through my first steps. He is the best. This is the best form builder I have experimented with.

MBPC
United States
2 days using the app
POWR.io replied February 16, 2023

Thank you so much for your feedback😃️ It was wonderful assisting you today, and super glad I was able to help!

Feel free to reach out again anytime at support@powr.io or via our in-app chat and we'll get back to you right away as usual.

Edited January 8, 2019

This app is so easy to use and I can have all my required items listed even with my logo its great

Georgie Porgie Cakes & Gifts
Canada
2 days using the app
June 6, 2017

I was searching for a form building app for my company for a while. Thank god I found this one. They do a great job of making the interface easy for users to navigate and create. I absolutely recommend this to anyone who needs a form for anything on their website.

Growth Genuis
United States
2 days using the app
March 6, 2019

Years ago I paid someone to create a customized contact form for me and when I updated my theme, the customizations were gone. I checked the Shopify help centre and spent about three frustrating minutes trying to edit code myself to recreate my contact form before realizing that I'm not a coder! I went to the app store and added Form Builder by POWr.io. This app is AMAZING! My forms look so much nicer, the app is easy to install, easy to use, it makes it really easy to publish the form to your website and you can easily update a form if you'd like to change it. You can add elements such as text boxes, multiple choice questions and my favourite is the ability to add follow up questions which only appear if the previous question is answered a certain way (i.e. Do you like puppies? Yes or No - but if you answer No it would include a follow up question - Why not?).

If you need a form, I would highly recommend this app!

Leg Smart
Canada
2 days using the app
February 8, 2023

Breathe of fresh air for customer service! Very rare these days to talk with a human that can help with a good attitude whose knowledgeable. Highly recommend.

Discover Headsets
United States
2 days using the app
POWR.io replied February 14, 2023

Thank you so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊

January 23, 2022

I am not yet convinced as i am struggling to get it setup for only 1 specific product as opposed to all my products...it is slowing down my launch plan.

Calma Places
Australia
About 2 months using the app
POWR.io replied January 24, 2022

Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.

February 6, 2018

Awesome Programming Easy To Use!!!

Occulua
United States
About 1 month using the app
November 13, 2015

Works great, wish there was a flat fee for use on all forms, instead of cost for all different forms.

Findlay Hats
United States
About 1 month using the app
May 8, 2019

very easy to use and extremely intuitive. Will definitely recommend this plugin to anyone looking for a contact page plugin

Dos Facio Design
Australia
2 days using the app