Reviews (1,452)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in lead generation and collecting custom job information, enhancing website professionalism and functionality. Its features, including custom form creation, Autoresponder, and integrations with Mailchimp and Google Sheets, are noted for their ease of use and versatility. Customer support is particularly praised, with quick and helpful service from team members like Richcarde, Mithsou, and Irina. Continuous updates and new features keep it relevant and user-friendly.

January 27, 2019

Brilliant, thank you. Easy to use step-by-step form compilation and enough customisation and features whatever your needs. I cannot praise it highly enough, far better and easier to use than I expected.

Jon Thompson,
1st Mobile UK

1st_Mobile_UK
United Kingdom
About 1 hour using the app
October 26, 2017

I understand the need for pricing tiers but if you charge 5$ a month and don't allow me to fix the leading or padding in the paragraph text you make me use that's a problem. I don't know the fix, but it immediately made me uninstall.

Melissa Scoppa
United States
1 day using the app
May 1, 2023

customer service is fast and easy. happy with this app. and will continue to use it for all my website needs.

GlitterGlamm Apparel & Co.
Canada
About 1 hour using the app
POWR.io replied May 1, 2023

Thanks a lot for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊

June 2, 2016

Serious hidden gem right here, folks. Rockstar customer service and a user-friendly interface make this the kind of app dreams are made of, not to mention it's actually affordable. (huge bonus because those app fees start to add up!)

Health Technologies Inc
United States
About 1 hour using the app
February 12, 2019

Great app, amazingly configurable and for free. Absolutely helped us to move away from drab looking default contact page shopify provides. Adding a checkbox was hard but with form builder it was apiece of cake.

Kalilo
Sweden
About 1 hour using the app
April 16, 2019

Easy to use. I love how you can make your form from scratch - literally everything you can change. .

San Antonio Jewelry
United States
About 1 hour using the app
August 8, 2018

DO NOT USE THIS APP! The main thing I look for in an app is customer support. These guys are slow to respond and there are many better form builder apps at there just do your research. Also, I deleted the app within an hour and they still charged me a month later and did not refund me and stated "it is in there refund policy."

Terrible Service

Soxx Clothing
Canada
About 22 hours using the app
Edited September 27, 2018

Very easy and useful app !! I suggest to everyone because this app improves the customer experience!

Mister Cannolo
Italy
About 1 hour using the app
November 27, 2018

difficult to navigate and no live support . i tried installing . Cant find the installed page or any code to put in. There is no live chat or anyone to contact.

CortiSLIM
United States
About 21 hours using the app
October 31, 2023

Customer service team was great, very helpful with the changes that i needed to make without it being to complicated.
Richarde M was a great contact.

Woven INC
United Kingdom
About 1 hour using the app
POWR.io replied November 2, 2023

Thank you so much for the 5 stars and sharing your experience with us😊