Reviews (385)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and promoting special offers through customizable, professional-looking pop-ups. They find the interface user-friendly and appreciate the seamless Shopify integration. The support team is praised for their responsiveness and personalized assistance, which significantly enhances the user experience and ensures quick issue resolution.

September 23, 2025

Provides great add-on capabilities to one's Shopify store. The app has been used to help promote special promotions, information, and tailored pop-ups for specific situations. The app provides a fully customized interface for tailoring pop ups to your specific needs. We recently used it to help promote an add-on product when a customer was viewing their cart. We just recently successfully sold through all the accessory product as a result of this additional promotion. Customer support is also readily available and is extremely helpful when needed.

Sonnet Online Store - SONNETTECH
United States
About 6 years using the app
POWR.io replied December 2, 2025

Thanks for the detailed review! Great to hear the app has helped you run targeted promotions and that your popup campaign drove real sales. Happy the customization options and support team have been helpful as well.
If you ever need anything else, we’re here at support@powr.io.

November 21, 2025

They responded very quickly and were extremely helpful in solving my issue. The app and their support are both very good.

Vita Herbal Nutrition
United Kingdom
Over 3 years using the app
POWR.io replied December 2, 2025

Thanks for the review! Great to hear everything was resolved quickly and that you’ve had a good experience with both the app and our support team.
If you ever need anything else, we’re here at support@powr.io.

October 24, 2025

Great app and brilliant service from Jamilya helping us to get it set up as we needed.

Lille Racewear
United Kingdom
Almost 3 years using the app
POWR.io replied December 2, 2025

Thanks for the review! Great to hear the app is working well for you and that Jamilya was able to help get everything set up.
If you ever need anything else, we’re here at support@powr.io.

December 24, 2025

Fast response with their support! Easy to use pop up, and can customize the setting.

Level V Bakery
Canada
About 1 month using the app
December 12, 2025

This pop up is great and the support is incredible.

Aura Nutrition
United Kingdom
About 5 years using the app
POWR.io replied December 15, 2025

Thank you for taking the time to share your feedback. We’re very happy to hear that you’re enjoying the popup and that our support team was able to provide a great experience. Your support means a lot to us.

December 4, 2025

Great app and form builder. Easy to use and great support. Thank you!

NSDynamics
Australia
Almost 4 years using the app
POWR.io replied December 15, 2025

Thank you for the wonderful feedback. We’re thrilled to hear that you’re enjoying the app and finding the form builder easy to use. It’s great to know our support team could assist you as well.

September 3, 2025

Great App, the customer support was a big help, my agent was
Jamilya who spent hours helping me solve my issue! 5/5 rating for this app.

Pan
United States
2 months using the app
POWR.io replied December 2, 2025

Thanks for the review! Great to hear Jamilya was able to help and that everything got resolved.
If you ever need anything else, we’re here at support@powr.io.

November 27, 2025

I had a couple of queries that were sorted out for me straight away. Communication is excellent, and I am very impressed.

Littler Quilts
United Kingdom
About 2 hours using the app
POWR.io replied December 2, 2025

Thanks for the review! Glad to hear your questions were resolved quickly and that communication was smooth.
If you ever need anything else, we’re here at support@powr.io.

September 18, 2025

Facile et rapide d'utilisation! Aussi, le service client (chat) online est vraiment efficace!

Magazine Canapé
Canada
Over 2 years using the app
POWR.io replied September 18, 2025

Nous somme très heureux de savoir que nous améliorons votre experience, et sommes aussi disponible par email support@powr.io si vous avez besoing assistance additionnelle.

Merci

December 19, 2025

Tres bien.

Bleu Latte & Co.
Canada
2 days using the app
POWR.io replied December 19, 2025

Thank you for your feedback! 😊
We’re happy to hear you’re enjoying the app.

If there’s anything we can help with or any way we can make your experience even better, feel free to reach out to us anytime at support@powr.io
— our team is always glad to help.

Thanks again for your support!