Reviews (838)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies email subscription collection and boosts customer engagement without needing technical skills. It offers extensive customization options to match popups with brand identity and specific business needs. Customer support is highlighted for its responsiveness and effectiveness in issue resolution, enhancing merchant satisfaction and service continuity. The app's versatility is also noted, being adaptable for global use in multiple languages for various functions like displaying disclaimers and promotional messages.

August 13, 2024

I had some trouble setting up my popups and one of the staff named Richcarde was really keen to help out everything I needed. He responded very quickly and I got everything I needed sorted thanks to him.

XEXYMIX
New Zealand
Over 2 years using the app
August 19, 2024

I had an issue and contacted customer service. Arlyne Helped me right away and went above and beyond.

Super happy.

InEmergence
United States
Over 1 year using the app
July 31, 2024

I've only had one issue in the last couple of years and the team were really quick to help. Easy steps to fix the issue and very responsive

Leni The Label
New Zealand
Over 1 year using the app
POWR.io replied August 2, 2024

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our app and support as 5 stars. Thanks for sharing. 😍

June 12, 2024

Hello all, I had a challenge with some script that was left behind when I changed my POWR Slider app. Irina supported me with this. She was very professional, timeous and and most of all she followed through from the beginning of the query till it was resolved. I do recommend the POWR app. I have 2 on my site at the moment and they are vital to the running of my site. The apps are also affordable.

Ripe Pickings
South Africa
About 4 years using the app
June 25, 2024

Very easy to deal with and solved my problem in minutes :) very happy

Drovers Saddlery
Australia
Over 4 years using the app
June 24, 2024

Perfect support. Customer service is great, quick reply and great assistance! Thank you so much! Enjoying the app so far!

Che! Empanada
Japan
About 1 year using the app
July 15, 2024

Irina contributed amazing support to myself and the team for both our UAE & KSA ECOM markets : )

Molton Brown UAE
United Arab Emirates
Almost 2 years using the app
July 5, 2024

Great app and great customer service ! Would recommend 100%

Lilaline Boutique
Belgium
Almost 2 years using the app
August 15, 2024

Very quick & helpful representative!

blubellebaby
United States
Over 3 years using the app
July 13, 2024

Thanks to Richcarde who helped me to set up a discount code promptly.

Petit Pookie
United Kingdom
5 days using the app