Overall rating Based on 450 reviews
Our store sells cryptocurrency miners, parts, accessories and everything else required to set up a cryptocurrency mining center, but our main focus is to introduce our visitors to cheap power sources! We use the pop-up to illustrate how our services can make a profit regardless of the price fluctuation in bitcoin. We set up at less than $0.03/ kWh, the least expensive in the world and it's in the USA!
Great app so far! Very easy to use and hopefully it will stay great and easy as now. Thank you guys!
Wanted to create a simple mailing list sign-up pop up for my site, but this app was a mess. Not optimized well: mobile version was huge oversized box with a scroll bar. Desktop version repeatedly appeared blank. Emailed them for help/troubleshooting and received no reply. Deleted app and requested refund for the monthly fee. Developer declined. Bad app, bad customer service.
I'm using this app to get more email subscribers and offer a discount when signing up. It was very easy to setup.
i'm using it to capture customers and potential customers. it was easy to set up and I have not yet seen the results but i do think it will be awesome.
It's a fairly easy to use app and the features seem to be improving over time. I'm not crazy about the 100 character minimum requirement on the review though!
A versão free é muito limitada, e mantem propagandas indevidas no pop up, o aplicativo pode cativar o usuário com melhores recursos ao invés de manter anuncio.
Thank you for providing us with this valuable feedback. We do offer a free version with limited branding in the hopes that you will find the full features valuable and upgrade to a paid plan. You are welcome to use the free version, but it will have the POWr branding.
Number 9 Fashion
They continue to charge even after the app is removed. Even better they make this out to be your fault. They can tell if an API call is being made or to or an app used. Yet they stay quiet. There is zero proactivity to confirm if you either were having issues or if you were aware that subscriptions need to be cancelled.
Not on uninstall, not anywhere to they offer you the chance or information to double confirm billing. Totally unethical.
Why do you allow this Shopify? Why do you allow your app partners to charge outside of the eco system? Your customers deserve better than cowboy developers like this.
-- Update Aug 9th. My response to them after they refund one last month. These guys are dead to rights guilty. It is their clear objective to remain quiet, not make this an easily avoided situation and wait for customers to notice as opposed to them being proactive --
The issue is one of trust and customer proactivity.
You setup a seperate billing connection outside of the Shopify billing system. The clear ramification of this is that if an app is removed, unlike most other apps, the charges don't stop and you keep charging. And you are comfortable with this?
You are WELL AWARE of this as you have FAQ comments on this and instructing people what to do. I am sure I am not the first to complain.
Since you are aware of this, it is even more disgusting how you have not acted to fix the root cause. Either by charging via Shopify, or automatically cancelling subscription plans when an uninstall is detected. Or sending CLEAR follow up emails instructing customers on what to do to finish a clean shutdown.
You can clearly match active billing accounts to those with no API or data usage. A clear indication that the app is not being used. You could also further check these dormant accounts with uninstall records too and then either cancel the payments or reach out to the customer.
You do not.
It is such a truly horrible customer experience and a clear sign of where and how you value your customers. And it is also damming on Shopify to allow you to behave like this too.
Thank you for taking the time to provide us with some feedback. I am sorry that this was your experience, but I am happy to look at your account to see where we dropped the ball and what we can do to resolve it. We try to be as transparent as possible with the billing and how to manage your own account. Please reach out to our support directly and we will look into this case for you.
The app began advertising an external porn site (instead of our discount offer) on my website overnight. Have had to remove and request a refund. It's obviously been hacked!
We sincerely apologize for the issues you are experiencing. To update you, this was due to a caching issue and was primarily affecting app owners, and only a very small subset of site visitors. Please note that your POWr account was not compromised. We have pushed a fix to clear your cache and you will now see the correct version of your app. Please be assured there are safeguards in place to ensure this will not occur in future.
Easy to install and great for getting customers to subscribe with email and can be placed on several areas.