Reviews (440)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is great for driving sales and conversions with popups for promotions, add-ons, and key announcements like welcome discounts or disclaimers. Many report strong email capture results and find it easy to install and customize, even on the free plan. Reviewers highlight flexible design and targeting options, reliable performance over years of use, and fast, knowledgeable support that quickly resolves issues and theme conflicts.

June 23, 2026

Such a useful app. I use it mainly for a scheduled pop-up but it has other helpful features too. Great customer service - always really quick and helpful.

Lorna Freytag Illustration
United Kingdom
About 4 years using the app
July 20, 2026

Dami, did an amazing job assisting us with a pop up issue. Extremely fast and efficient! This organization is awesome.

LegaSea Aquarium & The Reptarium
United States
About 1 hour using the app
June 23, 2026

Jamilya in support was immediately helpful, patient and responsive . Excellent support
I understand the program better now

Dr Zero Zero
United States
About 1 year using the app
May 11, 2026

no me deja modificar el power pop up, y tengo uno que no aplica a el dia de hoy

Morea Polo Saddlery
United States
Over 1 year using the app
POWR.io replied May 19, 2026

Hola! Gracias por compartir tu experiencia. Lamentamos que no hayas podido modificar la ventana emergente de POWR.

Este es un problema poco común, pero nuestro equipo puede ayudarte a revisar la ventana emergente y solucionarlo fácilmente. Intentamos contactarte, pero lamentablemente no hemos recibido respuesta. ¿Funciona todo correctamente ahora?

Si es así, te agradeceríamos que actualizaras tu reseña.

Si no, envíanos un correo electrónico a support@powr.io o contáctanos a través de nuestro chat en vivo y lo revisaremos de inmediato.

May 27, 2026

le pop up n'apparait pas sur mon site malgré toutes les démarches effectuées

AZUREO®
France
2 days using the app
May 13, 2026

It's easy to use and the support is fabulous! Arlyne Catungal helped me out with my issue and it was resolved in less than 5 minutes. Give that girl a raise!

DrT
United States
5 months using the app
POWR.io replied May 17, 2026

Thank you so much for the kind words and the 5-star review! Made our day :) So glad we could help get things sorted quickly. Reach out anytime, always happy to help!

June 19, 2026

Excellent Customer Service, fast and very skilled. Truly appreciate it!

Fleur-de-Bois
Spain
10 days using the app
August 27, 2026

Perfect app, and great service. 24/7

Laurits Kunø
Denmark
21 days using the app
March 11, 2026

My store needed to implement popups for our website. After looking around I found POWR Popup to be one of the best ones out there though I was having issues getting my own image correctly working in the popup.

After jumping on the live chat and speaking to Arlyne, she greatly supported me and guided me through the steps I needed one by one to help me get the popup just as I wanted.

She was even kind enough to submit a feature request of another popup style I would like to see this app do. She was a fantastic help and now the popup meets all my needs with its extensive features. Definitely recommend.

eSafety Supplies
Australia
12 days using the app
POWR.io replied April 17, 2026

Thanks for the detailed review! Great to hear the popup is now set up exactly how you wanted and that Arlyne was able to guide you through it step by step. We’re also glad your feedback is helping shape future features.
If you ever need anything else, you can reach us at support@powr.io.

July 29, 2026

Sehr hilfsbereiter Support.

T-Shirt-Buddies.de
Germany
6 months using the app