Reviews (420)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for promoting promotions, add-on products, and email collection, boosting sales and engagement. It's praised for its customizable interface and professional templates. The app is easy to set up, with efficient customer support. Merchants commend the responsive support team, often resolving issues promptly and providing clear instructions. Live chat and real-person assistance are particularly appreciated, with the team frequently going above and beyond.
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Such a useful app. I use it mainly for a scheduled pop-up but it has other helpful features too. Great customer service - always really quick and helpful.
Jamilya in support was immediately helpful, patient and responsive . Excellent support
I understand the program better now
no me deja modificar el power pop up, y tengo uno que no aplica a el dia de hoy
Hola! Gracias por compartir tu experiencia. Lamentamos que no hayas podido modificar la ventana emergente de POWR.
Este es un problema poco común, pero nuestro equipo puede ayudarte a revisar la ventana emergente y solucionarlo fácilmente. Intentamos contactarte, pero lamentablemente no hemos recibido respuesta. ¿Funciona todo correctamente ahora?
Si es así, te agradeceríamos que actualizaras tu reseña.
Si no, envíanos un correo electrónico a support@powr.io o contáctanos a través de nuestro chat en vivo y lo revisaremos de inmediato.
It's easy to use and the support is fabulous! Arlyne Catungal helped me out with my issue and it was resolved in less than 5 minutes. Give that girl a raise!
Thank you so much for the kind words and the 5-star review! Made our day :) So glad we could help get things sorted quickly. Reach out anytime, always happy to help!
Still using this app after so many years. The app was recently down, but the team was QUICK to fix any issues and get it back up and running after only about an hour. During this time, I sent a frantic email, to which they responded within minutes, and later even sent a follow up email reassuring me of a successful resolution and reinstatement of the app. Grateful for this team's customer service and promptness.
Thanks for the amazing review. It means a lot to hear you’ve been with us for so many years, and that the team was able to jump in quickly, keep you updated, and get everything back up and running fast.
If you ever need anything, we’re always here at support@powr.io.
My store needed to implement popups for our website. After looking around I found POWR Popup to be one of the best ones out there though I was having issues getting my own image correctly working in the popup.
After jumping on the live chat and speaking to Arlyne, she greatly supported me and guided me through the steps I needed one by one to help me get the popup just as I wanted.
She was even kind enough to submit a feature request of another popup style I would like to see this app do. She was a fantastic help and now the popup meets all my needs with its extensive features. Definitely recommend.
Thanks for the detailed review! Great to hear the popup is now set up exactly how you wanted and that Arlyne was able to guide you through it step by step. We’re also glad your feedback is helping shape future features.
If you ever need anything else, you can reach us at support@powr.io.
Support staff was courteous and quick with a solution.
Thanks for the review! Glad to hear our team was courteous and quick to resolve your issue.
If you ever need anything else, you can reach us at support@powr.io.
EXCELENT APP
Superbe customer experience! Easy to use app, and any questions are immediately handled by a great customer service team. Special shout out to Jamilya who was patient, efficient and effective!
Excelente
