Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, effectiveness, and customization options, particularly for displaying disclaimers and offers, and collecting customer contacts. Many have reported increased sales and new contacts, praising its seamless integration with their sites. The customer support, especially Richcarde, is often commended for its efficiency. The app also supports the display of discount coupons and gift cards, and provides data output directly to a chosen email. Despite its longevity, it continues to be reliable and effective.

February 22, 2022

I am just starting but loving it so far and Franz from support is great! Very professional and went above and beyond to help!

Flaky Not Flaky
United States
9 days using the app
POWR.io replied February 22, 2022

Hi there,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

March 11, 2021

I started to install it, but then too soon I received a popup to give my review... i couldn't finish the publishing. A pity as it started very smoothly

Your Place For Now
Belgium
7 months using the app
POWR.io replied March 11, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.

March 31, 2023

Very fast contact. Perfect. I have a good feeling wiht this app. And the app is powerful. I little bit complicated to understand all, because it is only in English. Could get one more star, if also available in German.

wisibricks.ch
Switzerland
4 months using the app
November 25, 2018

Its cool, but would like to make 2 separate popups one for entry and one just for email on another page

Cyber Dealz World
United States
4 months using the app
Edited March 28, 2019

Easy to use! A little difficult when I wanted to put a form builder into a pop-up, but I figured it out after some time.

Dogloverstowel
United States
4 months using the app
April 17, 2019

I had this app installed but did not use it at all and did not publish anything. However 2 days ago one of the placeholder pop-ups was "updated" and despite still being "unpublished" was running on our website. Terrible experience and we had customers call in telling us how annoying it was. We had no idea.

Touché
Netherlands
5 months using the app
POWR.io replied April 17, 2019

Hello, I'm so sorry to hear that you were experiencing problems with the POWr Popup. Please reach out to our Support Team at support@powr.io and let us know if the popup is still showing up on your site so that we can assist you in removing it.

October 28, 2022

I ran into an issue as i was trying to install a pop up and contacted the app's customer support and they solved my issue right away. they are very responsive, and knowledgeable. a great experience so far, plus the graphics look very good!

Nyet Jewelry
United States
8 days using the app
POWR.io replied October 28, 2022

Thank you so much for your feedback, it's always a pleasure to know that you're enjoying your experience with both our app and our support!
We'll always be there for you anytime and whenever you need :)

November 29, 2018

I just installed this app and created my first pop-up. Overall, the pop-up creation is easy to use with some cool features. I really like that it comes with an Email Editor that has drag and drop, easy-to-use functionality to automatically send out a welcome message to people who sign up through the pop-up if you are using it to collect email subscribers. However, there's still much room to improve on the Email Editor as it can get pretty clunky and when I click to drag, it would not drop at times. I had to repeatedly refresh the page to get it back to fully functioning. This part did take a fair bit of my time. I noted that it is still in Beta mode so perhaps the developer will improve on the fluidity of the drag-and-drop and the intuitiveness of it. Also, having the page save automatically every time edits or changes have been done on the Email Editor would be great as this will save all the work done especially when the Editor freezes and you'd have no choice but to refresh the page. If you did not earlier click the Save button after every edit, all the work done will be gone. In the meantime as is, don't forget to click the Save button every time changes have been made and you'd be good. Otherwise, this is a great app to use so far to create pop-up. Not sure yet about effectiveness and reliability but will know over the coming days.

SmartWear Outlet
United States
4 months using the app
August 20, 2017

ITS GOOD
https://here-everything-is-sold.myshopify.com/products/case-for-iphone-7-with-stand-card-holder

Here Everything Is Sold
Israel
4 months using the app
March 19, 2021

I subscribed to PRO and there are literally no customer service. Only a search function.
I am having an issue where popup is appearing at the bottom of my page and I cant find it. Will unsubscribe soon.

Count & Countess
Malaysia
5 months using the app
POWR.io replied March 19, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.