Reviews (846)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effectiveness in collecting email subscriptions and boosting sales through engaging popups. It's noted for its user-friendly interface that requires no technical skills and offers customizable features like CSS styling. The ability to add custom images to popups is particularly valued for enhancing branding. The app integrates seamlessly with Shopify, and customer support, with staff members like Richcarde and Irina, is highlighted for being responsive and proactive in resolving issues quickly.

February 8, 2019

It is really good for me. Easy to use, a lot of designs. Works perfectly. You should try it too. :)

ANZIL
New Zealand
10 days using the app
June 22, 2020

I've only been using POPUP for literally a few minutes (seriously) but it's worked great for me. It's extremely easy & intuitive. I used to have an expensive account to do this same kind of thing on Leadpages...but POPUP is not nearly as pricey (in fact really affordable!) and gets exactly the same job done. So, far I really love it!

I DREAM DEEP
United States
10 days using the app
January 21, 2019

It helps me a lot! There are a lot of customization and its free! I will definitely recommend this app! Love It!

icemankt
United Kingdom
10 days using the app
December 1, 2017

I am not very tech savvy but the support staff were great. I was unable to get my popup working (my fault/ tech difficulty) but they extended my plan so I can use it again for our next sale :)

Sweetmonk
Canada
10 days using the app
January 25, 2019

Super easy to use--even for a beginner. I got the pop-up and email responses going in just a short time.

True Blue Treasures
United States
10 days using the app
August 2, 2022

I am new in creating Pop up! I was pleasantly surprised that I was able to get what I needed with this app. The only downside is that you cannot chat with support but once you submit the ticket it gets answered right away! Irina, thank you for your help!

SPEC9EYEWEAR.COM
United States
10 days using the app
POWR.io replied August 2, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

Edited February 11, 2021

Great app concept - terrible help assistance. When paying for a service one expects a level of help and assistance above a basic set of questions. Either an online chat facility or a simple email address or contact form would suffice. Its shouldn't be this hard to reach out to you that I have to eave a negative(ish) review in order to voice my frustrations regarding your product. When I click to post this review- it doesn't appear to work - so if you see this - please spend a little time to fix these pesky issues

Decked Deco
United Kingdom
8 months using the app
POWR.io replied February 11, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.

Edited January 10, 2019

It is easy to use and have lots of features in the Free version. I really like this App. Requires less time to install it and setup.

YELLOWTAPEwear
Canada
10 days using the app
November 20, 2018

dead easy to use got going quickly thankxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

G&S Diamonds
United Kingdom
5 months using the app
January 15, 2019

Created a pop up for my store and it looks exactly how i would want it to and it makes it looked professional as well

Cheap Jewelry Boutique
United States
9 days using the app