Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, effectiveness, and customizability, including CSS styling. It's praised for being user-friendly and intuitive, even for those with limited tech skills. The customer service, particularly from Richcarde, is often commended. Merchants have seen an increase in customer contacts, sales, and email list growth due to the app. It's also appreciated for its seamless integration with Shopify sites and consistent performance.

January 25, 2019

Super easy to use--even for a beginner. I got the pop-up and email responses going in just a short time.

True Blue Treasures
United States
10 days using the app
August 2, 2022

I am new in creating Pop up! I was pleasantly surprised that I was able to get what I needed with this app. The only downside is that you cannot chat with support but once you submit the ticket it gets answered right away! Irina, thank you for your help!

SPEC9EYEWEAR.COM
United States
10 days using the app
POWR.io replied August 2, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

Edited January 10, 2019

It is easy to use and have lots of features in the Free version. I really like this App. Requires less time to install it and setup.

YELLOWTAPEwear
Canada
10 days using the app
November 20, 2018

dead easy to use got going quickly thankxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

G&S Diamonds
United Kingdom
5 months using the app
January 15, 2019

Created a pop up for my store and it looks exactly how i would want it to and it makes it looked professional as well

Cheap Jewelry Boutique
United States
9 days using the app
March 23, 2023

Very pleased !
Support chat was very prompt and helpful.
Thannk you so much !!

InCarouri.ro
Romania
9 days using the app
POWR.io replied March 23, 2023

Thank you for the feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us!!!

November 17, 2020

bugging out, tried to hit the support button but is only pre listed questions and not a live person to help out. it keeps playing older versions of my pop up not the newer ones ive corrected.

ALL-GAS
United States
6 months using the app
POWR.io replied November 19, 2020

We're very sorry you encountered an issue with our popup. Our support team has reached out to you with instructions for how to fix the issue you ran into. Please do let us know if there is anything else we can help with!

July 9, 2020

Just downloaded, seems very smooth and easy to use. My only complaint is that i was asked to review the product after only having it installed for maybe 2 minutes. Maybe allow more time to familiarize.

Spliffy Kit
United States
5 months using the app
May 7, 2020

Every single thing about this app is amazing, except for the fact that I cannot automatically upload new email signups to Shopify's native email marketing tool. Instead, I have to manually do exports every so often, and import them into our customer list, being careful not to use duplicates, as they will overwrite existing customer data. If this is fixed, I would absolutely give 5 stars!

Aside from the lack of that function, everything else is incredible, and I would definitely recommend this app.

The Trendy Walrus
Canada
5 months using the app
POWR.io replied May 8, 2020

Hi there,

So sorry this is happening for you!

Thank you for taking the time to provide us with this valuable feedback. We are sorry that this was your experience but also happy to look at your account to see where we dropped the ball and what we can do to resolve it. Please reach out to our support directly at support@powr.io detailing the e-mail address linked to your POWr account + a weblink with live POWr plugins installed and we will look into this case closer for you.

June 10, 2021

Perfect app. It works well and it is very useful. Thanks for providing as free app, for small business is the best.

Riciclone Smartphone - Vendita acquisto e riparazione dispositivi usati
Italy
9 days using the app
POWR.io replied June 10, 2021

Hi there,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.