Reviews (846)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effectiveness in collecting email subscriptions and boosting sales through engaging popups. It's noted for its user-friendly interface that requires no technical skills and offers customizable features like CSS styling. The ability to add custom images to popups is particularly valued for enhancing branding. The app integrates seamlessly with Shopify, and customer support, with staff members like Richcarde and Irina, is highlighted for being responsive and proactive in resolving issues quickly.

Edited February 25, 2019

Great app! Be sure you preview your popups in an Incognito window first, though. They sometimes don't fit in with your site seamlessly so it's best to play around with them first.

The Product Project
Canada
6 months using the app
May 17, 2019

This is a great app. It allowed me to convert more users and to have more email subscribers for m online store.

ROAR212.com
United States
12 days using the app
January 25, 2016

So far, so good! Looks great. Lots of options. Excited to put it to use.

Dirtykneessoap
United States
12 days using the app
November 18, 2018

The worst App I have ever tried on Shopify app store.
It is not easy to use
You can't connect to your Mailchimp database
They SPAM your email inbox after you have installed it

On The Rugs
Denmark
8 months using the app
February 1, 2019

It's great for what we need!
Thank you for creating an app that allows our marketing efforts to be maximized.

OWS Wholesale
United States
6 months using the app
November 18, 2018

They should add free mail chimp integration but all good pretty clean welcome pop up any one should get!

UpLovePets
United States
12 days using the app
December 11, 2018

This is exactly what I wanted in my website popup. Easy to use with great features and customization.

Killer Lappy Deals UAE
United Arab Emirates
12 days using the app
Edited February 21, 2019

I'be been looking for a great pop up, and think I have finally found it. Pricing is very reasonable too. Adding this to my site was a breeze.

Animated Apparel Company
United States
11 days using the app
January 20, 2021

The app functions fine, although you need to pay for a subscription for most standard functions (i.e. remove logo and control frequency). My issue is with the customer service. I emailed many times with the customer service as the button to cancel subscription did not work. I followed all instructions and repeatedly and very clearly (1 week before subscription renewal) requested to please cancel my subscription. The subscription was renewed 1 day before the subscription renewal date and I was ultimately able to cancel on that day (before renewal date) but we were unfortunately charged early. At that point customer service simply said "unfortunately we do not provide refunds on monthly subscriptions" even though he was well aware we had been corresponding for a week as I was trying to cancel. This to me is extremely unprofessional and quite frankly manipulative.

green tribu
Italy
8 months using the app
POWR.io replied January 20, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

February 13, 2019

Pretty easy to use, does the job with the free features although you will want to upgrade to costumize is as much as you can

Walk On Water
United States
6 months using the app