Reviews (846)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effectiveness in collecting email subscriptions and boosting sales through engaging popups. It's noted for its user-friendly interface that requires no technical skills and offers customizable features like CSS styling. The ability to add custom images to popups is particularly valued for enhancing branding. The app integrates seamlessly with Shopify, and customer support, with staff members like Richcarde and Irina, is highlighted for being responsive and proactive in resolving issues quickly.

May 21, 2022

I took the time to get it all setup and unfortunately their advertising is faults, this is not a free tool. They had it pop up 5 times on my website then took it down and wanted to charge me. I don't mind companies wanting to make money but be upfront about it.

Western Home Designs
United States
About 1 month using the app
POWR.io replied May 22, 2022

We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

Edited May 9, 2019

It's ok to try, but it will charge for some special functions. It's better to offer a free plan for those basic functions.

Beli-Mart
Hong Kong SAR
About 1 month using the app
POWR.io replied May 9, 2019

Thanks for the feedback! We do offer a free plan with a bunch of different features. Of course, some features are reserved for paying users. If you're interested in an upgrade, please get in touch with our support team and we'll be happy to work something out for you 😊

November 29, 2018

i used this app and i publised and saved 100 times but still its not live on my site worse app waste 2 hour but still not get live popup

Aroma Treasures.com
India
28 days using the app
May 6, 2019

Just installed and haven't yet seen it in action.. Setup process is fun and extremely easy. Great UX!

EZ Raffler
Seychelles
21 days using the app
October 15, 2018

Simple to use but can't seem to see my pop up on my website! The whole process is really easy though which is good.

Bristol Co-LAB
United Kingdom
About 1 month using the app
Edited August 12, 2020

Currently using the Free version of the plugin and definitely thinking about upgrading in the near future. Really easy to design, super user-friendly. This was exactly what I was looking for, highly recommend.

RoadRunner Scooters
United States
1 day using the app
May 16, 2019

Popup looks like a great and free app really easy to use and useful to my shopify store. I'm going to test it and see the benefit I'll take from it. Let's go for a try!

Kodipark
France
19 days using the app
July 16, 2020

great ! app easy to use & intuitive. work well, and catches the customers eye with some beautiful templates

cosmobox-shop
United Kingdom
1 day using the app
August 16, 2019

A versão free é muito limitada, e mantem propagandas indevidas no pop up, o aplicativo pode cativar o usuário com melhores recursos ao invés de manter anuncio.

Presente Geek
Brazil
28 days using the app
POWR.io replied August 16, 2019

Thank you for providing us with this valuable feedback. We do offer a free version with limited branding in the hopes that you will find the full features valuable and upgrade to a paid plan. You are welcome to use the free version, but it will have the POWr branding.

-Waylon
Customer Success

June 20, 2023

POP UP DOESNT WORK, completely un-reliable. I have contacted their support over 3 times now asking why this doesn't work and i get the same answer every time. " we are looking into it" What am I paying for?? Complete waste of my time.

little luba
Canada
22 days using the app
POWR.io replied June 22, 2023

Hi there,
Thank you so much for your feedback.
We escalated the issue to the ENG team and they're currently looking into that.
Unfortunately, it may require some time to understand the core reason for the issue and push a fix. We will try to resolve this ASAP