Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders and back-in-stock notifications. It's praised for its user-friendly interface, easy setup, and customization options. Merchants value its ability to schedule product drops, handle pre-orders for each product variation, and automate back-in-stock emails. Despite occasional bugs, the efficient support team is quick to resolve issues. Unique features such as allowing customers to place a small deposit for in-demand items and switching to a free price tier when not in use are particularly appreciated. The app is recognized for its reliability, exceptional customer service, and useful features.

Edited April 24, 2024

今回もチャットでRosieが助けてくださいました。

TECHNICAL SERVICE ONLINE STORE
Japan
19 days using the app
Edited February 27, 2024

Excellent app does exactly what we need it to do. Support has also been amazing quick to help make sure the app is working correctly within our store.

ETRNL
Australia
5 months using the app
November 22, 2023

Setup was easy, customer service was very responsive and fixed the issues I was having (which were small) very quickly.

Trayvax Enterprises
United States
7 days using the app
April 17, 2024

Support is very supportive ))))

GMT BEAUTY
Latvia
About 1 hour using the app
May 22, 2023

We've been using Globo for pre-orders for over a year and it has helped us manage orders really well. It is easy to install and use, whenever I have contacted customer support I have had prompt and friendly replies always resolving any issues. We will keep on using and really recommend!

Dogwood Lifestyle
United Kingdom
About 2 years using the app
May 8, 2024

App does everything we want it to do plus more and the support team is responsive and has done a couple small customizations for us for no extra charge.

Blauer Board Shop
United States
July 25, 2023

Does the job nicely and has a very useful translation feature that works for many languages.
Haven't tested the Klaviyo flows yet. Just hope it works like the rest.
Their support is helpful and reactive. Every questions/issues were solved within a few hours. Good job on that!

M19MINUS
Hong Kong SAR
9 months using the app
May 8, 2024

Im new to this app but the customer service is great ! Rosie is a big help and the app does exactly what it says !

MAISON HODGE
United States
Edited October 1, 2023

I wanted to take a moment to let you know how impressed I am with the customer service the Globo provides.

We've been using the app. for at least 8 months or maybe longer now. Anytime we have needed support, you have been there for us right away.

I sincerely appreciate how Sarah replies to emails typically within an hour, even on weekends!
It's so great working with a company that genuinely cares about their product and customers, addressing any problems immediately without complaint.
The response time is stellar and dedication to resolving issues is unmatched.
We've reached out more frequently in recent weeks, due upgrading to shopify 2.0 with a new theme.
Sarah and the team have remained attentive and helpful.
The customer service provided is a 5 out of 5 in my book!
We could not be happier with Globo. .
If you;re reading this and wondering about the app, it's perfect for us. We have lots of items that are being shipped from the vendors and as it's heading over here to Hawaii we've been using the Preorer and it's working out perfect for us.
If you want to ask us about the app feel free contact us, yes we're a company in Hawaii. A brick and mortar store since 1996. Check out out website, hawaiiansouthshore.com, if you need any confirmation on our experience with working with Globo contact us for sure. Mahalo and aloha! David

Hawaiian South Shore
United States
6 months using the app
September 18, 2023

Great app and wonderful customer service. They helped resolve a few issues on my back end quickly and efficiently! 10/10 recommend

The Deluxe Pup
United States
About 2 years using the app