Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders and back-in-stock notifications. It's praised for its user-friendly interface, easy setup, and customization options. Merchants value its ability to schedule product drops, handle pre-orders for each product variation, and automate back-in-stock emails. Despite occasional bugs, the efficient support team is quick to resolve issues. Unique features such as allowing customers to place a small deposit for in-demand items and switching to a free price tier when not in use are particularly appreciated. The app is recognized for its reliability, exceptional customer service, and useful features.

August 18, 2021

Great app and support! Very useful to let customers clearly know that products are out of stock. Easy automation.

Radius Care Shop
New Zealand
21 days using the app
Edited June 24, 2022

Update Jun 24, 2022: SKU has been added, and the stop condition by date & time glitch has been solved. We had teamviewer session to fix the issue. App runs better now. Customer service (Sarah) is very responsive and helpful. Increasing stars for this time. Update Jun 6, 2022: Have been using this for almost a year and a half now, not much improvement, nor any new updated features. The Pre-order Stop Conditions by date & time has some glitches. The set and saved time always changed, for example, we saved it as 2022-06-07 17:00, the next time we checked time randomly changed to 16:00, or some other random time. The customer support reposed to us "This situation was due to the difference between the device's timezone and the shop's timezone". But our device are in the exact time zone! Doesn't make sense, and they haven't fixed it. There is still no SKU display, it's very inconvenient to work on hundreds of items when it doesn't show SKU or enable SKU search. There are some other issues too. Changed from 3 stars to 2 stars. Update Aug 19, 2021: We have been using Globo Pre-order app for about 5 months now, still found issues/glitch here and there, but customer service usually response to our email within a day and fixed the issues within 1-3 days. The main issue with this app is we can't search by SKU, and doesn't display SKU on pre-order features, so it's quite inconvenient to work on, especially when there are a lot of items/variants. The Back-in-stock feature didn't work very well and there were some glitches, we stopped using it, only use this app for Pre-order, and use another app for Back-in-stock. Therefore, we updated the rating from 5 to 3 stars. Original review: At the beginning when we started using the app, we found few issues here and there which we almost changed to try other app, but the customer service got back to us fairly quickly (within 24 hrs) and their team helped resolving the issues. After many emails exchanged, most issues got fixed and now run smoothly. 5 stars because 1. app itself is easy to use 2. many customized features 3. Customer service was responsive 4. Resolving issues fairly quickly 5. Decent price. 6. Got both Pre-order plus Back-in-stock features.

Rocktrix Offroad
United States
About 1 year using the app
February 24, 2022

Absolute worst pre-order app I've ever used. Search filters don't work, product categories dont sync, can't skip ahead pages in the list. Completely non-functional!

The Traders Australia
Australia
Over 1 year using the app
November 29, 2022

Customer support was amazing!!!! they customised my pre-order badge for me to suit my page and was super accomodating. easy app to use and will definitely help my ecommerce store grow

Smile Fresh
Australia
21 days using the app
February 2, 2023

Excellent working app. UI is also better than average. And extensive documentation. I am also using the Globo Product Options. Works like a charm as well.

EDCO Global
Australia
20 days using the app
June 17, 2021

I tried several preorder app and finally chose this. Very patient to help me solve the problem, even if later changed the theme. Nice working~

Polee Store
Taiwan
19 days using the app
September 15, 2020

Great app! Very easy to use. Had a couple setup questions and support was very quick to respond and act on my requests. Excellent work guys. Thank you.

Gametraders Modbury Heights
Australia
19 days using the app
August 17, 2020

Simple to install and customise messages. The product search function needs a little improvement but I can’t complain too much since the app is a massive help and free of charge. The support team are polite, friendly and efficient which makes it even sweeter!

ONE957
Ghana
About 1 year using the app
August 25, 2020

This is an excellent app for taking pre-orders. I wasted a lot of time in figuring out preorder booking but Globo preorder is the perfect solution. I truly appreciate the support as well.

Mittikerang
India
About 1 year using the app
March 27, 2022

Doesnt works since 24 hours... All texts in the pre order products are still the same as before and enabled, but the prorgramm doesnt show´s anymore. Wenn clicking on the preview button, theres nothing too.. -> 5 stars if the problem will be fixed soon.

Poke-Centre.de
Germany
Over 1 year using the app