Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders and back-in-stock notifications, leading to increased sales. They appreciate its features like a countdown clock, product variation settings, and automatic switch to normal sale after countdown. The customer service is praised for its efficiency, particularly Rosie. The app supports multiple languages, is compatible with custom themes, and integrates with Klaviyo, though some issues with tag importing are noted. Merchants value the back-in-stock notification feature, partial payment support, and ability to secure allocation of popular items. Suggestions for improvement include more automation and pre-order templates. The app is known for its reliability, consistent performance, and offers a free tier.

March 21, 2022

I received excellent service on the problems I was facing linking my pre-order options. They gave me quick response and fixed problems immediately. Would recommend using this app

Isla Risa
United Kingdom
13 days using the app
May 24, 2020

I've integrated this app with my shopify store and am very happy with it. Its super easy to use and the support team was very helpful and efficient in helping me set up quickly. I highly recommend this app.

CAZSET
United Arab Emirates
12 days using the app
September 21, 2021

Sarah and the developers of this pre-order app were extremely helpful in getting the function up and running smoothly. The pre-order app is easy to use, includes many features other pre-order apps do not have, and best of all–they have the best customer support team!

Tribest
United States
12 days using the app
Edited April 23, 2022

We cannot recommend this app at all. We have had it for almost a year soon and we have had so many problems and issues. The downpayment option rarely works and our customers ask us many times why they have to pay the full amount…
Anither big problem is that our customers
only can pre order one product at the time, which means that if a customer wants to pre order 5 different products the have to create 5 different orders with 5 separate shippings costs…
Support could bot help hus with this and we stopped reportng the issues after the first six months.
Now we have deleted this app and are handling our pre orders differently.
Really dissapointed!

Scifitoys.se
Sweden
11 months using the app
December 13, 2022

A really easy to use app with great front end options and customisation but the best bit is the responsiveness from the customer service team. Sarah helped to fix a few issues I was having with a really quick turn around! Highly recommend.

aquadirect
New Zealand
12 days using the app
October 4, 2022

UX of the app is a bit unfriendly. But the support has been great and fast! They've almost managed to solve all the issues we've had in a short amount of time.

Manatorsk
Sweden
9 months using the app
October 10, 2021

The product shall be active even before you can setup the pre-order which can be inconvenient as the product needs to go live first before you can even fixt the pre-order settings.

K-Magic Shop LLC
United Arab Emirates
11 months using the app
December 21, 2022

Everything right. My experience is super-good. The app is fantastic and your customer service is spectacular.

capribikes
Spain
12 days using the app
August 19, 2021

App works very well, one week in and have 50 pre orders , 5 stars here customer service is 2 star, they helped me initially but after the trial has ended havent replied to emails

The Barbell Cartel
United States
11 months using the app
July 27, 2022

The app had minor errors, but they fixed so quickly. It works exactly how I want. Strongly recommended app!

Alpine Logic
Japan
12 days using the app