Reviews (985)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization, and features like pre-order and back-in-stock notifications. It's praised for its ability to schedule product drops, support custom themes, and multilingualism. Merchants commend its speed, efficiency, and the responsive support team. The pricing flexibility and automated back-in-stock emails are also seen as beneficial.

December 13, 2022

A really easy to use app with great front end options and customisation but the best bit is the responsiveness from the customer service team. Sarah helped to fix a few issues I was having with a really quick turn around! Highly recommend.

aquadirect
New Zealand
12 days using the app
October 10, 2021

The product shall be active even before you can setup the pre-order which can be inconvenient as the product needs to go live first before you can even fixt the pre-order settings.

K-Magic Shop LLC
United Arab Emirates
11 months using the app
Edited April 23, 2022

We cannot recommend this app at all. We have had it for almost a year soon and we have had so many problems and issues. The downpayment option rarely works and our customers ask us many times why they have to pay the full amount…
Anither big problem is that our customers
only can pre order one product at the time, which means that if a customer wants to pre order 5 different products the have to create 5 different orders with 5 separate shippings costs…
Support could bot help hus with this and we stopped reportng the issues after the first six months.
Now we have deleted this app and are handling our pre orders differently.
Really dissapointed!

Scifitoys.se
Sweden
11 months using the app
December 21, 2022

Everything right. My experience is super-good. The app is fantastic and your customer service is spectacular.

capribikes
Spain
12 days using the app
October 4, 2022

UX of the app is a bit unfriendly. But the support has been great and fast! They've almost managed to solve all the issues we've had in a short amount of time.

Manatorsk
Sweden
9 months using the app
August 19, 2021

App works very well, one week in and have 50 pre orders , 5 stars here customer service is 2 star, they helped me initially but after the trial has ended havent replied to emails

The Barbell Cartel
United States
11 months using the app
July 27, 2022

The app had minor errors, but they fixed so quickly. It works exactly how I want. Strongly recommended app!

Alpine Logic
Japan
12 days using the app
November 23, 2022

Easy enough to setup and support we're super speedy when I had problems on the preorders page. Customer service was great.

NUDOS
United Kingdom
11 days using the app
Edited December 3, 2020

One word - Terrible. I've been using this for the record label for a few months now and it was absolutely painful to use. It simply does not work right. Then I noticed this was the app that was slowing down our entire site. Seriously, check out 'Online Store Speed' under 'Themes' and look at all the code that is slowing down everything. Next was the hard parting - uninstalling. This app left a ton of code everywhere. They have a guide online that is worthless. Their '1-click uninstall feature' does not remove everything either. Best thing to do is search for 'globo' code and delete with caution. Finally after getting rid of everything the PageSpeed on Google went from the 'red' to the 'green'. By far the worst app I've used here. But, while looking for another 'pre-order' app, I did come across 'STOCK LEVEL inventory quantity'. While this is not exactly a 'pre-order' app it does offer pre-order type of functions. Highly recommended.

Cold Busted
United States
10 months using the app
Globo replied December 2, 2020

I'm sorry for your experience. I wish you could read this document when you remove our app: https://globosoftware.net/kb/theme-installation/
We has the 1-click uninstall feature to remove all leftover code of the app.

August 6, 2020

I used this pre order app for my food website. It. was great away to get every one pump about buying together

tuangoeats
United States
10 days using the app