Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

January 10, 2016

Easy to install and to use. Comes very useful when running out of stock.

Aktivorganic
United Kingdom
About 4 years using the app
January 16, 2019

This app is SO helpful! It allows us to be in full control of putting our sold out products on pre order. It has so many handy features aswell.

Plus the customer service is so prompt and responsive! We get a reply within 24 hours everytime (not that we need support very often as the program just works)

Would recommend to anyone wanting to put hot sellers on Pre Order between shipments.

KOBOMO
Australia
About 4 years using the app
Edited January 26, 2020

I love this app - it's allowed me to get almost 100 more customers that otherwise would have walked away due to stock being sold out! Woohoo! 4 years on and I'm still loving this app. The customer service is fabulous if I've ever had any troubles. Thank you :)

Daily Orders Australia
Australia
About 4 years using the app
September 18, 2016

This app is great and really easy to use. Essential app if you have pre-order items and we couldn't operate without it!

Wind Charmer
United States
About 4 years using the app
October 22, 2018

I had a custom request and they were very helpful with showing me what capabilities are built into the current platform

Holly & Tanager
United States
About 4 years using the app
December 13, 2017

I have 3 stores I use this app on. It's easy to use and the support is very fast. The only thing I would like is theme-matching pre-order buttons or just a way to make them look nicer with more options in design. I'd also like a way to check box a bunch of items and give them the same pre-order settings in one place instead of clicking on each item. For instance we might have a group of items that are pre-order and will ship on a certain date. I want to select all items in that group and put in the pre-order message: "ships on xx/xx/xx" etc... keep up the good work, though!

Sbwatches
United States
About 4 years using the app
October 6, 2015

Fantastic installation, fantastic service, great app, and so much in need. Thanks (Free!)!!

Gordon Wear
United States
Almost 4 years using the app
Edited December 27, 2017

Been using many apps from them and always got the best support!!

Thai Vape Shop
Thailand
Almost 4 years using the app
Edited March 24, 2020

UPDATED: this is a good app that gets the job done. I've had a few bugs over the years but the support team was always available to find a fix. I've considered uninstalling a few times (because of the unexpected bugs) but in the end I always felt taken care of. It's very important to have a friendly and knowledgeable support team ready to step in when needed. So I'm updating my review to 5 stars. Let's keep it up, SpurIT!

ChokeSports
United States
Almost 4 years using the app
Amai replied March 27, 2020

Thank you so much for such kind words! It's really important for us to keep clients satisfied, to keep the app running smoothly. We are grateful to you for choosing us :)

Edited May 17, 2017

The team has been great at troubleshooting issues and making tweaks as we've needed them. This is a very valuable function for us and I appreciate the extent to which we're able to customize it.

Berkey
United States
Almost 4 years using the app