Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

July 14, 2017

Great app -- and really great customer service. Replies within 24 hours and always happy to help. A+!

Beamm
United States
About 1 month using the app
July 13, 2020

Customer service is very slow, and app intermittently keeps on failing on our specific products and store.

Jekyll and Hide
United Kingdom
Over 2 years using the app
Amai replied July 21, 2020

Thank you for your feedback. Our typical response time was within 1 business day. Based on our ticketing system, it seems that we had responded to you within that timeframe. Do let us know if you require any further assistance and we are glad to help.

December 28, 2017

i like the app, works as expected thank you!

Onlinemarkat Com
Jordan
About 1 month using the app
Edited February 3, 2020

Update: After the SputIT team requested access to our Shopify store to update their app, the app started showing many items in our store as sold out that had plenty of stock, including items that had never been set up for pre-order. The developer took no responsibility and suggested that we ask all customers to clear their cache in order to solve the problem.

Dissent Pins
United States
Over 2 years using the app
Amai replied August 15, 2019

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

October 1, 2016

I love it! Been looking for a solution like this.

Jk All Sorts
Australia
About 1 month using the app
July 25, 2022

Really fast support team. My questions via email was answered under 15 minutes with steps to follow and images.

Derma Boutique
Paraguay
About 1 month using the app
Amai replied July 27, 2022

Thank you for your kind feedback, we appreciate it.

We are always ready to assist so don't hesitate to reach out ;)

Edited February 26, 2016

This has worked great for our needs so far. We love the ability to turn certain products on for pre-order & allow backorders & to be able to set the limit on number of pre-orders allowed. I would like to see quota added with a goal bar, so when the pre-order item hits X number of units pre-ordered, that's when the goal bar fills up & a customer will know they can expect the item to ship within X number of days or weeks. When the quota is hit, an email to the shop owner would be great too. I know you probably mean to keep those types of features in the crowdfunding manager app, but the way we will be using it is less for crowdfunding & more for just re-ordering products every time they hit a certain pre-order threshold.

Bwd Fabrics Supplies
United States
About 2 years using the app
January 28, 2016

This app works great and I would recommend it to anybody.I had to watch the video to configure it but after that it was a breeze.

Tlpgameshop
United States
About 1 month using the app
September 22, 2015

I have to say that the staff for this app have been VERY helpfull and flexible. helped us get the buttons set correctly and still supporting us up to date. HIGHLY RECOMMEND!!

www.shopqbyqs.com

Que Shebley
United States
About 1 month using the app
March 16, 2017

We like this app. It works smooth!

Shakeitdrink
United States
About 1 month using the app