Reviews (1,064)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.
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If you have 1 product store and you run out of stock, it really suck, as your income goes down significantly. With Pre-Order manager I was able to get some sales (not as much as if I had stock, but much more than when I just couldn't sell). Bug thumb up!
Thank you for the great review. We are really glad that our app had assisted you with your business.
Super easy to use and customer support was very quick to help when I need a little guidance. Excited to add this app to our store!
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Please let us know if you have any other questions!
Customer service is very slow, and app intermittently keeps on failing on our specific products and store.
Thank you for your feedback. Our typical response time was within 1 business day. Based on our ticketing system, it seems that we had responded to you within that timeframe. Do let us know if you require any further assistance and we are glad to help.
Best customer service ever! Super good follow up, even when not expected. Charie was so helpful and friendly. Greatly appreciate the support.
Thank you for the kind words as well as choosing us!
It certainly encourages us to do better. It definitely will motivate our team to do better.
Update: After the SputIT team requested access to our Shopify store to update their app, the app started showing many items in our store as sold out that had plenty of stock, including items that had never been set up for pre-order. The developer took no responsibility and suggested that we ask all customers to clear their cache in order to solve the problem.
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.
Just what I needed for my business. Great App, Great support. 5 stars to you guys, you deserve it.
Great app -- and really great customer service. Replies within 24 hours and always happy to help. A+!
i like the app, works as expected thank you!
I love it! Been looking for a solution like this.
This has worked great for our needs so far. We love the ability to turn certain products on for pre-order & allow backorders & to be able to set the limit on number of pre-orders allowed. I would like to see quota added with a goal bar, so when the pre-order item hits X number of units pre-ordered, that's when the goal bar fills up & a customer will know they can expect the item to ship within X number of days or weeks. When the quota is hit, an email to the shop owner would be great too. I know you probably mean to keep those types of features in the crowdfunding manager app, but the way we will be using it is less for crowdfunding & more for just re-ordering products every time they hit a certain pre-order threshold.