Reviews (1,063)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, highlighting its ability to keep sales ongoing during low inventory periods. It supports various business models and integrates well with other apps, featuring a user-friendly and customizable interface. The support team is noted for its quick and effective issue resolution, often within the same day, enhancing both sales and customer satisfaction.

February 13, 2017

Perfect for preordering and pre release products - thanks www.TheVapourClub.com

The Vapour Club
United Kingdom
10 days using the app
November 21, 2019

Very good app and very good support. Had some problems due to VPN and the team was very supportive and patient. Thank you for all the help!

Oxylus
Poland
9 days using the app
Amai replied November 22, 2019

Many thanks for the review.
Feel free to contact us if you need any assistance

March 24, 2019

I'm still getting the hang of specific variants and stock levels, but Artem was available immediately via chat to answer my questions and help get my account set up correctly. I like how easy it is to plug in, and that you can be specific on the variant level.

Wavelength Style
United States
9 days using the app
Amai replied May 13, 2019

Thank you for your review! We're glad that Artem was able to assist you with app's configuration. Feel free to contact us if you need any assistance

May 8, 2016

Just started incorporating this into my website. The integration was easy. One functionality I think would be useful, would be the ability to see on the dashboard, which items have the most pre-orders (by number of orders of the item and also number of clients who ordered the item). Otherwise, good app, looking forward to using it in my store.

MDG

Emme Cadeau
United States
6 months using the app
May 11, 2020

It was hard to fit to my theme though, they worked hard to make it.
Functions are good and easy to use.

to blossom
Japan
6 months using the app
Amai replied May 12, 2020

Thanks! We are always happy to help so don't hesitate to reach out!

March 29, 2020

The app and customer service just amazing! The app looks great and is working really smoothly! Will recommend it to our partners.

O.R.S.B.
Belarus
8 days using the app
Amai replied March 31, 2020

Thank you! We are always happy to help :)

October 7, 2020

The message underneath the pre-order button keeps disappearing inexplicably. The limit we set on quantity available for pre-order didn't work and we oversold an extremely key product and let our customers down. Don't waste your time.

Lost Universe
United Kingdom
6 months using the app
Amai replied October 15, 2020

Hi. Thank you for your feedback. As mention in our email correspondence, the issue had been resolved as the issue was caused by the StockSync app.

March 20, 2022

The app was very easy to install to use. Customization felt a bit limited, but that's also because I didn't really dive deep into integrating it onto my store. Great for beginners who need a pre-order app that just works straight out of the box. I used it for a presale that lasted a week, and the customer service team was readily available for any questions I had. The app also showed the analytics behind which products were purchased, which helped me with putting together my production order since the cheapest Shopify plan doesn't give you this information. I'll be using this app again in the future when I need it again!

IKendoit.Shop
United States
8 days using the app
Amai replied March 21, 2022

Thank you for the kind feedback!
Good luck to your business :)

April 17, 2017

Great app and responsive customer support

Fusioned Family
United States
8 days using the app
October 4, 2016

So far, I really like this app!

Sweet Cherry Boutique
United States
8 days using the app