Reviews (1,064)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient pre-order management, which boosts sales by allowing sales to continue even when inventory is low. It offers customizable settings at the SKU level and integrates seamlessly across customer touchpoints, maintaining the store's aesthetic. Merchants also commend its reliable performance and exceptional customer support, noting quick and helpful responses to various inquiries.

May 11, 2020

It was hard to fit to my theme though, they worked hard to make it.
Functions are good and easy to use.

to blossom
Japan
6 months using the app
Amai replied May 12, 2020

Thanks! We are always happy to help so don't hesitate to reach out!

March 29, 2020

The app and customer service just amazing! The app looks great and is working really smoothly! Will recommend it to our partners.

O.R.S.B.
Belarus
8 days using the app
Amai replied March 31, 2020

Thank you! We are always happy to help :)

October 7, 2020

The message underneath the pre-order button keeps disappearing inexplicably. The limit we set on quantity available for pre-order didn't work and we oversold an extremely key product and let our customers down. Don't waste your time.

Lost Universe
United Kingdom
6 months using the app
Amai replied October 15, 2020

Hi. Thank you for your feedback. As mention in our email correspondence, the issue had been resolved as the issue was caused by the StockSync app.

March 20, 2022

The app was very easy to install to use. Customization felt a bit limited, but that's also because I didn't really dive deep into integrating it onto my store. Great for beginners who need a pre-order app that just works straight out of the box. I used it for a presale that lasted a week, and the customer service team was readily available for any questions I had. The app also showed the analytics behind which products were purchased, which helped me with putting together my production order since the cheapest Shopify plan doesn't give you this information. I'll be using this app again in the future when I need it again!

IKendoit.Shop
United States
8 days using the app
Amai replied March 21, 2022

Thank you for the kind feedback!
Good luck to your business :)

April 17, 2017

Great app and responsive customer support

Fusioned Family
United States
8 days using the app
October 4, 2016

So far, I really like this app!

Sweet Cherry Boutique
United States
8 days using the app
March 1, 2019

Installed the app and it seemed to do it's job with a considerable amount of massaging needed. It didn't function exactly as we anticipated but the main issue was it did not uninstall cleanly. Subsequent emails to their support have gone unanswered.

Brooklyn Bicycle Co.
United States
7 months using the app
May 5, 2020

Excellent support when I came up against a conflicting issue with another app. Everything up and running again very quickly. Highly recommend.

Unto This Last
United Kingdom
7 days using the app
Amai replied May 6, 2020

Thanks so much! We are always happy to help so don't hesitate to reach out :)

May 21, 2020

I like this app because it's easy to use. Hate that it's $25 a month but that's the price of doing business. This is the third pre-order I've downloaded and again, I've found it to be the easiest to use so far.

Amye's Traveling Boutique
United States
5 months using the app
Amai replied May 25, 2020

Thanks for choosing us! Hope you'll keep enjoying it :)

February 17, 2016

Great app, very helpful staff to get it installed in my theme!

Hyperchiller Iced Coffee Maker
United States
7 days using the app